Chalet rustique

Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!

Galerie de photos de l’hébergement Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!

Une chambre à coucher comprenant un lit, une bibliothèque, un bureau et un mur orné d’une citation.
Une machine à laver compacte à deux portes, dotée d’un panneau de commande, installée dans une pièce en bois.
Une cuisine dotée de plans de travail en granit, d’armoires en bois, d’appareils électroménagers en acier inoxydable et offrant une vue sur l’extérieur.
Un espace repas avec une table en bois, des chaises blanches et un luminaire suspendu.
Une terrasse en bois avec des sièges extérieurs, entourée d’une végétation luxuriante.

Avis

9,4 sur 10, Aimé des clients
Parmi les hébergements les mieux notés par les voyageurs dans cette région.

Points forts

  • Vos amis à quatre pattes
    Créez des séjours mémorables avec vos animaux de compagnie.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
4 chambres2 salles de bain8 personnes

Commodités populaires

  • Baignoire à remous sur place
  • Balcon
  • Barbecue
  • Animaux de compagnie acceptés
  • Climatisation
  • Réfrigérateur

Explorez la région

Afficher sur la carte
Spruce Pine, NC
  • Place, Emerald Village
    ‪14 min en voiture‬
  • Place, Museum of North Carolina Minerals
    ‪16 min en voiture‬
  • Place, Forêt nationale de Pisgah
    ‪18 min en voiture‬

Chambres et lits

4 chambres (8 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 grand lit

Chambre 3

2 lits 1 place

Chambre 4

1 grand lit

2 salles de bain

Salle de bain 1

Savon · Serviettes fournies · Baignoire ou douche · Baignoire · Toilettes · Douche uniquement · Shampoing · Sèche-cheveux

Salle de bain 2

Savon · Serviettes fournies · Baignoire ou douche · Baignoire · Toilettes · Douche uniquement · Shampoing

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Balcon
Jardin
Salle à manger

À propos de cet hébergement

Havre de montagne de fleurs sauvages

Détendez-vous et détendez-vous dans la majestueuse cabine de trois chambres et deux salles de bains située à 10 minutes de la ville de Spruce Pine et à 20 minutes de Burnsville. Cette somptueuse cabine à trois chambres et deux salles de bain est joliment décorée avec des draps et des serviettes raffinées. Après une longue journée, profitez de la randonnée pédestre à la porte et de l’immersion dans le nouveau bain à remous. Il y a de nombreuses activités et restaurants à proximité et Asheville est à 50 minutes en voiture.

Ajoutez des dates pour connaître les prix

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Spruce Pine
  • Cuisine
  • Laveuse
  • Sécheuse
  • Animaux de compagnie acceptés
9.4 sur 10, Exceptionnel, (43 avis)
Secluded mountain cabin w. amazing views on 12 acres 3 miles to Blue Ridge Pkwy!

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Adultes uniquement
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens et chats (maximum 2 au total)
$100 non-refundable pet fee per pet..two pets max.
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 1663064vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Spruce Pine

Cette cabane vous donne rendez-vous à Spruce Pine, plus précisément à la montagne. Envie de découvrir ce que vous réservent les environs ? Dirigez-vous vers les célèbres Emerald Village et Woodys Chair Shop. Plutôt envie de faire les boutiques ? Faites-vous plaisir au détour des tout aussi sympathiques Parkway Flea & Farmers Market et Bakersville Main Street Market.
Afficher plus de chalets rustiques à louer à Spruce PineS’ouvre dans une nouvelle fenêtre
Carte
Spruce Pine, NC

À proximité

  • Emerald Village - 14 min en voiture - 8.2 km
  • Museum of North Carolina Minerals - 16 min en voiture - 10.6 km
  • Forêt nationale de Pisgah - 18 min en voiture - 11.2 km
  • Club de golf et country club de Grassy Creek - 22 min en voiture - 18.6 km
  • Verger et salle de spectacle The Orchard at Altapass - 26 min en voiture - 16.9 km

Transport

  • Aéroport régional d'Asheville (AVL) - 88 min en voiture

Restaurants

  • ‪McDonald's - ‬21 min en voiture
  • ‪Western Sizzlin - ‬21 min en voiture
  • ‪Puerto Nuevo - Fresh Mex & Seafood - ‬19 min en voiture
  • ‪Taco Bell - ‬20 min en voiture
  • ‪Pizza Hut - ‬21 min en voiture

Foire aux questions

Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill! accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens et les chats (limite de 2 par chambre). Certaines restrictions peuvent s’appliquer, veuillez communiquer avec l’hébergement pour obtenir plus de détails.

