Ce bel appartement au sol en parquet est situé dans un immeuble en pierre. Il a été récemment repensé et est très calme. L'appartement offre 4 grandes fenêtres, apportant de la lumière naturelle, une vue sur une petite ruelle pavée et une petite terrasse.
En entrant dans l'appartement en sortant tout droit du petit couloir, on a le grand séjour avec la cuisine ouverte. La cuisine est bien équipée et parfaite pour cuisiner des repas simples au quotidien. Le salon est décoré de peintures et d'autres objets de décoration délicats. Il propose un canapé confortable et un espace salle à manger pouvant accueillir jusqu'à 4 personnes.
A gauche de l'entrée on accède à la chambre. Elle bénéficie d'une grande fenêtre et d'un lit double confortable.
Assez rare pour un appartement d'une chambre, un dressing est disponible à côté de la chambre.
La salle de bain entièrement carrelée est située à côté de la chambre. Elle a aussi une fenêtre.Elle offre un espace confortable avec la douche, un coin lavabo et des toilettes.
L'appartement dispose d'une petite terrasse privée accessible depuis le salon. Il sera très agréable à utiliser surtout pendant l'été, pour déguster des repas ou s'y ressourcer en fin de journée. C'est pratique, sûr et calme.
Cet emplacement est une base idéale pour visiter Paris. Les quartiers du Marais et des Halles sont à 5-10 minutes à pied. Vous trouverez 2 stations de métro à moins de 5 minutes à pied. L'appartement reste à 15 minutes en métro des endroits les plus intéressants de Paris et est dans un quartier très charmant et reposant à apprécier après une journée entière de shopping et de marche dans les musées.
Ajoutez des dates pour connaître les prix
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The terrace does not have a guardrail. The perimeter is secured and protected by large potted plants placed 1 meter from the edge. Please be careful.
Renseignements importants
À savoir
Numéro d’enregistrement de l’hébergement : 7510200479784
Nº de l’hébergement : 1212488vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
À propos du quartier
Paris
Dans le quartier Centre-ville de Paris à Paris, vous trouverez cet appartement près de parcs de loisirs. Les célèbres Musée du Louvre et Opéra de Paris comptent certes parmi les hauts lieux culturels, mais les non moins emblématiques Notre-Dame de Paris et Arc de Triomphe attendent aussi votre visite. Envie de vibrer le temps d'une soirée ? Consultez l'affiche des illustres Accor Arena et Stade de France. Ressourcez-vous au cœur de cette agréable région grâce à son institut de santé/beauté ou vivez de folles aventures parmi ses écrins de nature en vous adonnant à diverses activités telles que les balades en vélo.
Station de métro Strasbourg - Saint-Denis - 4 min à pied
Gare de Châtelet - Les Halles - 13 min à pied
Aéroport de Paris Orly (ORY) - 37 min en voiture
Restaurants
Brasserie Dubillot - 2 min à pied
Santa Lyna - 4 min à pied
San Carlo - 1 min à pied
Bistrot Giséle - 2 min à pied
Tbilissi - 3 min à pied
Foire aux questions
Beautiful design 1 BR with terrace DESA-V-A-P accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien cela coûte-t-il de séjourner à Beautiful design 1 BR with terrace DESA-V-A-P?
En date du 17 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Beautiful design 1 BR with terrace DESA-V-A-P le 27 juill. 2026 commencent à 224 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
À quelle heure est-il possible d'arriver à Beautiful design 1 BR with terrace DESA-V-A-P?
L’arrivée est possible à partir de 15 h.
À quelle heure doit s'effectuer le départ à Beautiful design 1 BR with terrace DESA-V-A-P?
Le départ est à 10 h.
Où se situe Beautiful design 1 BR with terrace DESA-V-A-P?
Centre-ville de Paris - appartement se trouve à moins de 15 minutes de marche des sites suivants : Les Grands Boulevards, Place de la République et Rue de Rivoli. Musée du Louvre et Opéra de Paris se trouvent également à moins de 2 km. Station de métro Strasbourg - Saint-Denis et Station de métro Réaumur - Sébastopol sont à 5 minutes de marche.
