Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First off, the location of this unit is great. Beautiful ocean views, convenient to Station One pool and beach access. It is next to a public access, but this was not an issue for us being there during non-peak season. As an end unit, it was a bit difficult to park at the unit with an oversized SUV. Unit was somewhat clean, though one of the beds still had dirty sheets (lots of hair and sand) on it from previous tenet. Seemed to be a lot of hair in the unit...wonder if previous guests had a dog? Did have several insects in the unit during our stay, but some of this is expected at the beach. The cookware in the unit was subpar and not in the "luxury rental" category. However, our biggest issue was the lack of contact from the rental agency, as the check-in instructions noted when someone would be at the office and no one was there! This cost us over an hour of lost time waiting at the office. Messages left on the voicemail weren't returned, nor were emails to the person who emailed check-in instructions. The voicemail box for the person we were trying to reach was not working (pressing the number for her led to an error). There was also no one at the office on check out day - during normal business hours! So all in all, great location, less than perfect cleanliness, and poor/no communication from Wrightsville Sands Realty. Get the feeling they had our money and didn't care about the experience of their guests.