Postitive
* Owner allowed us an early check-in, which we appreciated!
* Close to the beach
* Restaurants nearby
* Kitchen utensils plenty
Negative
* Concierge arrived 1h30m too late for check-in. The owner allowed us a check-in at 13:30, we had to contact the concierge a half hour before arrival, so we contacted her a 1pm. She didn't show up till 3 pm and was difficult to reach. We called her a few times and all she said was she was on her way. Apparantly there was some mix-up with another family that didn't show up in time I guess...
* Upon arriving in the apartment, we didn't get any information, nog about the apartment, nog about the town nor region.
* We paid the concierge a fee for wifi, a caution and an extra cleaning caution and then she left.
* The appartement was not very clean, I vacuumed the place cause there was visibly dirt on the floor. The caution for cleaning means that the person who rents the apartment has to clean the place before leaving, then you the caution back. This system obviously doen't work well, especially with corona! Nothing is sanitized. I would suggest having a professional clean the place and I wouldn't mind paying a fee for it.
* There was a problem with the livebox and we didn't have wifi, although we paid extra for it. The concierge couldn't help is. The owner tried to help and gave us a wifi code of the port after three days. We did't have connection in the apartment though, only outside around the port...
*Upon leaving the concierge, who arrived on time this time, checked the apartment, said everything was fine, gave us back our caution and told us goodbye. We asked for the extra cleaning caution and wifi reimbursement and she said "I don't have the cleaning caution and wifi isn't up to me". She told us to write down our bank account number and we would get the cleaning caution and wifi fee back later. It all sounded shady, we paid everything to her in cash upon arrival, I don't know what she did with our money... We told her we wanted the caution fee back in cash before we left... she then told us out and to wait by our car outside, after 20 minutes she came back and reimbursed our caution in cash. We never received our wifi fee back...
The experience left us feeling disappointed. The owner was friendly on the phone, but since he's not there, you have to arrange everything with the concierge, who is not available and not trustworthy.
Cleaning and sanitizing should be done by a pro, not coronaproof now!