Avis
8,4
Très bien
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication et emplacement.
Paris stay
Good location, central to a lot of sights
Christina S.
Séjour de 7 nuits en mai 2024
VrboOwner a répondu le 13 juin 2024
Hi Christina, Thanks for your review. Glad to hear you found the apartment to be central and in a good location. Hope to host you again in Paris. Sincerely, Paul
Avis vérifié
10/10 – Excellent
Jorjie C.
13 nov. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Good location
Central location and lively neighborhood
Jorjie C.
Séjour de 6 nuits en novembre 2023
VrboOwner a répondu le 21 nov. 2023
Hi Jorjie,
Thanks for your review.
Glad to hear you found the apartment to be in a good central location, and in a lively neighborhood. Hope to host you again in Paris.
Sincerely,
Paul
Avis vérifié
10/10 – Excellent
Monika W.
15 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Paris at its best
great stay in the appartement, everything as expected
Monika W.
Séjour de 3 nuits en juin 2024
VrboOwner a répondu le 13 sept. 2024
Hi Monika,
Thank you for your review! We're happy to hear that the apartment met your expectations and that you had a great stay. We’d love to welcome you back the next time you’re in Paris! Sincerely, Paul
Avis vérifié
8/10 – Bien
Anne C.
14 avr. 2024
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
8 day stay
Great location. Lovely apartment. Property manager was fantastic.
Anne C.
Séjour de 7 nuits en mars 2024
VrboOwner a répondu le 19 avr. 2024
Hi Anne, Thanks for your review. Glad to hear you found the apartment to be lovely and in a great location. Hope to host you again in Paris. Sincerely, Paul
Avis vérifié
10/10 – Excellent
Sarah R.
8 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
A delightful spot
This lovely apartment is an ideal location for restaurants, shopping and live jazz music.
The host is very receptive to questions and respond quickly.
Sarah R.
Séjour de 7 nuits en juillet 2024
VrboOwner a répondu le 12 sept. 2024
Hi Sarah, Thank you for your kind review! We're thrilled to hear that you enjoyed the apartment's location, especially with its proximity to great restaurants, shopping, and live jazz. It's also wonderful to know that our communication met your expectations. We hope to welcome you back for another delightful stay soon! Sincerely, Paul
Avis vérifié
10/10 – Excellent
Amy F.
30 oct. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Cute place in great location
Everything looked exactly like the photos and although the checkin process was a bit unconventional, the instructions were accurate and easy to follow.
Very close to the Metro which made it extremely easy to get around to all the sites. Great neighborhood as well as across the main street with lots of restaurants/cafes.
Amy F.
Séjour de 3 nuits en octobre 2023
VrboOwner a répondu le 21 nov. 2023
Hi Amy,
Thanks for your review.
Glad to hear you found the apartment to be exactly like the photos and in a great neighbourhood! We do our best to provide clear and easy instructions for check-in.
Hope to host you again in Paris.
Sincerely,
Paul
Avis vérifié
10/10 – Excellent
Martin S.
26 avr. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location, nice apartment
This is a lovely apartment, small but with everything we needed, and we loved the location. We could walk to the apartment from the train station, and walk to the sights we wanted to see. The area itself has an interesting vibe too!
Martin S.
Séjour de 3 nuits en avril 2024
VrboOwner a répondu le 30 avr. 2024
Hi Kathryn,
Thanks for your review. Glad to hear you found the apartment to be lovely and in a great location! Hope to host you again in Paris. Sincerely, Paul
Avis vérifié
10/10 – Excellent
cejliz
2 sept. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Très sympa
Lovely little spot with everything considered + provided. The neighborhood is close to everything, and yet the apartment feels private and quiet.
cejliz
Séjour de 5 nuits en août 2023
VrboOwner a répondu le 4 sept. 2023
Hi Chantal,
Thanks for your review. Glad to hear you found the apartment to be a lovely little spot, private and quiet. Hope to host you again in Paris.