Combien cela coûte-t-il de séjourner à Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!?

En date du 18 oct. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill! le 7 sept. 2027 commencent à 247 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Combien coûte le stationnement à Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!?

Le départ est à 10 h.

Où se situe Hot Tub+Fire Pit, Mtn Sunsets, Fireplace & Grill!?

Chalet rustique se trouve dans les montagnes, à moins de 15 km des sites suivants : Emerald Village, Salle de concert Young's Mountain Music et Museum of North Carolina Minerals. Les points d'intérêt suivants sont également à moins de 15 km : Forêt nationale de Pisgah et Parkway Flea & Farmers Market.

Avis

9,4

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 26 avis sur 32.
Note de 8 – Bien, d’après 3 avis sur 32.
Note de 6 – Acceptable, d’après 1 avis sur 32.
Note de 4 – Médiocre, d’après 1 avis sur 32.
Note de 2 – Terrible, d’après 1 avis sur 32.

9,4/10

Propreté

10/10

Arrivée

9,4/10

Communication

9,8/10

Emplacement

9,4/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
We were looking for something remote. And this location was very private. The house was clean, well stocked, and lovely. We enjoyed sitting on the deck and watching the sun go down and all the wildlife in the area, the birds in the morning, the deer in the evening, and the owls at night. We also enjoyed exploring the small towns nearby. I would definitely recommend this home with its lovely location.
Séjour de 5 nuits en septembre 2026
VrboOwner a répondu le 22 sept. 2026
Good afternoon! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
My wife and I went here for her Birthday. It was an awesome place. Amazing views. Plenty of room to spread out. We took our 2 dogs they loved it. Very peaceful and private. You can be to town in less than 15 minutes. If you want peace and gorgeous mountain views this is the place. Hot tub was a great addition for sure. Would definitely recommend to anyone looking to go to the mountains and have a nice relaxing time. I will definitely go back in the future.
Séjour de 4 nuits en juin 2026
VrboOwner a répondu le 20 sept. 2026
Hi Michael, Good evening! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Mountain Views

Wonderful place to spend a week
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 15 août 2023
Hi Spencer, Good morning! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful View

Great setting on the mountain, loved the creek and view. Our family loved our time there.
Séjour de 3 nuits en mars 2021
VrboOwner a répondu le 22 juin 2023
Hi Nicole, Good morning! Thank you for the kind words. We're so happy to hear you enjoyed your stay. Please keep us in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Missions trip

Great location. House was clean and communication was excellent! Everything was as advertised.
Séjour de 7 nuits en juillet 2025
VrboOwner a répondu le 24 août 2025
Good evening! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great time

Beautiful property and very clean! Hope to return again soon.
Séjour de 9 nuits en mai 2023
VrboOwner a répondu le 3 juill. 2023
Hi Adriana, We're glad to hear that you enjoyed your stay at Sunset Mountain Lodge! Thanks so much for your kind words about our home. You're welcome back if you ever decide to return to the mountains. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
A hidden gem! Really struggling with leaving a review because of how great our experience was and how popular this place should be. The loft area with all of books was great for our kids. If we find ourselves in the area again, we will definitely stay there.
Séjour de 3 nuits en août 2025
VrboOwner a répondu le 16 oct. 2025
Good evening! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome vacation

Our family stayed at this property over a long weekend! Beautiful views and the house was amazing! We will be back!
Séjour de 3 nuits en septembre 2023
VrboOwner a répondu le 18 oct. 2023
Hi Mykah, We're glad to hear you enjoyed your stay! Thank you for taking the time to write a review for our home. We hope to see you again if you ever return to the mountains. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful and tucked away

A true gem in the woods! Peaceful and beautiful inside and out.
Séjour de 3 nuits en août 2021
VrboOwner a répondu le 22 juin 2023
Hi Sarah, Good afternoon! Thank you for the kind words. We're so happy to hear you enjoyed your stay at this beautiful property. Please keep us and our many properties in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great spot

What a lovely spot to rent, great view, perfect set up, and super clean. Our friend retreat was perfect here. The kitchen had everything we needed and the beds were very comfortable. We all agreed this would be great to rent again, thanks!
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 22 juin 2023
Hi Kat, Good afternoon! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Easy Livin' with a Terrific View!

