½ Block to Waikiki Beach❖Lanai view Diamond Head & Zoo WAIKIKI GRAND HOTEL® 411

We’re sorry this guest did not enjoy their stay, but their comments misrepresent the property. The location and proximity to nearby restaurants and nightlife are clearly stated in the listing, and guests consistently note that the building’s vibrant surroundings are part of what makes Waikīkī such an energetic destination. The unit is located two floors above a restaurant and bar, not “immediately above” it. While occasional noise can occur in this lively area, most guests find it manageable and appreciate the convenience of being steps from the beach, park, and dining. The apartment is regularly inspected — all outlets are functional and the air conditioning operates properly, as confirmed before and after this stay. It appears this guest chose to check out early for personal preference rather than any failure of the property itself. We encourage future guests to read other reviews for an accurate and balanced view of the apartment and its setting within Waikīkī’s active neighborhood.

there is also free street parking a 5 minute from the property

We appreciate your feedback, though several of your statements are inaccurate and misleading. The listing photos and description are completely accurate, showing the exact apartment, view, and layout. The view is clearly described as overlooking Kapiolani Park and Diamond Head, which matches what guests see from the lanai — not an oceanfront view. The property does have water on site, as it’s a fully plumbed residential building; it’s unclear what you meant by that comment. The kitchenette includes a microwave, mini-fridge, toaster, coffee maker, and dishes, exactly as shown and stated in the listing. As for noise, the bar is located two floors below, not “two doors down.” Noise levels can vary depending on the time and day, and we always note in advance that this is a vibrant area near popular nightlife venues. We encourage future guests to read other reviews for a true and accurate picture of the property, its location, and the experience offered.

— I’m sorry to hear that you did not share the 5-star experience that our guests who have stayed before and after you have, although I understand that no two experiences are alike and expectations vary. It is important to us that our units are clean and presentable for our guests, and the feedback you provided has helped our team to address these issues. Although the photos provided in the listing of this vacation property are accurate in reflecting the space and the furnishings in it, we would have been responsive to the issues you were experiencing, to ensure your stay was comfortable, if not pleasurable. Rest assured, your feedback back is welcomed and your concerns have been addressed and remedied, for the benefit of future guests.