Sincerely,
Paul
Avis vérifié
10/10 – Excellent
Keystra W.
1 mai 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
As advertised
Excellent location, quiet place, made it easy to navigate the city. I would recommend.
Keystra W.
Séjour de 5 nuits en avril 2024
VrboOwner a répondu le 2 mai 2024
Hi Keystra,
Thanks for your review. Glad to hear you found the apartment to be a quiet place in an excellent location. Hope to host you again in Paris.
Sincerely,
Paul
Avis vérifié
10/10 – Excellent
Jonathan G.
1 sept. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect apartment on a lively street
The apartment was perfect for our stay in Paris. The apartment was right on a busy street, but set back far enough to not feel like you were overwhelmed by noise. The apartment had plenty of space, with some very thoughtful decorations and amenities. The small outdoor space was perfect to unwind after a day of sightseeing.
Jonathan G.
Séjour de 5 nuits en août 2024
VrboOwner a répondu le 19 mars 2025
Hi Jonathan,
Thank you so much for your wonderful review! We're thrilled to hear that the apartment was perfect for your stay in Paris and that you enjoyed the balance of being close to the lively street while still having a peaceful retreat. It's great to know that the space, decorations, and amenities added to your experience, and we're glad you found the outdoor area a relaxing spot after a day of sightseeing. We’d love to welcome you back anytime!
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Mick B.
6 oct. 2023
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Authentic Parisienne apartment
It was as expected, but the bedroom was a little small.
Ideal location to 3 Metro’s and all the major sightseeing locations.
Mick B.
Séjour de 4 nuits en septembre 2023
VrboOwner a répondu le 25 oct. 2023
Hi Mick,
Thanks for your review and glad to hear that your stay in the apartment was as expected. While the bedroom may have been a bit small, the ideal location near three Metro stations and major sightseeing spots is certainly a valuable perk. Paris can be known for its cozy living spaces, and sometimes smaller bedrooms are part of the charm of staying in an authentic Parisian apartment. Thank you for sharing your feedback and hope to host you again. Sincerely, Paul
Avis vérifié
8/10 – Bien
Ann G.
14 mai 2023
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Comfy bed
Clean & safe. Check in a bit different but worked exactly as per instructions
Ann G.
Séjour de 5 nuits en mai 2023
VrboOwner a répondu le 5 juin 2023
Hi Ann, Thanks for your review. Glad to hear you found the apartment to be clean and safe, with a comfortable bed and found the check in instructions to work well. Hope to host you again in Paris. Sincerely, Paul
Avis vérifié
6/10 – Acceptable
Patrick K.
9 juill. 2019
Points forts : Propreté, communication et emplacement.
Points faibles : Arrivée
Cozy within short distance to great eats
Was perfect for a 2 person get away. Short walk to a whole street full of restaurants. Walking distance to the Louvre.
Getting the keys was a bit like a geocache search - not something I'd want to do when very jet-lagged or raining.
Patrick K.
Séjour de 5 nuits en juin 2019
VrboOwner a répondu le 11 janv. 2022
Hi Patrick,
Thanks for your review and glad to know you found it to be perfect for a 2 persons getaway. We put the keys in an easier to find location and are always reachable to help guest if needed, which very rarely happpens.
Hope to host you again in Paris!
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Julie S.
11 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Summer in Paris
This is a cute apartment with all the amenities one needs to cook light meals and to enjoy if you plan to explore Paris. While there was a bit more noise than I was expecting from neighbouring apartments, we had large windows we could open and close.
Very close to the metro, good restaurants and food markets are nearby.
Julie S.
Séjour de 9 nuits en juin 2023
VrboOwner a répondu le 23 août 2023
As an agency we use all our organization to continuously improve our service and the nice apts we manage. Any issue would be systematically acted upon.
The area is very lively. Most of our guests choose this apt for this reason. Actually, most of the guests appreciate the location. They rarely complain about the consequence of the liveliness. This location is not for guest who are looking for perfect calm. You have stayed during a period when the temperature was very hot. People get out more and stay out late. We manage many apts that are located in very calm locations. We will be happy to recommend specific ones for your next stay.