Comfortable, easy-to-relax-in cabin! Layout was spacious for our group of four. Truly on minutes from Spruce Pine, and a great hub for all the artists we visited. Highly recommend!
Séjour de 4 nuits en novembre 2023
VrboOwner a répondu le 27 nov. 2023
Hi Charles, We're glad to hear you enjoyed your stay at Sunset Mountain Lodge! Thank you for your kind review. We hope you consider Pristine Vacation Rentals and our many mountain homes if you ever return to the area. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Christmas in the Mountains

Perfect place to getaway. Private, great view, hot tub, plenty of space inside. This is a great place to spend family time...they even allowed our dogs to come which saved us a ton in boarding fees. Absolutely worth it to check this place out.
Séjour de 4 nuits en décembre 2020
VrboOwner a répondu le 22 juin 2023
Hi Julie, Good evening! Thank you for taking the time to review this lovely cabin. Thank you so much for the kind words. We're glad to hear you and your family enjoyed your stay. Please keep us in mind for any of your future stays to the area.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing secluded getaway!!!

Everything was great--clean, secluded location, hot tub, mountain vistas from the back deck, quick communications and replies from property manager. Definitely a great place to get away and reduce your connectivity a bit.
Séjour de 3 nuits en septembre 2021
VrboOwner a répondu le 22 juin 2023
Hi James, Good morning! Thank you so much for the kind words. We're so happy to hear you enjoyed your stay at this beautiful property. Please keep us keep and your our many cabins in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great weekend

Had a wonderful weekend. Property is a gem.
Séjour de 3 nuits en avril 2022
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful views

My friends and I had a wonderful time. Plenty of things to do, hiking tubing,shopping, and going out to dinner.
Séjour de 10 nuits en août 2022
VrboOwner a répondu le 22 juin 2023
Hi Barbara, Good morning! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect

Could not ask for a better mountain house. Also extremely clean
Séjour de 5 nuits en juin 2021
VrboOwner a répondu le 22 juin 2023
Hi Randy, Good evening! Thank you for your kind words. We are so glad to hear your enjoyed your stay at this beautiful cabin. Please keep us in mind for any of your future stays to the area.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This property was fantastic! Very secluded and comfortable mountain home. The view was beautiful! Quiet and relaxing which was exactly what we were looking for. Be aware the driveway is tight, only really fits one vehicle. There is another parking area up above if you have a second vehicle. The property manager communicated well and made sure we had everything we needed. We will definitely stay here again.
Séjour de 2 nuits en juin 2025
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Wonderful location for spacious cabin

The. cabin has lovely views in a tranquil and quiet location. Tons of space and a well-supplied kitchen. We enjoyed sitting on the front deck overlooking the mountains or gazing at the night sky. We also enjoyed hiking on the mountain and waterfall hikes along and near the Parkway. We can recommend Suddreth Automotive in Spruce Pine in case you run into car problems during your vacation, as we did.
Séjour de 7 nuits en juillet 2021
VrboOwner a répondu le 22 juin 2023
Hi Lisa, Good morning! Thank you for your kind words. We're glad to hear you enjoyed your stay at this beautiful property. Please keep us in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Loved it!!

We loved our stay! The house was so secluded, peaceful, and quiet. The view from the balcony was breathtaking. The amenities were top notch. Ours kids really enjoyed relaxing in the hot tub after long days of hiking and sight seeing. We also enjoyed all of the board games that were provided. So many things to do within a short driving distance. We will most definitely be returning!
Séjour de 3 nuits en août 2019
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A Great Place To Get Away

This was a great home for my family with two adult daughters and son-in-law to stay along with our dogs. It has the best view of the sunset anyone could ask for. We enjoyed this each evening from the wonderful deck with really nice comfortable furniture. It is nicely decorated with cool artwork, pottery, and other items. We used all of the great amenities! Cooked on the grill, smores at the fire pit, family ate together at the large beautiful table, explored the small stream nearby. Overall, it was a great place that suited our family perfectly.
Séjour de 3 nuits en mai 2024
VrboOwner a répondu le 19 juin 2024
Hi Marie, Good morning! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Pristine Vacation Rentals
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Enjoyed Stay

House is off the grid, which we liked with creak running through. Very Clean with nice hot tub. only 5 miles to town. downstairs had damp odor, which could be solved with a dehumidifier. Since we all stayed in upstairs 2 bedrooms not a problem. Great long range mountain views from kitchen, dining area and living room/deck.
Séjour de 2 nuits en mars 2021
VrboOwner a répondu le 22 juin 2023
Hi Kenneth, Good morning! Thank you for the kind words. We're so happy to hear you enjoyed your stay. Thank you for your feedback. This has been communicated to the homeowner and they are looking into placing a dehumidifier downstairs. Please keep us in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Mountain Hideaway Close to Town

