We have stayed at Mistral condos for the last 4 years. Each condo in previous years have been amazing. Mistral condo #6 was far from amazing. First off, the communication with Benchmark management company was about the worst customer service i've ever dealt with. Now let's get to the problems with the condo. We had ants and roaches crawling everywhere. They were crawling in and out of the vents, up and down the walls, on the furniture, all over the kitchen and in the bathtub. The sliding glass patio door that went out back to the beach was near impossible for my wife and kids to open. The rollers were rusted and broken, we even had a maintenance guy come look at it and said, 'yeah, this needs to be replaced.' He sprayed wd40 on the tracks and left. I'm a 200lb guy and I could open and close it, but I almost broke the handle off a few times due to the weight of the door and the broken rollers. We had exposed wiring coming out of a non functional intercom on the wall. We had black mold growing around the vent in the bathroom, as well as in the washing machine. The ice maker didn't work, the garbage disposal didn't work. They sent maintenance people out again to attempt to fix these, but nothing was fixed and we were told 'I'll let benchmark know these are beyond repair.' In total, we made about 11 calls to benchmark management and each time we were told "I'll make a note of this and send it to our manager." We had rusty nails sticking out of the patio floor.