We are always happy when our guests are fully satisfied with their stay AND mention it. Thanks for your nice comment. Please come back any time.
Avis vérifié
8/10 – Bien
Francis M.
19 oct. 2024
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
À GREAT PLACE AS LONG AS YOU READ ENGLISH
A calm and peacefiull location. The appartement was exactly as shown on the web. The surroundings are authenticaly French not tourist’ designed. I was expecting instructions in French which wasn’t the case. Probably a marketing choice.
The curtain for the shower could be changed.
In bref, a pleasant place for a pleasant stay.
Francis M.
Séjour de 11 nuits en octobre 2024
VrboOwner a répondu le 25 oct. 2024
Hi Francis,
Thank you for your thoughtful review! We’re delighted to hear that you found the location calm and peaceful and that the apartment matched your expectations. We appreciate your feedback about the shower curtain, we’ll take that into consideration for future guests. It’s wonderful to know you had a pleasant stay, and we hope to welcome you back soon!
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Richard S.
22 juill. 2020
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location
The apartment complex was having work done which was disclosed prior to our arrival. It did mean that the balcony was not accessible and work men making noise outside during business hours.
Richard S.
Séjour de 4 nuits en septembre 2019
VrboOwner a répondu le 27 oct. 2022
Hi Richard, Thanks for your review. Glad to know you found the apartment to be in a great location. Works are now finished and the balcony is again accessible. Hope to host you again. Sincerely, Paul
Avis vérifié
8/10 – Bien
Marjorie T.
12 août 2024
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Paris Olympics
Wonderful location and apartment. The maid forgot to leave the key in the safe box. The description mentioned a pullout couch. There was none. Even the directions mentee pullout bed.
Marjorie T.
Séjour de 6 nuits en juillet 2024
VrboOwner a répondu le 19 mars 2025
Hi Marjorie,
Thank you for your feedback! We're so glad you liked the location and apartment overall. We sincerely apologize for the inconvenience regarding the key not being in the safe box, it normally never happens. We fortunately solved the situation very quickly and brought you another set of keys around 40mn after you informed us. Sorry also about the confusion around the pullout couch: We checked the listing description and it is well advertised for 2 and there is no mention of a pullout couch. The confusion maybe comes from our email exchanges when we asked for bed setting. It is a generic mail asking for the bed setting depending on the apt you rented, some apts we manage have 2 or 3 bedrooms and/or pullout couches. We truly appreciate your input and hope to host you again soon!
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Craig J.
12 sept. 2022
Points forts : Propreté, communication et emplacement.
A week in Paris
We lived the location in the center of the busy Saint Denis area. Close to Metro, walk to museums, Ille Cute, sidewalk cafes with great food and ambience, and groceries. The apartment was great, the balcony was not usable and the picture is misleading. That's the only issue with our stay. We otherwise enjoyed the apartment.
Craig J.
Séjour de 7 nuits en août 2022
VrboOwner a répondu le 20 oct. 2022
Hi Craig, Thanks for your review. Glad to know you loved the location and found the apartment to be great. I don't know what happened with the bacony, maybe works during your stay ? It is definitely usable now. Hope to host you again. Sincerely, Paul
Avis vérifié
8/10 – Bien
Tara M.
25 sept. 2024
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Points faibles : Arrivée
Nice Apt in city center
The 1bedroom apt was exactly how described. Clean and updated as good as you can in old Paris. I would recommend adding drapes to the kitchen window as there was a tailor business in the neighboring building and they could look right in. Also, the key to the apt is located 2 blocks away and felt like a scavenger hunt. It would be better to put a key inside the entryway.
Tara M.
