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Chalet

Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly

Galerie de photos de l’hébergement Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly

Extérieur
Une cabane en bois à deux étages, dotée d’un balcon, entourée d’une forêt dense et bordée d’un mur de soutènement en pierre.
Une cuisine avec des meubles en bois, un îlot central doté de tabourets, des appareils électroménagers en acier inoxydable et un dosseret carrelé.
Une cuisine avec des meubles en bois, un réfrigérateur en acier inoxydable, un four à micro-ondes et une cuisinière.
Une cuisine dotée d’une cheminée en pierre, d’un plafond en bois et d’un grand îlot central avec un évier.

Avis

8,2 sur 10 – 
Très bien

Points forts

  • Table de billard sur place
    C’est l’un des rares hébergements avec une table de billard sur place.
3 chambres3 salles de bain10 personnes

Commodités populaires

  • Piscine commune
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Animaux de compagnie acceptés
  • Cuisine
  • Laveuse

Explorez la région

Afficher sur la carte
Pigeon Forge, TN
  • Place, Pigeon Forge Community Center
    ‪3 min en voiture‬
  • Place, The Track
    ‪4 min en voiture‬
  • Place, Lumberjack Feud
    ‪4 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪54 min en voiture‬

Chambres et lits

3 chambres (10 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 très grand lit

Chambre 3

2 grands lits

Chambre 4

1 canapé-lit (double)

Chambre 5

1 canapé-lit (double)

3 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Balcon
Salle à manger

À propos de cet hébergement

Location de vacances très pratique-Theater Internet System-Gameroom- sans fil gratuit

Pigeon Forge Two Bedroom- Woodridge Chalet Rental- de 1. 5 miles au large de la promenade principale. Ce Pigeon Forge Chalet a tout à offrir. Ce chalet de deux chambres comprend 2 très grands lits et écrans plats dans la chambre à coucher. Il y a 2 canapés-lits une dans le salon et un dans la région de cinéma. Il y a une piscine piscine tourbillon intérieur dans la chambre principale. Profitez de la salle de jeu de niveau inférieur qui dispose d'un coin salon, film zone de théâtre, et une table de billard pour le divertissement. Il y a un bain à remous extérieur sur la véranda couverte. Il y a une zone de salon avec une télévision à écran plat et d'une cuisine entièrement équipée. Il y a une salle à manger qui peut accueillir 6. Non-fumeur 8. Les chiens sont les bienvenus. Doit peser 35 livres ou moins. Des frais s'appliquent. Doit suivre les politiques de Fireside Chalets concernant les animaux de compagnie.

Ajoutez des dates pour connaître les prix

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Extérieur
Nature's View, Beautiful 3-Story Cabin; 3 Bdrms w/King Beds; Free WiFi
Sevierville
  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
9.8 sur 10, Exceptionnel, (336 avis)
Nature's View, Beautiful 3-Story Cabin; 3 Bdrms w/King Beds; Free WiFi

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 1021753vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

À propos du quartier

Pigeon Forge

Ce chalet vous donne rendez-vous à Pigeon Forge, plus précisément près de parcs de loisirs. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Terrain de baseball The Ripken Experience - Pigeon Forge et Parc national des Great Smoky Mountains vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Titanic Museum (musée sur le thème du Titanic) et Dollywood's Splash Country. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Dollywood (parc à thème) et Hôtel Wilderness at the Smokies. Les pistes de la région vous invitent à goûter de nouveaux plaisirs tels que le snowboard et à faire le plein d'air frais en vous adonnant au patinage sur glace.
Afficher plus de chalets à Pigeon ForgeS’ouvre dans une nouvelle fenêtre
Carte
Pigeon Forge, TN

À proximité

  • Centre de loisirs Island at Pigeon Forge - 3 min en voiture - 1.7 km
  • Pigeon Forge Community Center - 3 min en voiture - 1.7 km
  • The Track - 4 min en voiture - 2.0 km
  • Lumberjack Feud - 4 min en voiture - 2.0 km
  • Wear Farm City Park - 4 min en voiture - 2.0 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 56 min en voiture

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬5 min en voiture
  • ‪Paula Deen's Family Kitchen - ‬5 min en voiture
  • ‪Margaritaville - ‬5 min en voiture
  • ‪Margaritaville Island Hotel - ‬5 min en voiture
  • ‪Pirates Voyage Dinner & Show - ‬5 min en voiture

Foire aux questions

Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les animaux de compagnie.

Combien coûte le stationnement à Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

Le départ est à 10 h.

