New Construction for 2025! Stunning Beach Front Home in Gulf Shores!

We’re truly sorry parts of your stay didn’t meet expectations—especially as our team worked diligently and stayed in close communication throughout your visit to address each concern promptly and thoroughly. This is a brand-new custom home, and while we aim for perfection, early stays can sometimes reveal a few kinks. Our team is available day and night to respond to requests. We want future guests to know that we take all feedback seriously and strive to resolve issues quickly—usually the same day or by the next morning. For more complex items, timing depends on specialty parts and technician availability. To help prevent issues, a team member now meets guests upon arrival for a walkthrough—including elevator use and securing the custom storm doors. Since implementing this step, no further issues have been reported. Regarding your stay: Elevator: We were upfront about the service issue and had repairs scheduled and completed as soon as possible. Pool heat: We regret the delay in your pool heat activation and communicated updates directly with you until it was functioning. Maintenance: Every issue reported—door hardware, grill, stove, faucet, lighting—was met with prompt action and follow-up. Trash and parking: The home includes trash service with assistance in placing bins for pickup. There is parking for four under the home, with stacked parking in the drive. We truly value all feedback, and it’s always our goal to ensure a comfortable and enjoyable experience.