2/10 Terrible
Chad M.
5 de junio de 2024
No le gustó: Limpieza, comunicación, ubicación y veracidad del anuncio
DO NOT STAY HERE
This is the worst rental property we've ever booked. The exterior of the house is run down, the deck is splintering and is in dire need of TLC.
The interior smells of mold and the carpets were damp and musty. Many blinds are broken and left hanging. Everything in the house is old - the towels have stains, the bedding is like cardboard. Every drawer in the house is full, so you can't even use storage space for your own belonging. The closets have personal items hanging in them.
The kitchen has broken and dirty utensils in the drawers and everything is just thrown into cabinets. Expired products in the refrigerator and cabinets. There was a basket of trash - yes trash - sitting on the counter. The dishwasher had dirty dishes. The hot tub cover is broken.
The lawn service showed up while we were there and when we contacted the owner to ask for that to be scheduled while we were away, the owner did nothing and the service provider came back the next day while we were there.
After several failed attempts to find resolution, we were left to find out that the property management company who handles the direct messages on VRBO (who was nice and very responsive) doesn't have any say in what happens and the owner wouldn't respond directly.
So not only did we have all of those issues, but the owner was not willing to work with us at all. Incredibly disappointing.
Chad M.
Se hospedó 3 noches en mayo de 2024