Nice home, fully stocked, in a central location, but it is directly across from busy bus station & a vacant lot, & the host was not responsive. The home itself was clean, updated, & equipped with everything we needed for our stay - dishes, laundry detergent, etc. The balcony was directly across from a busy bus station & vacant lot so the view was not ideal. The bus station also became noisy at night. Worst of all was the host’s unresponsiveness. We arrived with 3 kids after a day hiking the Pisgah Forrest, ready to relax and settle in, only to find a car parked in our designated spot. I called the host for help, no answer, so I left a message. I selected every phone option, even the emergency option, to speak to someone, still no answer. My only option was to leave a message, which I did. I also sent an email. No one ever returned my message. While I was looking for street parking, I received a reply to my email saying the host could not call me but we could exchange emails. That made no sense and was frustrating. I was eventually told to park in a different spot, on a different level with a lower ceiling. My truck barely fit. We checked our original assigned parking spot during our stay & the same car was there. It never moved. This was a frustrating experience that could have been avoided.