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Chalet rustique

Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly

Galerie de photos de l’hébergement Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly

Une cabane en rondins dotée d’un porche, entourée d’une forêt dense.
Extérieur
Une cabane rustique en rondins de bois, dotée d’une terrasse en bois et d’une enseigne indiquant qu’il s’agit d’un chalet « Fireside ».
Une cuisine rustique aménagée dans une cabane en bois, avec un réfrigérateur, un four à micro-ondes et un lave-vaisselle en acier inoxydable. On y trouve une table ronde en bois, entourée de chaises, et des étagères au-dessus du plan de travail où sont rangés la vaisselle et les ustensiles de cuisine.
Une cuisine rustique aménagée dans une cabane en bois, avec un coin repas, et équipée d’un réfrigérateur, d’un four à micro-ondes, d’une cuisinière et de meubles de rangement en bois.

Avis

8,2 sur 10 – 
Très bien

Points forts

  • Bulles et détente
    Détendez-vous dans la baignoire à remous très appréciée pour un maximum de confort.
1 chambre1 salle de bain ou plus4 personnes

Commodités populaires

  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Animaux de compagnie acceptés
  • Cuisine
  • Laveuse
  • Climatisation

Explorez la région

Afficher sur la carte
SEVIERVILLE, TN
  • Place, Dîner-spectacle Dolly Parton's Stampede
    ‪6 min en voiture‬
  • Place, Patriot Park
    ‪7 min en voiture‬
  • Place, Old Mill
    ‪7 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪64 min en voiture‬

Chambres et lits

1 chambre (4 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 canapé-lit (double)

1 salle de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Salle de bain 2

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Salle à manger

À propos de cet hébergement

Honeymoon Mountain Cabin près de Galinburg / Pigeon Forge wifi gratuit 2 cheminées

Une chambre cabine Location pratique à la fois Pigeon Forge et Gatlinburg. Tennessee Crépuscule Cabin est situé dans la zone Direction Gnatty. Cette location de cabine d'une chambre dispose d'une suite de maître idéal pour un voyage de noces ou un anniversaire. Il dispose d'un lit King Size et un jacuzzi intérieur dans la chambre. profiter de toutes les commodités de la maison avec cuisine entièrement équipée, charbon de bois grille de cuisson, et Internet sans fil. Le bain à remous en plein air sur la véranda est entourée d'une zone boisée. Le paysage boisé est idéal pour une escapade tranquille tout en étant proche de tout ce que Pigeon Forge et Gatlinburg a à offrir. Les chiens sont les bienvenus. Doit peser 35 livres ou moins. Des frais s'appliquent. Doit suivre les politiques de Fireside chalets pour animaux de compagnie No Smoking Please, Sleeps 4. Appelez ou envoyez un courriel aujourd'hui pour plus d'informations ou pour réserver!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Chambre
Newly updated cabin, 10 min to pkwy in Pigeon Forge. Screen porch, hot tub,WiFi.
Sevierville
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
10.0 sur 10, Exceptionnel, (244 avis)
Newly updated cabin, 10 min to pkwy in Pigeon Forge. Screen porch, hot tub,WiFi.

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 1021790vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un verrou de sûreté

À propos du quartier

Sevierville

Cette cabane vous donne rendez-vous à Sevierville, plus précisément près de parcs de loisirs. Les célèbres Dîner-spectacle Dolly Parton's Stampede et Titanic Museum (musée sur le thème du Titanic) sont des hauts lieux culturels qui ne vous laisseront pas sur votre faim. Et pour assouvir votre soif de shopping, dirigez-vous vers les tout aussi emblématiques Centre de loisirs Island at Pigeon Forge et Old Mill. Lors de votre séjour, ne manquez pas les incontournables Aquarium Ripley’s Aquarium of the Smokies et Parc aquatique couvert de Wild Bear Falls. Les pistes de la région vous invitent à goûter de nouveaux plaisirs tels que le snowboard et à faire le plein d'air frais en vous adonnant au patinage sur glace.
Afficher plus de chalets rustiques à louer à SeviervilleS’ouvre dans une nouvelle fenêtre
Carte
SEVIERVILLE, TN

À proximité

  • Dîner-spectacle Dolly Parton's Stampede - 6 min en voiture - 5.8 km
  • Patriot Park - 7 min en voiture - 6.5 km
  • Club de golf Gatlinburg Municipal - 7 min en voiture - 6.8 km
  • Old Mill - 7 min en voiture - 6.8 km
  • Parc aquatique couvert de Wild Bear Falls - 8 min en voiture - 7.8 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 59 min en voiture

Restaurants

  • ‪Spotlight Bakery - ‬18 min en voiture
  • ‪Cookout - ‬7 min en voiture
  • ‪The Grist Mill Cinnamon Bread - ‬10 min en voiture
  • ‪Aunt Granny's - ‬10 min en voiture
  • ‪Smokey Mountain Pancake House - ‬7 min en voiture

Foire aux questions

Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les animaux de compagnie.