This cabin is tucked away far enough to feel remote and yet within close driving distance to Spruce Pine and Burnsville. One of the bedrooms is an open loft and there is a shared bathroom on the main level. The other bathroom is off of a basement bedroom. Some logistical things to keep in mind for families. Overall, very clean and private. A great home base to explore the area from and to retreat to.
Séjour de 2 nuits en septembre 2023
VrboOwner a répondu le 18 oct. 2023
Hi Damon, We're glad to hear you enjoyed your stay at Sunset Mountain Lodge! Thank you for taking the time to write a review for our home. We hope to see you again if you ever return to the mountains. Best, Pristine Vacation Rentals
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Perfect Getaway

Overall this was a great choice, every year we travel into the mountains to enjoy the fall colors and explore local attractions. After our first day my wife and I agreed that this was the best one yet. The view from the balcony was as good as it gets, the property is isolated enough that you feel far out there without being unreasonably far from places like Crabtree falls, the orchard at Alta Pass and Mt. Mitchell to name a few. The last quarter mile or so of road leading up to it is fairly adventurous but any typical car can make it (weather permitting). The house was very clean, well stocked and cozy. Can't go wrong with this one.
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 22 juin 2023
Hi Kurt, Good evening! We're happy to hear you all enjoyed your stay. Thank you so much for the kind words. Please keep us and our many luxury vacation rentals in mind for any of your future stays to the area. Best, Danielle Miller
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

painted skies touching mountains during peak fall color

Loved the remote location at the end of a one lane road that required a turn around area. It's critical you drive a vehicle with good ground clearance to access this perfect mountain lodge, low body car owners will not be happy with the final 1/3 mile drive. That being said, I'm just 24 hours home from our visit and already missing the mountain views - morning fog filled valleys giving way to purple & blue sky topped with pink/red/orange/golden yellow. And the reverse in the evenings with stars added. Lodge had all we needed except food/drink, our personal belongings and wood for the fire pit. Enjoyed the hot tub after long hikes, deck for views/grilling and kitchen for many cooked meals. We chose well with this well accommodated property!
Séjour de 4 nuits en octobre 2023
VrboOwner a répondu le 13 nov. 2023
Hi Kathy, We're glad to hear you enjoyed your stay at Sunset Mountain Lodge! Thank you for taking the time to write a review for our home. We hope you consider Pristine Vacation Rentals if you ever return to the mountains. Best, Pristine Vacation Rentals
Avis vérifié

2/10 – Terrible

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Dirty and dysfunctional

The following issues occurred at our ~1k rental: - The house was damp and sticky and the basement was uninhabitable because of the musty, dank, wet smell. We did locate the dehumidifier in the basement but it was completely filthy and covered in mold. (Based on reviews, prior guests had complained about this so Pristine Vacation Rentals clearly knew and hadn't addressed it.) - The floor was *dirty* - Some of the “clean” cups and plates in the cupboard had crusted food and drink stuck to them - Black curly hair was on the mattress when we stripped the sheets in the morning - The fireplace didn't work - The TV didn't work - One of the kitchen stools was broken - A chaise was broken and buckled when you sat on it because a wheel was completely detached and had been propped back up. When this was relayed to Pristine Vacation Rentals they asked us why we didn't let them know so they could clean.. we were there for one full day, we kept discovering issues gradually, and we were also exhausted from grieving the loss of a loved one which is why we went to the mountains in the first place. Were they going to spend the entire day we were there cleaning the house that was already supposed to be "pristine"? We conveyed this and never heard back. So disappointed.
Séjour de 2 nuits en septembre 2022
VrboOwner a répondu le 22 juin 2023
Hi Emily, Good afternoon! We are very sorry to hear that your experience at this beautiful cabin was less than ideal. We are very sorry about this and sincerely apologize. However, as stated in the previous email sent to you. If you would have reached out to us and let us know upon your arrival. I would have been happy to come out and assess the situation and I could have sent housekeeping back out or moved you to another comparable property. If you did not want housekeeping to come out that would have been fine as well. But at least if I would have been able to assess the situation or had pictures of how things were then I could have offered a refund towards some of your stay. Once again, I apologize for this. But there are procedures that we have to follow. Thats why it’s stated in the welcome message that you receive that if you have any issues upon arrival to please give us a call. We do our very best to make sure that our guest and the condition of our properties are our number one priority and are in pristine condition for your arrival. I’m very sorry that your experience was not as you would have wished it would be and we are greatly sorry for that.

À propos de l’hôte

Hôte : Pristine Vacation Rentals, Melissa Miller, Broker

Image de profil de l’hôte

Langue(s) :

Anglais

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