South-Facing Golf Course Home with Pool, Spa Mountain Views – Near Tennis Garden

Thank you so much for your wonderful comments. Enjoyed having you stay with us this year. Get in touch with me as soon as the dates for Coachella are announced..."The Sweet Spot" books quickly and I would love to have you back. Adi

First let me just say that Coachella Music Festival weekends brings a lot of unruly guests to the area. For this reason the Cities have mandated all of us property manages to make sure the rules are not being violated. As you know, you agreed to accept the city mandated rules prior to being allowed to book the property and so did all of our other renters that stayed in all of our other properties for the festivals. It is true that you were a wonderful guest until you decided to misunderstand everything. When you made me aware of your feelings, I tried to explain to you what had occurred but you kept interrupting our conversation by yelling "I am an adult". In order for the city not to hand out 2500.00 fines to our guests, we need to check to see if they are over occupying the properties or if they are playing load music outside. I manage 11 homes on the golf course that you were staying at and I came by just to say hello and to see if all was well with you. You said you loved the place and everything was great. I saw that you had 2 additional people and mentioned that the city had beefed up neighborhood patrols just to give you a heads up, not to be accusatory. You mentioned that the additional friends were guests and I said that that was fine, asked you to let me know if you needed anything and that was the end of it...I thought. I received a complaint about the guests next door to you from a homeowner across the fairway. They said that the music was too load and that they would call the city if I didn't speak with the guests. I went to the guest and told them that the homeowner across the fairway was complaining about the music and they turned it down immediately. I never said that you were the one complaining and the guests next to you were trying to be nice by apologizing to you and others for their disturbance. Next thing I know, you are accusing me of lying to the quest by telling them that you were the one that complained about them. I was not able to relay anything to you by phone because you were very threatening and unwilling to listen. The reviews on all my homes speak to my commitment to my guests. I have never had an "adult" threaten to give me a bad review over a situation that they have misunderstood and don't care to hear an explanation for. Funny how this all came about after we sent you a bill for your share of the utilities as per your rental agreement which you still have not paid.

Hi Linda, Thank you for taking the time to review the property. I am so sorry that you thought the AC was too loud. You are the first guest that has mentioned this issue in all the years the property has ben a rental. I only wish that you had contacted us so that we could address the AC for you rather than you having to live with it for over a month. We always address any issues our guests report immediately so that they have a good experience in all our properties. The guests occupying the property now state that there is nothing wrong with the AC but you can be sure we will investigate any issues when they check out. You were a wonderful guest and we would love to have you back again at The Sweet Spot. Adi