High Country Escape with Views

Thats great to hear. Please come back and see us again!

Thanks for sharing! We are thrilled to hear that you had a great stay and its our hope to see you again soon.

Thank you so much for sharing. We are delighted to hear that you had a great stay and that the home met your needs. Its our fondest hope that you will visit us again sooner rather than later.

Thank you so much for sharing! Our greatest reward is hearing from our guest that they had a great time and enjoyed the home. Take care and we hope you will revisit again soon.

Thank you so much for sharing! We are thrilled whenever a guest has a great time and enjoys the home.

Thank you for your feedback. We’re sorry to hear that your stay did not meet expectations regarding cleanliness, as we take this very seriously. We host thousands of guests each year and strive to maintain high standards across all of our properties. After reviewing your reservation, we did not see any communication about these concerns during or after your stay. We wish you had reached out, as our team is always available to address issues and find a solution while guests are in-house.

Thank you for taking the time to share. Our staff was delighted to hear you enjoyed the home and your expectations were met. Its our fondest hope that you will visit us again in the very near future.

Thank you so much for sharing. It was a delight having you as our guest and we hope for a revisit soon!

We are so grateful to you for sharing! We can not wait to welcome you again to our home.

Thank you so much for sharing and its our hope that you will visit us again in the near future.

Thank you so much for sharing! We are delighted that you enjoyed the home and we hope that you will visit us again in the very ear future.

Alana, thank you so much for sharing. Our apologies for anything that may have detracted from your experience. Upon seeing your comments a complete deep clean was initiated by our Executive Housekeeper. Its our fondest hope that you will schedule a return visit and see the difference.

We do apologize for the water heater issues. You will be happy to hear that any issues with the appliance were corrected and we would love to have you visit again.

Thanks Richard for your business. Our deepest appreciation for taking a moment share what you feel that your experience and the home were lacking. Please know good feedback is an important tool in our on going effort to deliver the absolute best in vacation rental. Your points have been shared with our Home Owner Service Team so as to be shared with the home owners and acted upon. Its our fondest hope that you will revisit us here in the "High Country" . Your check in experience was discussed in depth and what steps we can take to ensure this was an isolated incident. Its our fondest hope that you will come back at some point a see what lessons and improvements were in- acted as a result of your review.

Hi Trish, We were so disappointed that the hot tub malfunctioned on your arrival. Every effort made to get that unit back and running as quickly into your stay as possible. You are correct it is a wonderful property with FANTASTIC views. As is the case in most homes here in the high country its the drive that takes you to the more remote properties, those drives can sometimes not be for the faint of heart. Once you get there though its worth it. Its this reason we strongly emphasize in our email correspondence the necessity of traveling up here in a 4WD and or AWD and or chains. In so far s "extras". We emphasize and stress transparency in the booking and the billing process. We would be more than happy to discuss any questions you may have concerning pricing and fees, let us know and we can call you to discuss at anytime.

Thank you so much for sharing. Its our fondest hope that you will visit us again soon!

Thank you so much for sharing. We are always thrilled to hear from our guest, especially when they have had a great time. Its our hope that we see you again soon!