Tout sur la vue, grand refuge montagne, parfait pour familles & groupes

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Thank you for your feedback! We're so pleased that everything met your expectations and matched what you saw on the VRBO website. We strive to provide an experience that is just as advertised, and it's great to hear that we succeeded. We look forward to hosting you again!

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Thank you for sharing your wonderful experience at our cabin! We're delighted to hear that you had a great time and enjoyed the beautiful view. We strive to provide a comfortable and enjoyable stay for our guests, and we're glad the cabin met your expectations. Having more than enough room for your group is always a plus, and we're glad you found the space accommodating. We understand that the height of the location may have been a concern for you. We apologize if it caused any inconvenience or discomfort during your stay. We appreciate your feedback, as it helps us understand areas where we can improve and enhance the guest experience. Overall, we're thrilled that you really enjoyed your stay. It was our pleasure to host you, and we hope that the positive aspects of your experience outweighed any concerns. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you once again for choosing our cabin, and we hope to have the opportunity to host you again in the future! Warm regards,

Thanks for your review and please come back soon. Not sure why its a 3 star though.

Thanks Amy and please come back.

Thanks so much for your review and please come back. I will check the silverware.

Thanks for your review and please come back. I will check out the mattress.

Thank you for your feedback and for taking the time to share your experience with us! We're delighted to hear that you enjoyed the view and appreciated our responsiveness during your stay. However, we apologize for the issues you encountered with the cleanliness and the condition of the bed sheets. We take these concerns seriously and will ensure that the linens are replaced and that our cleaning standards are reviewed and improved. Your feedback helps us to enhance the guest experience, and we hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for your honest comments!

Thank you for taking the time to provide feedback on your recent stay at our vacation rental. We truly appreciate your input and are delighted to hear that you found the cabin comfortable and well-equipped. We apologize for any inconvenience you experienced with the projector and the jacuzzi tub. We did receive your email about the projector issue, and we're sorry that you did not receive a response promptly. Your feedback is invaluable in helping us improve our communication process. Regarding the jacuzzi tub in the master bedroom and the Projector bulb going out. Sometimes, there can be minor issues that arise, and we appreciate your patience while we arrange for the necessary parts which we had to order. We are committed to providing a pleasant and enjoyable experience for all our guests, and we will take your feedback to heart to make the necessary updates and improvements to enhance the overall quality of our property. Once again, thank you for choosing our cabin for your vacation, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out if you have any further comments or questions. Warm Regards,

Thank you so much we have gotten this fixed because of this review so thank you so much for letting us know

This cabin is very aptly named, with a stunning view of the mountains from the top and main floor decks. The location provides a short drive to either Pigeon Forge or Gatlinburg. It is a quaint cabin with amenties to theoretically sleep 10-12, but realistically 5-7. It was clean with plenty of extra sheets and towels. The furnishings and decor are charming and tasteful. There is no closet space or means to hang clothes. The kitchen table can seat six with the leaf. It is impossible for more than one person to be cooking in the kitchen at a time due to the size of the table. The room with the pool table is too small for a pool table. A foosball table and maybe a dartboard would utilize the space better. The are around the cabin could use some attention (limbs were hanging over the trash bins and were encroaching on parking area). Parking is limited and can become crowded when other cabins are occupied. Overall, we enjoyed our stay.

I apologize for the inconveniences you experienced during your stay at our vacation rental. We take your feedback seriously and have already addressed the cleaning issue with our team. Safety concerns will be addressed promptly, and we'll ensure all amenities are in working order for future guests. We appreciate your feedback about the Christmas decorations and luggage trays and will consider these improvements. We hope you'll give us another chance to provide a better experience in the future. Sincerely,

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Dear, We deeply apologize for the inconvenience you experienced during your stay with us. We understand the frustration and disappointment caused by the unavailability of the originally booked home on the day of your check-in. The safety inspector's decision was unexpected and beyond our control, and we sincerely regret the inconvenience it caused you and your family. We acknowledge that the alternative options provided were not ideal, and we apologize for any inconvenience caused by the limited selection and the difficulties in reviewing them while on the road. We understand that the last-minute changes and the smaller size of the recommended home were not what you had originally planned for. We also apologize for the construction noise that disrupted your stay. While we cannot control external construction activities, we understand the impact it had on your experience. We regret that our office staff's response may have come across as dismissive, as we always strive to address our guests' concerns to the best of our abilities. Your feedback is important to us, and we will use it to improve our processes and communication to prevent similar situations in the future. We genuinely apologize for the disappointment and frustration you encountered, as it was never our intention to let you down. We truly appreciate your understanding and hope that despite these issues, there were moments of enjoyment during your stay in the beautiful home. If you decide to visit again in the future, we would be more than happy to make it up to you and provide a seamless and memorable experience. Once again, we apologize for the inconveniences you faced, and we thank you for sharing your feedback with us. Best regards,

Thank you for your review it sounds like you were mad that there was no water but when you called VRBO you said you had water just no pressure which is why we told you that was not an emergency you never once said there was no water until now. You even said when you called VRBO that there was no pressure you did have water you didn't have pressure. We had a freak weather system move into the area that we haven't had here in 40 years. We had so many people in the area with no power or no water or no heat or all three. I am sorry the communication lines have gotten crossed with your stay I have checked all the call logs and I can't see where you called. Once again I am so sorry this storm affected your vacation.

Thanks so much for your review and please come back.

Thanks for your review and please come back.

Thanks so much for your review and please come back.

Thanks for your review and please come back. I will add more silverware.

Thanks for your review and please come back.

Thanks for the review, Sorry about your issues. They are mountain roads. Looking at the work order you checked in on Friday and did not report any issues till Sat. evening and we came out Sunday morning and took care of all issues. I have not report from cleaners or inspectors about balloons or striped circuits. Do we really deserve 2 stars?

Thanks for your review and please come back

Hey Kelly, Please add more stars I think you ment to. Please come back.

Thanks for your review and please come back. I will check out chairs.