While check in info is given 24hrs, I was told the morning of it would be sent. Leaving me to start my drive @4am in the general direction of KY as I had no address until I was already on the road. I was also told when I contacted them the day before that my check in process which I thought was completed weeks before was incomplete, no one notified me that I was missing a selfie holding my ID. This could've cause me to lose my rental. Upon arriving the home was not well cleaned, as I opened the front door there was garbage on the interior step, numerous stains on the wall from liquid being splashed and not wiped. Photos were sent. Stains on the carpet and the rug and furniture, multiple broken glassware that shouldn't be put out for guests. They offered to come clean while I was there. I declined as it was trivial. What really angered me was the BBQ which I asked multiple questions ABT prior to booking, I was assured it would be ready to use and it was FILTHY!!! More photos sent. What made matters worse was when I messaged the host there was no response I had to clean the grill myself in order to use it. Properties should never charge cleaning fees claiming the home is deep cleaned after every guest. Beds were comfortable, Bedrooms were tight to walk in, full bath is also tight to manoeuvre. I have multiple photos as proof that the app is not allowing me to upload.