Séjour de 3 nuits en septembre 2024
VrboOwner a répondu le 19 mars 2025
Hi Tara,
Thank you for your feedback! We're so glad to hear that the apartment met your expectations and that you enjoyed the clean and updated space. We appreciate your suggestion about adding drapes to the kitchen window. We're also sorry for any inconvenience caused by the key pickup location, we can’t unfortunately put it in the entryway as on weekends and evenings it needs a badge to open. Please note that it is located less than 100m away from the apartment. Thanks again for sharing your thoughts, and we hope to welcome you back to Paris soon!
Sincerely,
Paul
Avis vérifié
6/10 – Acceptable
Leslie G.
3 nov. 2018
A large Parisian Appartment, Centrally located.
Positives: the apartment was large, the kitchen and bathroom were updated beautifully, only 5 minutes to closest Metro stop and only 7 or 8 minutes to the next closest one. Les Halles, with its bars and restaurants was only a couple of blocks away, and Notre Dame and the Ile de la Cite were about a 25 minute walk. Negatives: I would say the neighborhood was sketchy rather than upscale and my husband and I saw prostitutes daily between the closest Metro and the apartment. That said, we never had any problems in the neighborhood and I felt quite safe in our apartment.
Leslie G.
Séjour de 7 nuits en octobre 2018
VrboOwner a répondu le 19 mars 2025
Hi Leslie,
Thank you for your detailed review! We're glad to hear that you enjoyed the apartment's size, modern kitchen, and bathroom, and that the location was convenient for exploring Paris. It's great to know that the proximity to the Metro and local attractions made your stay easier and more enjoyable.
We appreciate your feedback about the neighborhood. While it’s true that every area in a city like Paris can have its challenges, we're happy to hear that you still felt safe and had no issues during your stay. The area is very safe and touristic nowadays. Your input is invaluable, and we hope to host you again in the future!
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Debbie M.
6 juill. 2023
Points forts : Propreté, emplacement
Points faibles : Arrivée
Diverse location
This apartment was clean and had all the amenities necessary to stay a few days while vacationing in Paris. However the check in was somewhat challenging with instructions to pick up the key from a lockbox locked to a sewer pipe 3 blocks away, very strange way to get keys. Then you have to return them to the same place when checking out. We loved all the restaurants nearby and the close Metro stations. The neighborhood is very diverse and close by there are prostitutes hanging out in some of the hallways off the sidewalk . Also you cannot enjoy the patio outside the apartment , not nice and nothing like expected. Overall we had no issues staying here and it all worked out fine since we only showered and slept here since we were sight seeing all day.
Debbie M.
Séjour de 5 nuits en juillet 2023
VrboOwner a répondu le 23 août 2023
As an agency we use all our organization to continuously improve our service and the nice apts we manage. Any issue would be systematically acted upon. As far as the neighbourhood, it is lively and safe. Rue Saint Denis used to be a famous place for prostitution.. It has completely changed in the last 20 yaers and has become a trendy location. Some off the "ancient " prostitutes are still hanging in some place. The place is safe and no guest ever had a problem. Let us consider it as an heritage of the past. Sensitive guest may chose another location. The terrace (patio) of the apt was in process of being renewed. Sorry about this, we should have informed in advance. we will do our best next time.
We are always happy when our guests are fully satisfied with their stay AND mention it. Thanks for your nice comment. Please come back anytime.
Avis vérifié
4/10 – Médiocre
Debbie D.
17 sept. 2023
Points forts : Emplacement
Points faibles : Arrivée, communication et exactitude de l’annonce.
NO Air Conditioning
This is a 3rd floor with no air conditioning and while it was 90 degrees with humidity of 100 degrees, we were told to open windows thst are only on 1 side of the apt and a building blocking any breeze! While Parisians were using fans and portable air, we were told we just had to deal with it. The apt was not as nice as the pictures show and the "patio" is only 2 pieces of wood layed together for "privacy". We would not recommend based on th way the owner treated us when we called.
Debbie D.
Séjour de 4 nuits en septembre 2023
VrboOwner a répondu le 19 déc. 2023
Hi Deborah,
Thanks for your review.
This is the first time such a misunderstanding happens, this apartment is not advertised as having air conditioning.