Où se situe Convenient-Theater System-Gameroom-Internet- Walking Distance to Outdoor Pool Pet Friendly?

Chalet de type familial de Pigeon Forge se trouve à moins de 3 km des sites suivants : The Track et Centre de loisirs Island at Pigeon Forge. Parc des expositions LeConte Center at Pigeon Forge et Titanic Museum (musée sur le thème du Titanic) se trouvent également à moins de 5 km.

Avis

8,2

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 22 avis sur 48.
Note de 8 – Bien, d’après 15 avis sur 48.
Note de 6 – Acceptable, d’après 6 avis sur 48.
Note de 4 – Médiocre, d’après 2 avis sur 48.
Note de 2 – Terrible, d’après 3 avis sur 48.

8,0/10

Propreté

9,4/10

Arrivée

9,0/10

Communication

9,2/10

Emplacement

8,6/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Chris S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very close to the main strip but definitely secluded, giving the mountain cabin vibe. Place was very clean. Some improvements would be nice (leaks in shower ceiling, finish painting deck, etc.) but would not be dealbreakers.I'd rent this chalet again.
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 22 sept. 2025
Thank you for your thoughtful review. We’re so glad to hear that you enjoyed the convenient location—close to the main strip yet still secluded enough to provide that mountain cabin vibe. It’s also wonderful to know the chalet was very clean and that you would choose to stay again. We appreciate your helpful notes regarding the shower ceiling and the deck. These items have been shared with our maintenance team for review. Guest feedback like yours is invaluable as it helps us ensure our cabins remain well cared for and continue to provide a great experience. We truly appreciate you choosing Fireside Chalets and look forward to welcoming you back for another Smoky Mountain getaway.
Avis vérifié

8/10 – Bien

Wanda L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Love the location

I love the location was very quiet and close to everything. The only downside were the beds. Mattresses could use replacing. The beds were very uncomfortable besides that everything was wonderful!
Séjour de 3 nuits en juin 2025
VrboOwner a répondu le 18 juill. 2025
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Avis vérifié

10/10 – Excellent

martin a.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

RELAXING GETAWAY

NICE PLACE
Séjour de 4 nuits en août 2022
VrboOwner a répondu le 6 sept. 2022
Thank you for sharing your rating and we do hope to welcome you again.
Avis vérifié

10/10 – Excellent

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Family Vacation

We loved the house. It was perfect for our family.
Séjour de 3 nuits en mars 2018
VrboOwner a répondu le 22 mars 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Brandon C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing Stay

We love this property and all it had to offer. Very spacious, with all the necessities we needed. We will definitely use again.
Séjour de 2 nuits en février 2021
VrboOwner a répondu le 26 mars 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Lynnette A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great family getaway!

We had a great time in the cabin. My grandchildren especially enjoyed the downstairs movie room, which kept them occupied at night!! Would highly recommend, everything was wonderful.
Séjour de 3 nuits en août 2020
VrboOwner a répondu le 24 août 2020
We are so glad that you enjoyed the cabin with your family. We do appreciate you staying with us and look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Brittany H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Loved loved loved it!!

The house was beautiful 😍 we loved the view from the little balcony. It felt like home. Hated to have to leave.
Séjour de 2 nuits en mars 2021
VrboOwner a répondu le 12 avr. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

4/10 – Médiocre

Aaron L.

Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté, exactitude de l’annonce
Cabin was not very clean. But the worst thing is the beds were so old they squeaked so load if you moved it woke you up and very uncomfortable. Dishes was in the dishwasher. Fireplace didn’t work. Advertised jacuzzi that was cabled shut. Opened the couches into beds and they were gross had to vacuum and clean them before anyone could sleep in them. We did call the office because h ill was out of gas and they did send someone quickly.
Séjour de 2 nuits en novembre 2025
VrboOwner a répondu le 9 déc. 2025
Thank you for taking the time to share your feedback. We are very sorry to hear that several aspects of your stay did not meet expectations, as this is not the experience we strive to provide for our guests. Your comments regarding cleanliness, bedding, and maintenance have been shared with our housekeeping and management teams for immediate review. We do appreciate you contacting our office during your stay about the propane, and we’re glad we were able to have someone out quickly to assist. We also want to remind you of our Satisfaction Pledge, which ensures that if any concerns arise during a stay, our team is here to address them promptly so we can make things as comfortable as possible. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.
Avis vérifié

8/10 – Bien

Shona S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spring break 2022

As pictured.
Séjour de 5 nuits en avril 2022
VrboOwner a répondu le 26 mai 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

2/10 – Terrible

james r.

