Penthouse - Lit king - Grand jacuzzi - Piscine privée - 1. 5 salles de bains
Gérant immobilier / professionnel
- anglais, espagnol
Salle(s) de bain
Caractéristiques de sécurité
Salle à manger
Piscine / Spa
Arrivée: 15 h 00
Départ: 11 h 00
Fêtes et événements autorisés
Intima Rules and Regulations Apply
NO smoking inside condo
Animaux de compagnie interdits
Enfants non admis
Âge minimal du locataire principal :18
Taux d’occupation maximal :2
NO smoking is permitted inside the apartment, any violation results in $100 USD fine per occurrence, repeated violations can be evicted.
Any extra guests that are not included in the original reservation will have a cost of $20 per day per person. All guests must wear bracelets.
Payment of a $170 USD refundable damage deposit before arrival at property. We will provide payment instructions, refunded in 48 hours of checkou
Un remboursement de 14 % est offert si la demande d’annulation est effectuée au moins 100 jours avant la date d’arrivée. Un remboursement de 7 % est offert si la demande d’annulation est effectuée au moins 50 jours avant la date d’arrivée.
once checked in was great
flight was delayed so I got in just after 7 and missed the manager...front desk is of no help if you went through VRBO.. finally got an email with code for lock box and got in. place was beautiful, all you could ask for only about 17 people there that week so you got to know everyone. Clothing optional was prefect for the weather ..want to go back again
AMAZING, SPACIOUS AND CLEAN APARTMENT
Loved the apartment, we had a very nice relaxing time there. You will definitely need a bike or car to enjoy the beaches, taxi's are very overpriced. Hiram was amazing and so helpful.
Horrible experience !!!
Upon our late arrival, due to our 6 hours flight delay, we were informed by the contact person, over the phone, that our unit is scheduled for a patio doors replacement (entire wall) for the following morning, i advised the property manager not to send anyone since we do not wish to be disturbed with any type of work during our stay, he told us he will speak to us on Monday. The following Monday afternoon around 2pm, we were shocked to see strangers working in our living room, the patio doors has been removed, debris over the entire living room, our personal stuff moved, the smell of chemicals/solvents in the entire unit, our vacation rental became a construction zone, we were invaded by strangers.
I immediatly called the property manager telling him he had no right to send those workers, he's reply: "you agreed the work can be done on Monday, and those are the orders he received from the property owner". and if I have a problem,I should call the owner (in Germany).
He told us that he can switch us to another unit, I asked him why wouldn't he give us the other unit in the first place? his reply was: " I waited for you and when I saw you are not arriving, I left".
I asked him, why would he rent us a vacation unit knowing weeks in advance of the schadualed work? his reply was: " it must be completed by the end of the month".
When trying to communicate with him he was extremely rude, calling me a liar, and told us he doesn't have the time, to speak with us.
We had to pack all of our suitcases, all of our groceries from the fridge, we asked for help to take it to the alternative unit, while he was chatting by the pool with the bartender, it was 105 Fernheit that day, I am 58 years old, and my wife 54. Not in best of health, I wasn't feeling well, and my wife was in tears.
The new unit, had a poorly working A/C later I climbed to look at it, it was completely plugged with dirt. I called the manager, showed him the problem, he told me it is cleaned every 2 months " I told him since we are in an unpaved dirt road, and next to a construction project, it should be serviced more frequently. When taking a shower, the shower didn't drain properly, it was ponding water, it took about 15-20 minutes for the water to drain, very poor water pressure in the shower head. window handle next to the toilet, broken, we couldn't operate it, part of the curtains in the living room were torn.
The patio doors replacement project took them 3 days to complete !.
Paradise in Tulum City center
My boyfriend and I stayed at the property for 6 days and it was the best part of our trip to Tulum. The apartment is clean, spacious and modern. The private plunge pool on the roof was amazing. We had daily cleaning service included in the rental price which we didn't even know about.
The resort itself is beautiful. It has a large salt water pool and pool beds are in the pool. Swim up bar was amazing as well. It's clothing optional resort and we did see some naked guests but they are just tanning by the pool and reading books. It is not disturbing in anyway. It was seriously my best rental property experience. I am definitely coming back to the same property for my next trip to Tulum.
Great home base for a sexy honeymoon trip
The property is beautiful, the condo is spacious and beautiful in a very appropriate sparse beach style. AC worked great, the private hot tub and private plunge pool just can’t be beat. Hiram, the host contact was very helpful and it was great having the option of using the restaurant or bar on property if we didn’t want to go out or cook in the condo. Felt very safe and loved having so much freedom to do as we pleased. Everyone we met was very nice. We are already planning our next trip back.
Thanks for staying with us!
A Tulum Treat Above the Treetops
A really spacious and stylish place in a unique, friendly and relaxing compound. Everything about our stay there was pleasant, the apartment, the people, the staff, everything exceeded our expectations. The place is kept immaculately clean, maintenance tended to the hot tub on our balcony and plunge pool on the roof impressively frequently, and it the whole apartment is stylishly appointed and sufficiently equipped with all the basics... even has ingenuous system of pumping water out of 5 gallon spring water bottles to feed the refrigerator line, supplying it to the ice maker as well as to the door for drinking. We met a lot of really friendly, interesting people, some guests like us, others longer staying residents, all were really great. This was a short, exploratory stay, but we will definitely be back!
Would note, to first time visitors, Google Maps did locate this slightly wrong, initially directing us to the block beyond, resulting in us coming in from a back entrance that was pretty uneven and hard to spot, took us a day to realize there was a smoother, proper front entrance drive on the block preceding (though it also is unpaved) And like much of Tulum, there is a lot of building going on, though no such activity disturbed our peace, do expect that should we return in say a year, the surrounding area will already be quite different.