Casa en Dayton con piscina y terraza en 37 acres privados

Loren, we're sorry to hear that your stay fell short of expectations. We take the accuracy of our listings seriously and use only professional, local photographers to ensure that our photos clearly represent each property. We can confirm that the photos are up-to-date and accurately portray the maintenance and furnishings in the home. Additionally, if any items are broken, the owner is prompt in repairing to ensure that it does not affect their guests. The home is on 37 acres of land, surrounded by the woods. While it's not uncommon for the woods to have overgrown plants, stickers, or thorns, we're sorry that this was not what you were expecting. The pool had been properly cleaned before your check-in, however, during the fall season wind can sometimes blow some leaves into the pool. Gutters are typically cleaned out after all surrounding trees have shed their leaves, and while we wish that we could control the rain to make your stay better, this is, unfortunately, an external factor that we are unable to control. We strive to provide a 5-star experience for every guest that travels with Evolve, and we are looking forward to helping this homeowner continue to host satisfied travelers in their vacation rental. Best, the Evolve Team

Hi Carrie, We always appreciate hearing from our guests, but we'd like to clarify some of the items that you mention in your review: - The homeowner was at the property to make sure that everything was clean & ready for your arrival when the modem stopped working - They immediately went to get a new one and reached out to let you know what was going on and get your permission to be at the property after your check-in time - Since your son arrived before you did, he and the owner chatted while the new modem was being installed - Internal cameras are not allowed - the cell phone was a temporary replacement for the landline that had been damaged by past guests - The pool had been cleaned and serviced just an hour before your arrival, and the couches & carpets had been professionally cleaned as well We're confident that the issue with the modem was an isolated situation and that upcoming guests can look forward to a great stay in this vacation home!