I had no idea what to expect other than I knew this resort was going to be very big. I was so relieved to be able to pull our car right up to our room with only one small flight of stairs. Everything about the space was perfect, Iâd go as far as saying it was better than the photos. The only thing Iâd caution is because the location is so close to the parks, getting home for the day would take well over an hour to travel 2/3 miles.
The resort was huge and very nice. The rooms were very big and clean. The location was fantastic. Close to all of the parks. Communication was excellent. I would definitely book here again.
Check in was easy, plenty of parking, the villa we were assigned to was super clean and nicely updated. The drive to our Disney park took 12 minutes. So convenient! Only downside was that we had to leave. This is the kind of place that makes you want to stay a while.
Me my wife and kids enjoyed ourselves the atmosphere was breathe taking. The short drive to animal kingdom was convenient. The unit was spacious, clean, and very comfortable. Thanks Jake!âșïž
The resort is great with a lot of amenities including pools, mini-golf, swan boats, bicycle rentals, and the water park ($20pp)! The resort is very family-friendly with a lot of kids. Our unit was ground level which made it easy for our dog to go in and out. We loved the screened porch on the back. The only complaint we have is that you had to pay for wifi.
My family and I are happy that we chose this place to stay.
We would have liked to stay much more days, but the 2 days we were enjoyed and all the services very well. Excellent cleanliness, very attentive and courteous employees.
the place is central just 13 minutes from magic kingdom.
we would choose again.
We stayed in 5145A, overlooking the pool. The room was spotless amd had the largest jacuzzi tub I've ever seen in a room. Beds and pillows were comfortable. Kitchen with all the basics. Loved sitting out on the large, screened balcony having coffee and reading a book. Lots of activities to do as well. Highly recommended and will be returning.
We had an amazing time! Weâve come to Westgate many times over the years and there is still no disappointment. I was so pleasantly surprised by the updates to the condo we stayed in. Unfortunately the weather was quite cool, but we still enjoyed one of the heated pools available to us. Jake was so very responsive and helpful throughout the process.
Will definitely be back!
Very nice place to stay. Lots of pools for the kids to use. Restaurants, Starbucks, parks, horse shoes. Room was very nice and clean. Housekeeping was very prompt when we needed towels. Only downfall for us, was the multiple calls we got from the resort trying to convince us do a timeshare tour. We had already paid for our room , yet they still called 1-2x per day with all different kinds of offers. We were just trying to enjoy your vacation and not waste any of our time.
The accommodations were spacious and nice for our family. The water park, pools, resort events kept the kids (5,7) entertained, they had a blast. Overall it was a enjoyable experience. The only major issue was having our room located with a basketball court right behind our room. 2 out of 5 nights kids were playing basketball at 2:00am- almost 3am. Check the map and avoid rooms near possible sleep disruptions.
Everything was accurate about the description of the location. I only recommend that the listing indicates it's on the second floor with no elevator. It was a little tricky with a toddler and expectant mother going up and down the stairs.
Due to a hurricane our arrival was delayed and we were unable to check in until 1:30am on our day of departure. Had we been in Orlando on the 10th as scheduled I am sure we would have found more to enjoy at the property besides 5 hours of sleepâŠ
Points faibles : Communication, exactitude de lâannonce
Waterslides are an EXTRA 25/person/day!
Place was nice. I don't have complaints about the actual unit I had. I thought (based on the labeled pictures of the 'pool' that had many waterslides, and the listing mentioning that the amenities included the 'pool') that it was a cool place with waterslides. I found out at checkin that they were was an extra 25/day/person. 100/day for a family of 4. This is why I picked this place. I could have gotten 100 cheaper per night at another location. I picked this for the waterslides, etc. I messaged the host on the 1st day -- unresponsive. I messaged verbo on the 1st day -- unresponsive. I'm currently fighting with them. Please beware that the waterpark is NOT included. The actual suite was nice. There wasn't much complementary stuff like cooking oil, salt or sugar....so be prepared to get most items you need from the store.
Unfortunately, this was not a good stay. There was sewage coming out of the shower probably about a half a foot or more sewage was also coming out of the sinks. We did not have any bedding besides sheets I let Jake know multiple times what was going on and never heard back from him. I also contacted the property management at the condo multiple times throughout the night. I noticed they moved the people next to us in the middle of the night probably were having the same sewage issue. Iâm not happy about this situation and I am usually super easy-going. Very frustrated that I never heard back from Jake. When I let VRBO know, they reached out to him and never heard back either. The property itself is very nice if it did not have the major sewage issue which may be fixed now The communication with Jake was super poor. I never asked to take for a refund. I just told him I wanted him to know about the issue so that it could be remedied for future customers since he never responded to me. I would definitely like a refund now.
Let me first say that for the price, this was good. Jake was also very responsive and proactive in providing good customer care. The unit however smelled musty and mildewed and both toilets were broken. One ran and ran and the other wouldnât flush. Not a big deal in the scheme of things and Jake wasnât in control of what unit one gets so we just have been unlucky. Great place for the parks and everything else, just not high class