Combien cela coûte-t-il de séjourner à Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly?

En date du 13 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly le 30 août 2026 commencent à 161 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Combien coûte le stationnement à Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly?

Le départ est à 10 h.

Où se situe Honeymoon Mountain Cabin close to Galinburg/Pigeon Forge free wifi 2 fireplaces-Pet Friendly?

Sevierville - chalet rustique se trouve à moins de 10 km des sites suivants : Dîner-spectacle Dolly Parton's Stampede, Parc des expositions LeConte Center at Pigeon Forge et Centre de loisirs Island at Pigeon Forge. Les points d'intérêt suivants sont également à moins de 10 km : Aquarium Ripley’s Aquarium of the Smokies et Parc à thème Anakeesta.

Avis

8,2

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 18 avis sur 40.
Note de 8 – Bien, d’après 14 avis sur 40.
Note de 6 – Acceptable, d’après 4 avis sur 40.
Note de 4 – Médiocre, d’après 2 avis sur 40.
Note de 2 – Terrible, d’après 2 avis sur 40.

7,6/10

Propreté

9,6/10

Arrivée

9,4/10

Communication

9,2/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Sean C.

Points forts : Arrivée, communication et exactitude de l’annonce.
The location was great for us. The cabin was well-appointed. Hot tub was nice. Fantastic view. We really enjoyed the stay.
Séjour de 7 nuits en mars 2026
VrboOwner a répondu le 15 avr. 2026
Thank you for your review. We’re pleased to hear you enjoyed the great location, beautiful views, and that the cabin was well-appointed for your stay. It’s also wonderful to know the hot tub added to your experience. We truly appreciate you choosing Fireside Chalets and hope to welcome you back again in the future.
Avis vérifié

8/10 – Bien

robert m.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Hot tub was not working when we arrived. Maontenance showed up quickly, but stated they needed to drain the hot tub and clean after our stay.
Séjour de 4 nuits en mars 2026
VrboOwner a répondu le 20 avr. 2026
Thank you for your review and for staying with Fireside Chalets. We’re glad we were able to respond quickly and assist during your stay, and we appreciate you reaching out to our team. We apologize that the hot tub had a maintenance issue, and we appreciate your understanding. The issue has been resolved. We appreciate you staying with us and hope to welcome you to the Smoky Mountain Area again in the future.
Avis vérifié

10/10 – Excellent

Hunter J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Stay

The cabin was a perfect fit our engagement celebration getaway. The location was perfect as it was really close to Pigeon Forge, Gatlinburg, and the National park.
Séjour de 4 nuits en mai 2023
VrboOwner a répondu le 16 juin 2023
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Candy Z.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Anniversary get away

It was perfect very peaceful and relaxing! Perfect location to everything we wanted to do.
Séjour de 2 nuits en janvier 2024
VrboOwner a répondu le 22 janv. 2024
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

bicky n.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

My husband and I enjoyed our little getaway. Property was exactly as described.

The customer service with fireside chalets was excellent. Check in was easy, property was very clean and all the amenities was stocked with out worry. We would recommend and would stay again.
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 12 août 2022
We are so glad that you enjoyed stay at Tennessee Twilight Cabin. We are glad that you enjoyed the amenities at the cabin and do look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

William K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Cute cabin

Beautiful little cabin. It was very quiet and comfortable. I would recommend this cabin for a couple or a small family.
Séjour de 3 nuits en juillet 2019
VrboOwner a répondu le 27 mars 2020
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cozy Tennessee Twilight Cabin. We appreciate your feedback and look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Terri B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Mountain Cabin

Very cozy and secluded! I had everythingbI needed and it was convenient to Gatlinburg and Pigeon Forge!
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 28 oct. 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Paige P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Lovely quaint experience

This property was pure joy for me!! I loved the peace and quiet of the location, easy access to downtown Gatlinburg & Pigeon Forge. Small and cozy, would be great for a romantic weekend away. I would love to stay again.
Séjour de 2 nuits en septembre 2022
VrboOwner a répondu le 19 oct. 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Julia R.