Points forts : Communication, emplacement
Points faibles : Propreté, arrivée et exactitude de l’annonce.

Not as expected

Dirty upon arrival. No toilet paper. Beds are terrible. Location is good.
Séjour de 3 nuits en mars 2025
VrboOwner a répondu le 14 avr. 2025
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Avis vérifié

8/10 – Bien

Sharon W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

My ok stay

The basement has fleas no swimming pool the hottuub was nasty the air conditioner went out
Séjour de 3 nuits en mai 2024
VrboOwner a répondu le 10 juin 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We would be happy to send a pest control company out and also for the air conditioner. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

10/10 – Excellent

Terry J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice but needed a little TLC

The cabin is very nice and spacious, the amenities were as described. Could use a little TCLC, the carpet upstairs had a lot of stains and and the hot tub cover needs replaced as it is falling apart. But overall a very nice cabin.
Séjour de 4 nuits en décembre 2022
Avis vérifié

6/10 – Acceptable

Monica A.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

close to town

found several places that needed to be cleaned. downstairs bathroom on the side had lots of hair stuck to it, drawer under the stove had lots of dust, and mouse poop. we loved everything else
Séjour de 3 nuits en septembre 2022
VrboOwner a répondu le 11 oct. 2022
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Avis vérifié

8/10 – Bien

Shannon T.

Points forts : Arrivée, communication et exactitude de l’annonce.

Lots of room; close to town

We enjoyed our time here. There was plenty of room and it was clean, but it could use a good deep clean. Lots of dust but not dirty. Loved that it was pet friendly but if your pet is used to grass, you have quite a hike to the nearest grass. So plan accordingly. The pool table, hot tub and theatre area were great amenities. We spent lots of family time enjoying them. We also enjoyed the community pool! It was clean and the community is well maintained.
Séjour de 4 nuits en août 2019
VrboOwner a répondu le 22 mars 2020
Thank you for taking the time to share your experience. We are so glad that your family enjoyed the amenities of Mountainside. We do appreciate your feedback and will get that addressed. If at any point in the future, while staying with us, you notice anything that needs our attention please let us know. We would be happy to assist you. Thank you, again, for staying with us and we look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Jennifer L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed our stay

We are a family of 5 and the cabin was very big for our family with 3 levels of space. The couch even pulls out into a bed as well. The cabin was very clean and the kids enjoyed the hot tub and pool table. We could never figure out how to work the TV in the movie theater room so that was a bummer but overall the stay was great. I would recommend to large families to bring some extra plates, cups, and silverware because there was not a lot there and there was not a lot of cooking supplies such as a large skillet since there was only small skillets there. There was also not any cleaning supplies other than dish soap and dishwasher detergent. The view was very pretty and the location was really close to everything in pigeon forge. You can see the Ferris wheel from our cabin.
Séjour de 5 nuits en mars 2025
VrboOwner a répondu le 11 avr. 2025
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Avis vérifié

6/10 – Acceptable

Kristina J.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

great size

The hot tube didn't work the tv in bedroom was all snowy, Just felt old. needs to be remodeled ,Beds comfortable, Glass living room tables had dust and finger prints all over them.Could tell wasn't very clean feeling, Only two little bars of soap for 8 adults.
Séjour de 2 nuits en juillet 2020
VrboOwner a répondu le 17 nov. 2020
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. If there is anything that you ever need during the stay, please let us know. We will be happy to assist you. Thank you, again, for staying with us and we do look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Christopher R.

Points forts : Propreté, arrivée

Nice Home in the Woods, but close to Parkway

My wife and I rented this house to spend a weekend with my son and his fiancé to celebrate his birthday. From the pictures, the house looked very remote. It is not. It is very close to the Parkway, and because a car show was in town, we heard a lot of noise. The interior of the house was very nice and met our needs. We did struggle to get the downstairs TV that is part of the home theatre to connect to the internet. The hot tub was enjoyed by all. And we had a peacock come and visit the house several times.
Séjour de 2 nuits en octobre 2024
VrboOwner a répondu le 28 oct. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Avis vérifié

8/10 – Bien

dennis b.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Morning side cabin!!

