2BR/2BA Walk to downtown! Near the Beach! Perfect location! The Gallery

Hi Emily, happy that you enjoyed your stay! Not sure why you were having issues with the internet, as most of our guests don't, and it works whenever I'm over there before each check in. The laundry room is only used by the housekeeper during the hours of 11-3pm if there happens to be a checkout during one's stay next door. The doors are lockable by you, so most people don't have an issue with that. Happy that you had an overall good experience. Hope you come back again. I'll make sure you don't have any internet issues. Chris - Property Manager

Hi Marvin, I truly am sorry you didn’t have a five star experience like the overwhelming majority of our guests. Thank you for saying the location was good. I am sorry the weather was not up to your liking when you arrived, which is understandable as we were going through an extreme cold freeze at the time. I asked you if you wouldn’t mind dripping the faucets at night because we didn’t want the pipes to freeze up on you, and we don’t like to intrude on our guests. Like you mentioned, you were hanging out in the unit, and we didn’t want to show up and barge in. I manage numerous other properties in Ocean Springs, and everyone I asked, was more than happy to do so. No one has complained about the toilet paper before, and we do have Kleenex in the unit. Maybe you didn’t see where it was located, but I gladly would have told you or even dropped off another box if you needed it. Hope you can find another time to come when the weather isn’t so cold! Chris Property manager

Hi Stewart, thank you for bringing up your concerns. I really wish you would have contacted me during your stay and I could have given you some help in regards to some of your issues... First of all, we asked you before letting the neighbors use the laundry room. You said that was fine. If it wasn't I wish you would have said otherwise. It was a one time thing because their washer unfortunately died on us during their stay. We have brand new ones in both rental units now, so this should be an issue in the future. I'm confused why you would mention anything about cable, as our listing doesn't state that we offer it... We have Apple & SmartTVs that guests can stream shows & movies. There are apps where you can watch sports, I'm sorry you didn't seem to find them. We find most of our guests are familiar with how to use Smart Tvs these days, but I would have been happy to help. As for the internet, we actually DO have high-speed internet. There are two networks on property. You must have not tried the incorrect one for your needs if you had so many issues. Again, I wish you would have contacted me and I could have assisted. I truly am sorry that your stay was not as expected. I could have definitely helped if you had asked, as the overwhelming majority of our guests give us 5 star reviews. I'm truly sorry that you could not do the same. Chris - Property Manager