Gulf views & easy beach access + Free Tickets: Bikes, Dolphin Cruise & More!

Thank you for your wonderful review! We are delighted to hear that your stay exceeded your expectations. It means a lot to know you had such a great experience, and we would be honored to welcome you back the next time you are in the area. We look forward to hosting you again! Warm Regards, Benchmark Management

Hi Kelly! Thank you so much for your wonderful review and kind words about both the property and our team at Benchmark Management! We’re thrilled to hear that you enjoyed the home, especially the close beach access, quiet atmosphere, comfortable beds, and the grill area. It’s also great to know that our team was able to provide quick and friendly assistance before your arrival. We truly appreciate you taking the time to share your experience, and we’re so happy to hear you’ll be returning. We look forward to hosting you again for another great stay! Warm regards, Benchmark Management

Thank you for your 4-star review, Shanna! We are happy to hear you enjoyed the property's excellent proximity to the beach. We sincerely apologize for the concerns you experienced with cleanliness, the washer, and the check-in process. We appreciate you bringing these matters to our attention and will share your feedback with the appropriate teams for review. Your comments help us identify areas where we can improve, and we hope to have the opportunity to welcome you back for an even better stay! Sincerely, Benchmark Management

Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the comfortable mattresses, updated bathrooms, and found the home mostly clean. We apologize that a few aspects of your stay did not meet your expectations. We'll be sure to share your comments with our housekeeping team regarding the insects you encountered. We also appreciate your feedback about the lower-level layout, HVAC performance, and the lack of a closet or clothing storage in that bedroom. We'll review our listing to ensure the home's layout is as clear as possible for future guests and evaluate opportunities to improve both comfort and functionality. Thank you again for your valuable feedback. We're glad these issues didn't overshadow your stay, and we hope to have the opportunity to welcome you back in the future. Warm Regards, Benchmark Management

Hi Stephanie, Thank you so much for taking the time to share such detailed feedback and for your 4-star review. We’re very glad to hear you enjoyed the close beach access, ocean views, and found the home well-suited for your family, along with the comfort of the beds and overall layout. We also appreciate you pointing out areas where your experience could have been smoother. We do send a pre-arrival message and digital guide prior to check-in, which includes important access instructions such as the unit layout, lockbox location, and entry details for both levels. We encourage all guests to review this information in advance to help ensure a smooth arrival experience. Your additional notes regarding cleanliness items, door functionality, and the washer are also appreciated and will be shared with our team for review and follow-up. Thank you again for staying with us and for your helpful feedback. Best regards, Benchmark Management

Hi Kella, Thank you for sharing your experience! We’re so glad you enjoyed your week at Palm Sounds, the easy beach access, the well-equipped kitchen, and the convenient location near Carillon Beach and Alys Beach. We appreciate you letting us know about the washer and dryer, and we will have our team look into both appliances. We’re also sorry to hear that your initial call for assistance did not reflect the friendly and helpful service we aim to provide. We will be addressing your feedback with our team. It was a pleasure hosting you, and we would love to welcome you back for another stay!