The experience was good, but the kitchen at the place needs to be better equipped with things!! Had to buy kitchen hand towels and dish clothes!! All the screen-storm doors are tore up!! The upstairs bathroom toilet seat is broke!! Not a bad place,but needs some maintenance done!!
Séjour de 7 nuits en mai 2022
VrboOwner a répondu le 20 juin 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Sandy L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location. Needs new pots and mattresses

The pros were: The cabin is in a great location, very convenient to the island and Skyliner diner, and other things that we visited, including Dollywood and Parrot Mtn. It was also pet friendly, which is sometimes hard to find. The cons were: The cabin definitely needs new mattresses and pillows. They were very uncomfortable. It also needs new pots and pans. Most of the Teflon is scraped off of the skillet so we ended up going out to buy our own so we could cook. We also couldn't get the TV in the theater room to connect to anything. The fireside chalet staff was very responsive anytime we called with a question, and they tried to be helpful.
Séjour de 2 nuits en mai 2024
VrboOwner a répondu le 23 mai 2024
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points forts : Arrivée, communication

Just ok

I do feel like I overpaid for this property. No mountain views or any views at all!! Very old looking. Beds were ok. Upstairs carpet dirty! Hot tub dirty and old. outside of property, decks etc were filthy. dust, debris and cobwebs everywhere. Door handle kept falling. I honestly feel like the price was not worth the stay. Have definitely been to better cabins/chalets. My kids were feeling blah so we kept on going out to the attractions. pool was nice! and being closed to the attractions was also nice.
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 21 juill. 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the pool and location of the cabin. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We are so sorry for any inconvenience you experienced. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

8/10 – Bien

Tara H.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Overall Cute and Accommodating

We left a night earlier. My daughter was being bit by fleas and not from my dogs who were just at the vet prior . Upstairs bedroom had dog hair and dust all under the bed . The floors on the main floor had to be never cleaned considered I spilled something and used cleaner and a paper towel and it was black upon clean up. Grossed out by that I sprayed another spot and whipped it and my towel was very dirty again.Toilet on main floor ran for long period of time , so I shut it off at one point ! Refrigerator was very noisy also .
Séjour de 5 nuits en août 2024
VrboOwner a répondu le 26 août 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We were unaware you had ran into anything like this, but we will inspect that cabin for the items you noticed. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

8/10 – Bien

Markesta Y.

Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Family Cabin Trip Vacation

My experience renting the property was “okay” booking the property was very easy and the customer service reps at Fireside Chalet were nice and attentive however I had a few issues with my cabin of which I reported to the Fireside reps and was told the property manager would be calling me to follow up however I heard from no one. The cabin and the neighborhood was beautiful. The cabin was NOT the cleanest. Dog poop was on the porch area under the chair. There were stains in the carpet of the upstairs master bedroom, the beds were very hard- not the most comfortable. Linen was left in the dryer from the previous renter, there were burn holes in the dining room table. In the basement level where the movie lounging section was there were couch covers on the couches and they were filthy. Things we did enjoy was the cabin look and feel. The entertainment like the pool table and hot tub the entire family enjoyed. We liked the space of the cabin just the right size to fit 8 ppl comfortablely. The amenities were up to date and looked nice. Overall we really enjoyed our family vacation we just wished the cabin was cleaned properly before we arrived.
Séjour de 3 nuits en décembre 2022
VrboOwner a répondu le 28 févr. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are so very sorry that you did not hear from a representative. We did look up our notices and did not see any and we are so very sorry. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 – Acceptable

Voyageur vérifié

Points forts : Arrivée, emplacement et exactitude de l’annonce.

Cleaning is very lacking!!!! Almost nonexistent

The property has a great location. It is a very crowded and busy neighborhood and area but this house is at the end of the drive and has an amazing view! It is definitely adequate sized for a family of 6 or even 8 and lots of places to sleep. The lay out of the house is very odd, the newest and very nice shower and jacuzzi tub are on the lower level with the movie/game room and the kids bunk bed. On a terrible note!!!! The hot tub was completely disgusting! My children were all about to get in it, and we didn’t really notice anything except that it wasn’t warm enough. So we turned up the temperature and in a little while the kids went and got in. It wasn’t until night #2 that we adults were fixing to get in and when we removed the cover……. it smelled like very nasty, old, moldy and rotten water that had never been cleaned! It was completely horrible and the fact that I had Legionnaires only 3 years ago from a dirty hot tub scared me tremendously. I will be watching my children very closely to make sure they don’t become ill!!! Also, again the cleaners, the amount of dirt, dust and debris was insane. Under the furniture, on top of furniture and appliances and definitely on light fixtures and fans etc… The porches were covered in tree branches and limbs, and even cat feces. Oh, and don’t forget extra blankets if you want to stay warm. Now I am very easy going and can’t recall ever giving a bad review, and I likely would not have said a word about anything. But the condition of the hot tub was ridiculous, disgusting and completely unacceptable!
Séjour de 2 nuits en février 2023
VrboOwner a répondu le 24 mars 2023
Thank you for taking the time to share your experience. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We offer our guests a satisfaction pledge If the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. Fireside Chalets has this 2 hour timeline from the initial check-in to address any concerns. Any issues that arise during your stay that do not fall within this guarantee should be reported to the office immediately for resolution. We wish that you would have contacted us during your stay so we could address your concerns. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 – Acceptable

Jody L.