In Paris air conditioning is very rare. To install one you need to get the city and the building owners authorisation. It is very hard to obtain.
Heat waves are also very rare.
Our intention was not to be unpleasant on the phone but to explain that in Paris using fans, closing the curtains or shutters, and opening the windows to create a slight breeze is the only way to do in case of a heatwave.
Maybe because we are not English-speaking our turn of phrase seemed inappropriate. We are sorry.
Sincerely,
Paul
Avis vérifié
8/10 – Bien
Patricia C.
15 oct. 2024
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Great location
I liked the apartment, it was super quiet (aside from hearing people going up and down the stairs but nothing major). Although it's right off a busy street, I liked secluded pretty alley way where it was located. A few people mentioned prostitutes' and yes, I also saw them but they mind their own business (I only saw one at a time and they were just leaning against a wall). Lots of locals doing their delivery, shopping, eating in cafes, etc. The street felt very safe. I was by myself and no issues at night. I liked all the different food places, easy of transportation options nearby.
The place was great for one person, for a couple I could see it being a bit tight space in the bedroom. There's no space for night tables and the mattress is against the wall, with only one side possible for getting in and out of the bed.
The bathroom sink is also pretty small, but typical for European bathrooms. There's lots of storage under the sink. It's located on the first floor so you do have to carry your luggage one fight of stairs. The kitchen in nice, large refrigerator.
The checking process was not the best. Although the instructions were super easy to follow, it was not ideal as a single person to have to go with your luggage to go to another street to get a lock attached to a random pipe and do the same at checkout.
I had a nice stay, I enjoyed my time in Paris and in this apartment.
Patricia C.
Séjour de 6 nuits en septembre 2024
Avis vérifié
10/10 – Excellent
Bernard D.
5 nov. 2019
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Bien situé pour visiter Paris
Appartement bien équipé et lit confortable.
Quartier animé, typique. Le bouillon Julien pas loin.
Bernard D.
Séjour de 4 nuits en octobre 2019
VrboOwner a répondu le 3 avr. 2020
Bonjour Bernard,
Merci pour votre revue.
Content de savoir que vous avez trouvé l'appartement bien équipé, bien situé et confortable.
En espérant vous accueillir de nouveau à Paris.
Cordialement,
Jean
Avis vérifié
4/10 – Médiocre
Patrícia G.
6 mai 2020
Points forts : Emplacement
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
Aluguei esse, tive que ficar em outro
O proprietário entrou em contato pra falar que este apto estaria com barulho/reforma é tivemos q ir pra outro. Era um apto bem antigo, perfil totalmente diferente desse, mas era OK. O que nos incomodou: soubemos disso depois de pagar a hospedagem e o proprietário fala com vc fora da plataforma. Ele migra para o email e exige assinatura de contrato, depois que mudou o apê, novo contrato, toda uma burocracia. Preferia que nosso contato fosse dentro da plataforma. E nossa máquina de lavar roupa estava quebrada e assim ficou. Ninguém fez nada depois q avisamos
Patrícia G.
Séjour de 7 nuits en octobre 2019
VrboOwner a répondu le 12 mai 2020
Hi Patricia,
Thanks for your mail. We are happy you enjoyed your stay. We always appreciate comments.
Let us explain how we handle issues when an unexpected problem like “works in the building” happens.
The owner informed us that some works were planned in the building (not in the apt). The planning of works was done after your initial booking. Your stay was planned 2 weeks later.
It was unexpected. The works would probably be noisy.
Therefore, we immediately proposed an upgrade with no extra charge in a different apt. This apt was not being advertised on the site (not all the apt we manage are). We had to sign a new lease agreement. We understand it was a little extra paperwork. Unfortunately we have to follow the French law.
We hope benefiting from a nice and calm apt during your stay was worth signing a new contract. We believe we were proactive and managed to find a good solution to this unexpected problem. We are doing our best so that our guess enjoy their stays.
Sincerely,
Jean
À propos de l’hôte
Hôte : Property Manager/Owner
Langue(s) :
Anglais, Français
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