I would definitely stay here again

Loved the location! The cabin was nice but a little dated as far as decor. A few spider webs and a little dusty. Loved the screened in porch and hot tub!! I would definitely stay here again.
Séjour de 4 nuits en mars 2018
VrboOwner a répondu le 27 mars 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Lisa P.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Loved Tennessee Twilight

Loved this cabin..It had everything you could ask for, outside Hot tub, inside Jacuzzi tub, 2 decks with rocking chairs, porch swing, 2 fireplaces. We Loved it!!
Séjour de 4 nuits en avril 2023
VrboOwner a répondu le 5 juin 2023
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

10/10 – Excellent

Robin S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Vacation

Very peaceful
Séjour de 3 nuits en juin 2023
VrboOwner a répondu le 18 juill. 2023
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Voyageur vérifié

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Nice cabin needs cleaning

The cabin was nice. Peaceful. But it needed to be cleaned better.
Séjour de 2 nuits en juillet 2023
VrboOwner a répondu le 25 juill. 2023
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

10/10 – Excellent

Sarah K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Small and cozy

The property was great. The location was prefect, right between pigeon forge and Gatlinburg. It was smaller then I thought but it was prefect for my family of four. The only con was the Wi-Fi was a Verizon jet pak and it didn’t work on our phones unless sitting right next to it.
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 26 août 2022
Thank you for taking the time to share your experience. We are glad that you enjoyed the location of the cabin. We apologize about the speed of the wireless internet. Unfortunately, certain areas within the mountains do not have internet access capability. This cabin does have a hot spot for guests to access. We do appreciate you staying with us and do hope to welcome you again in the future.
Avis vérifié

10/10 – Excellent

Michael P.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Super Cute

Took my fiancé for our first getaway together and was nervous about booking outside of the typical hotel type situation. So glad I did. The property was adorable, looked exactly like advertised, clean, and wasn’t too hard to find. 10/10 would recommend, and revisit.
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 7 avr. 2023
Thank you for taking the time to share your experience. We are so glad that you enjoyed your stay and accommodations. We do appreciate you staying with us and look forward to welcoming you again.
Avis vérifié

10/10 – Excellent

Sean O.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Clean

Could be cleaner bugs in curtains really dusty ded bugs on TV stand
Séjour de 3 nuits en mars 2023
Avis vérifié

6/10 – Acceptable

Kaylin F.

Points faibles : Propreté, emplacement

Cleaning Issues

The cabin location was great but the cabin wasnt very clean when we arrived we couldn't use 1 of the bathrooms at all due to issues with the toliet the entire time
Séjour de 6 nuits en décembre 2024
VrboOwner a répondu le 21 janv. 2025
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

8/10 – Bien

Dennie K.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

tub

The juzzaie tub was dirty but we wpuld not have used
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 30 nov. 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

2/10 – Terrible

Barbara L.

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Terrible service

Very dirty; hot tub broken; tv didn’t work. Finally replaced the tv the night before we left
Séjour de 5 nuits en octobre 2023
VrboOwner a répondu le 13 nov. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 – Acceptable

Ken A.

Points forts : Arrivée, communication

Nice cabin

We enjoyed our stay. The two decks were great. The cabin could use a thorough cleaning inside and the decks too. The decor could be updated. Christmas in July? There was no frying pan,no salt or pepper shakers. The location of the TV could be better. From the sofa you have too look way up above the fireplace. Other than those minor things we enjoyed our stay. The location was good too
Séjour de 3 nuits en juillet 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to share your experience. If there is anything you ever notice that needs our attention please let us know. We will be happy to address any concerns to make your stay as enjoyable as possible. The decorations are pine trees which are to celebrate the theme of the Great Smoky Mountains. We do appreciate your feedback so we can address any concerns and we do hope to welcome you again in the future.
Avis vérifié

8/10 – Bien

Rob D.

Points forts : Propreté, arrivée, communication et emplacement.

Peaceful location, tree top view, situated between Gatlinburg and Pigeon Forge.

The images are not current, there are mature trees out the back windows and the first floor is poorly lit. Other then poor lighting on the first floor the cabin was amazing and would stay again in a heart beat. Easy access to Gatlinburg, the mountains, as well as being on the edge of Pigeon Forge. The VRBO App and the Fireside Chalets team were amazing! Enjoy your stay, we did! ** This would be a five star review if standard wattage/brightness was used on the first level ** :-)
Séjour de 5 nuits en mai 2022
VrboOwner a répondu le 17 juin 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

8/10 – Bien

Ricky T.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Getaway 2024

We really liked the location of cabin. Hot tub was great! Bedroom with jacuzzi was awesome!! The ONLY thing we had a problem with was there were Christmas tree needles under the rug. We would have never seen this except the rug scooted. It made me wander about the actual cleanliness….Also there was a coating of dust on the dishes. Very worrisome to us
Séjour de 3 nuits en février 2024
VrboOwner a répondu le 7 mars 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Avis vérifié

