It was a great place to stay at. Right across the road from the beach with a beautiful view from the balcony and had plenty of room for all 10 of us. Plenty of towels and rags for you to use and has a kitchen full of anything you could need you just have to get food. And there is a pool and a grill just behind the condo.
Thank you so much for your wonderful review! Weâre delighted to hear that the property was a great fit for your group and that you enjoyed the spacious layout, beautiful balcony view, and convenient beach access.
Itâs great to know the kitchen was well equipped for your needs and that the extra amenities like the pool and grill added to your stay. Weâre also glad the towels and supplies helped make everything more comfortable for your group.
We truly appreciate you choosing to stay with us and sharing your experience. Weâd be happy to host you again anytime for another beach getaway!
Thank you for your review! Weâre thrilled the unit was a great fit for your family and that you enjoyed the fantastic location near the beach and Little Lagoon. Weâd be happy to host you again anytime!
Thank you for your review. We are thrilled to hear you enjoyed your stay! Please keep us in mind when booking your next vacation to our beautiful beaches!
We are so happy that you enjoyed your stay, and look forward to seeing you again! Thank you! We have excellent winter rates, and the weather is lovely this time of year, as well
The condo was very nice great views from front (beach) and back (lagoon) the pier is very nice! It was great to have elevator! The pool was never too busy and the beach is right across from the condo!
This was pur 2nd stay and the lagoon run 308. Great location and access to the beach. Very clean and spacious. Lots of things to do including the pool, Nice dock and swings in the lagoon area in the back area. Very friendly and helpful office staff at check in. Thanks for helping make ot a great vacation!
Thank you so much for your wonderful review! Weâre thrilled to hear that you loved your stay at Lagoon Run 308 for the second time.
Itâs fantastic that you enjoyed the prime location, beach access, and the spacious, clean environment of our property. Weâre glad to know you found plenty of activities to enjoy, from the pool to the lagoon area with its dock and swings.
Our office staff always strives to provide friendly and helpful service, and itâs great to hear they contributed to making your vacation special.
Thank you for choosing to stay with us again, and we look forward to welcoming you back for your next great vacation!
We were here for our childs Softball tournament and had a great time with family and friends. Lots of room in the condo. Thank god there was an elevator for the 3rd floor. The cleanliness definitely needs to be better, but the property owner was very helpful in taking care of any issues there were.
Overall we had a great time on our trip! The location is just outside of the heavy traffic which provided a perfect non-crowded beach area! This was the first time we didnât stay in the heavy traffic and loved it, will do it again for our next trip.
Only negatives I have is the cleanliness. They could do a better job at dusting ledges and cleaning under furniture. Heads up: washer and dryer are tiny but was still better than nothing.
Meagan- we are so glad that you had a great time on your trip! Thank you so much for letting us know about the cleanliness issues. We have passed this along to our head of housekeeping and maintenance and he has addressed these issues with the cleaners. We look forward to seeing you next time!
it was very nice. location was away from all the shops/resturants which i thought was perfect. property was close enough to the beach to hear the waves at night. it rained one night and it was so peaceful. the sky was so dark which to us was creepy but cool. ive never seen it that dark.
here in texas. Overall, it was a place my family and i loved.
Hello Cinthia,
Thank you for your 5 star review. We are so glad you and your family had a new experience. The clouds down here get moody! It can be quite the sight. We would love to have you stay with us again!
Great view of the beach, excellent beach access, very comfortable beds, great sleeping loft for teens and children, nice living room, nice dishes and glassware, serious shortage of spoons (not even enough for all 8 of us to have a spoon to eat cereal for breakfast!), there was a hole in the wall, and it was not very clean.
Hello Tammie,
Thank you for your review and feedback. We will get more spoons in the unit. We apologize, this was an issue. We would have loved to be able to take spoons out during your stay. The hole in the wall has now been patched. We would love more feedback about the cleanliness. So we can coach our cleaners and inspectors.
We appreciate you taking the time to leave this review. We hope to have you stay with us in the future.
The good things: location, safety, easy to social distance during covid at the beach because we werenât on the high rise end, and all the staff at the rental agency (especially maintenance) was nice!! The bad things: stained carpet, stains on couch, threadbare chair in den, outdated in general and porch swing on floor outside. Our family enjoys the beach regardless but this particular unit was not up to my standards.
Hi,
I am so glad to hear the staff treated you well! We do our best to accomodate our guest in any way! This unit is extremely popular due to the location and views. I am sorry to hear about your experience with the inside of the unit. I will look into and make sure these issues get addressed immediately. I am glad that you enjoyed your stay and we hope to see you again!
Been coming to Gulf Shores and Orange Beach area for the past 4 years during Dec, Jan and Feb. Never had dirty bedding before (mattress cover, dust ruffle, pillows, kitchen linens, rugs, and spreads and shams.. First 5 days elevator did not work. Property management did ok a new electric range, toaster, new mattress cover and pillows.