Points forts : Emplacement
Points faibles : Propreté, arrivée

Good but HORRIBLE

The subdivision was nice, close to the main parkway & easy to get to. Now to the issues. 1) The BEDS! The beds were AWFUL. The mattresses were SO loud that we could hear when someone got in the bed or turned over from the upstairs & vice versa. Definitely not comfortable or relaxing. The linens were clean but felt like cardboard. The extra blankets for the beds were dirty and had an odor. 2) The cabin was filthy. The porches were dirty and covered in leaves. The dishwasher was full of dishes. We called to complain & the office sent a cleaning crew back out. They did clean the floors but there was still dust everywhere. 3) The washing machine did not work. I put the above mentioned dirty blankets in the washing machine & it filled with water & wouldn’t do anything else. We had to call & they sent someone to look at it but it wasn’t working for the duration of our trip. Due to the washing machine not draining it was full of stinky, dirty water that caused an odor. The washing machine was between the main floor bedroom & bathroom so we had to deal with the stench for 5 more days . 4) The hot tub wasn’t working when we arrived. We had to call & they sent someone out to fix it. 5) There wasn’t sufficient space for everyone to sit in the living room. 6) The furniture in this cabin was in horrible condition. 7) Check in was at 4:00 but the cabin wasn’t ready. We were finally called around 5:30 to check in. When we called the office the staff (Robin) was very helpful & kind.
Séjour de 5 nuits en juin 2023
VrboOwner a répondu le 26 juill. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

4/10 – Médiocre

Amber W.

Points faibles : Propreté, emplacement et exactitude de l’annonce.

Don’t waste your money

First of all the only thing “Mountainside” about this “chalet” is the name. It’s off the main strip behind a gas station in a neighborhood full of identical “chalets” there is no yard or grass area really. It’s like a glorified townhome. The blinds were soooooo dusty. They haven’t been dusted in only God knows when. The stove filthy. A ton of mix match messy dishes. The bathrooms were decent but the linens. Terrible. Dingy. No bath mat. The sheets. Cheap thin awful scratch sheets. Thin comforter. Awful pillows. Hard mattress. The hot tub did not work so I was refunded $10a day, so a total of $30. I don’t know who made up that figure but apparently that’s what they give you. After a long day of traveling I came in to the heat being on. No one bothered to turn on the A/C before we arrived or check the hot tub. Which is a huge let down for four kids who brought their bathing suits. The slipcovers in the movie room. Disgusting. The tv was fuzzy. The carpet upstairs. FILTHY!!!! Garbage Disposal. Broken. When we arrive no one had bothered to sweep the deck or even put the grill cover back on. It was laying beside the grill. Upstairs is sooo hot. Even with the A/C as low as they will let you go which I believe was 68 or 69. And the remote for the fan upstairs was a mess and didn’t work. So the fan was on low all weekend and since my family took the upstairs we were extremely hot. And trust me I heard more motorcycles then birds on this “mountainside.” Honestly if you can find something else. We stayed in basically like a Myrtle Beach area when we were looking forward to a mountain vacation. So if you like Myrtle Beach maybe you will like this.
Séjour de 3 nuits en avril 2021
VrboOwner a répondu le 24 mai 2021
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve this with your group. We do offer many cabins and chalets throughout Pigeon Forge and Gatlinburg. In the future, please feel free to contact our office and we will be happy to assist you in finding a secluded cabin. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.

À propos de l’hôte

Hôte : Reservation Specialist

Image de profil de l’hôte

Voici ce qui rend cet hébergement unique

Movie Theater, Pool Table, Hot Tub, 1 mile from downtown Pigeon Forge, walking distance to seasonal outdoor swimming pool, granite countertops, stainless steel appliances, gas fireplace, year-round electric fireplace, walk-in spa shower, whirlpool tub

Langue(s) :

Anglais

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