4/10 – Médiocre

Brian M.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

Definitely needs attention to cleaning

Upstairs bathroom had mold as did the ceiling in the bedroom. Maintenance claimed it was dust sealed in when the ceiling was treated. Pictures on the wall above the bed had heavy dirt and dust.
Séjour de 4 nuits en juin 2023
VrboOwner a répondu le 7 juill. 2023
Thank you for taking the time to share your experience. We are glad that you did contact us during and after the stay. We did get the walls sanded and restrained. The roof was also replaced after your stay. We wish that you would have transferred to the additional cabin that we offered so this would not be an inconvenience. We are glad that you did stay and hope you visit the Smoky Mountain Area again.
Avis vérifié

6/10 – Acceptable

Derrell S.

Very convenient location

The cabin was in a wonderful location just no view. We could never get the WiFi to work even after following all instructions. Some of the lights were out making it very dark. The downstairs was cramped but plenty of room upstairs for watching TV. It did need a little more detail cleaning especially around the cooking area and new decor. We would enjoy staying again if some of these items were taken care of because of the convenience to Pigeon Forge and Gatlinburg.
Séjour de 4 nuits en octobre 2018
VrboOwner a répondu le 27 mars 2020
Thank you for taking the time to share your feedback. In the future, please let us know if anything needs our attention during your stay. We want your stay to be as enjoyable as possible. We look forward to welcoming you again in the future.
Avis vérifié

8/10 – Bien

Ivy W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Would recommend

The cabin was perfect! Very secluded yet still very close to pigeon forge and Gatlinburg. The only reason I’m giving 4 star instead of 5 was because the night we got there the hot tub was not on/working and there were no instructions on how to get it going. I appreciate that maintenance was able to come the next day and get it working but I feel this should have been done prior to my stay. I only stayed 3 nights and after a long 7 hour drive all we wanted to do was chill in the hot tub. Overall though the cabin looks just like pictured! I would recommend to arrive at the property during their office hours to avoid any similar issues.
Séjour de 3 nuits en septembre 2022
VrboOwner a répondu le 11 oct. 2022
Thank you for taking the time to share your experience. We do appreciate you reaching out to us about the hot tub. With hot tubs, breakers can flip at anytime, that is why we keep maintenance staff for your convenience to get the tub going for you. We want to make sure you enjoy your stay and are so sorry for any inconvenience you may have experience. We are glad you enjoyed your stay and do look forward to welcoming you again in the future.
Avis vérifié

2/10 – Terrible

James G.

Points forts : Communication, emplacement
Points faibles : Propreté, exactitude de l’annonce
Dirty, moldy, stinky, mildewed. Looks like it has the same decorations from when it was new. Smells like it looks. Cobb webs on the porches/decks. Dust everywhere inside and out. There is mold/mildew in the bathrooms and in the bedroom. The vents were closed upstairs and it was hot as heck up there. One vent upstairs blows right into the nightstand instead of into the room. The floors are warped up. The bedding is stained. When we pulled the sheet back there was hair! Drains doesn’t have any stopper or screens. Just a crusty hole. The hot tub has some dirt sitting in the bottom. There is mildew all around it. We called them and told them about the problems and we were told they would send the cleaning crew out and ask what specifically we needed cleaned. I told Them specifically where the mold was. We left for the day and when we returned nothing had been done that we could tell. I don’t know how fireside chalets are even in business. We left a glade plug in bc they need it a lot worse than we do! Oh and no water pressure in the shower.
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 1 sept. 2025
Thank you for sharing your feedback. We are truly sorry to hear about the concerns you encountered during your stay. Guest comfort and cleanliness are always our top priorities, and it is disappointing to learn that your experience did not reflect our standards. We appreciate you contacting our office during your stay and pointing out the areas that needed attention. While our team did dispatch housekeeping in response, we regret that this was not resolved to your satisfaction. Please know that your comments regarding cleanliness, maintenance, and the condition of the furnishings have been shared directly with our housekeeping and maintenance departments for immediate review. We also encourage guests to reach out to our office at any time during their stay if something still feels unresolved—we are always glad to return and address concerns to ensure your comfort. Additionally, our Satisfaction Pledge is in place to help make things right whenever unexpected issues occur. Your feedback is invaluable to us as it highlights areas where we need to improve, and we will be using it to better train our teams and enhance our inspection processes. We truly regret that your experience was not what you expected, and we hope to have the opportunity to provide you with a much better stay in the future.

À propos de l’hôte

Hôte : Reservation Specialist

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Langue(s) :

Anglais

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