We appreciate you taking the time to write a review. We apologize that the issues/concerns were not taken care of prior to your arrival. We have done a deep clean and have addressed all issues. However, the elevator is an issue the association of the property will handle. Unfortunately, that part is out of our control.
A few days before our arrival we were notified that there was construction at our booked condo and it was no longer available.
Poole and Associates offer another location in Orange Beach and due to short timing, we took the offer. While we were told the property was an upgrade but we couldhave for the same prive, there were some adjustments we had to make to our plans. It was in organge beach vs Gulf Shores. One of the highlights noted in the phone call, the lazy river, was closed due to construction. Upon departure I noted this to Poole and Associates and they were not aware that the lazy river and one pool were not accessible. Overall, we were pleased with our visit and thankful that due to our first choice being cancelled, they were able to make another offer to us. For that, we were grateful. Poole and Associates were also very flexible in making some changes to our check in dates.
Hello Lisa,
Thank you, for your review and feedback. We are so glad we were able to move you to a new location. We apologize for not knowing about the lazy river. We would have notified you immediately, about this issue. We appreciate, you being so great to work with. Check out our fall rates, for your next stay!
We found bed bugs in the master bedroom our first night. After calling management, pest control was sent out and bed bugs were found in all the beds. The management company was very quick and responsive and found us another place to stay with no additional cost. However, we lost a day of our vacation performing bed bug protocol which included packing all of our clothing, pillows, and the kids' stuffed animals in black garbage bags and allowing them to sit in direct sunlight for a couple of hours, and washing everything we could on hot water. In addition, construction was being done on the complex and windows were being replaced in our unit, so workers were coming in and out of the unit as well as there being constant construction noise beginning at 7am. Needless to say, we will not be returning to Lagoon Run 308.
Hello Kay,
We apologize that you had this experience during your vacation. A professional bed bug company, has made sure this is no longer an issue. We hate that you missed a day of vacationing. We tried making it right, by refunding the lost day and upgrading you to a Gulf front property. We do hope you will stay with us again.
This location was the best! If thatâs all you care about is being close to the beach, this is just across a street with private access, you will absolutely love this place. If you care more about space and gross carpet, the kitchen is super tiny. Two people canât cook at once or even open the frigid while in there cooking. The biggest problem I had was my comforters had stains and so diid some of the white towels. Those should not be put into use. There was a shower hook missing in the master bathroom which made water go all over the floor if it was sitting just right in the tub. That should be an easy fix by the cleaning crew to add a shower hook to prevent this.My biggest complaint was the loft. The carpet was dirty and disgusting. They need to invest in adding tile up there. Also, it got very hot up there so the AC had to be in 60 downstairs for the kids to have any relief. While we froze to death downstairs. I would not choose this place again. Iâd prefer to spend a few hundred more for a bigger kitchen and to have zero carpet anywhere.
Thank you for your detailed feedback. Weâre glad you enjoyed the location and private beach access. We sincerely apologize for the issues you encountered with the linens, loft carpet, master shower, and kitchen space. Your comments are very helpful, and weâll be addressing these items with our cleaning and maintenance teams to improve future guestsâ experiences. We appreciate your honesty and hope to provide a better experience moving forward.
When we vacation at the beach, we're all about proximity to the shore. This condo was a very short walk to the sand...I had worried about crossing the street to get there but there was very little traffic. The beach in this area was not crowded and we just loved it. We could also see the Gulf and hear the waves from the porch which was lovely. We also enjoyed the pool that was close by and the dock over the lagoon. The layout worked out well for us: couples in the downstairs bedrooms and kids up in the loft. This west beach area was the perfect location for us and we hope to stay at Lagoon Run again!
Future renters: Because this is owned by a company and not individual owners, there is not the usual closet full of beach supplies, umbrellas/canopy, etc. We were glad we asked and also took note of the suggestion to bring our own beach towels, paper supplies, etc. Our friends brought a large pot to make our annual spaghetti and meatballs meal, but otherwise, the kitchen was well-equipped. We wish we would have brought baggies and aluminum foil. Some of the furnishings were well worn and the carpeting on the stairs and in the loft showed this place has been the home for many happy vacationing families, but it was clean. There was construction going on during our stay, but the workers were friendly, and when they noticed us having morning coffee on the porch and found out the kids were asleep upstairs, moved to work near another unit.
Hello Brooke,
We truly appreciate you leaving such an informative review. We are so glad you enjoyed the location and would love to have you visit us again.
This was a great family get away! From the initial rental process to check out, everything was amazing. It was a great time, with a great view and a great place to stay!
Cute place across the street from the beach. Not 5 stars but definitely 4 stars just because it needs a little updating and blinds in the living room. Would definitely stay again though.