Luxury Price, Budget Experience!!We paid over 18,000 for what was advertised as a luxury VIP vacation home, but the property fell far below that standard.Upon arrival, the grounds were unkempt, equipment and clutter surrounded the entrance, and the security gate was propped open. Inside, we found dirty linens with hair and debris, what appeared to be toenail clippings in one bed, a strong urine odor in a bedroom, mouse droppings in the outdoor tiki area, mold in bathrooms, broken furniture, loose flooring, malfunctioning toilets and sinks, low water pressure, safety hazards, and no toilet paper in six bathrooms.Several advertised amenities were unusable, including two arcade games, outdoor televisions projector, and a gas grill.Most concerning, several guests experienced skin irritation after using the hot tub, and swimsuits and jewelry were damaged. Management relied on chemical readings taken only after the hot tub had been serviced, which did not reflect its condition when the incidents occurred.Management’s own inspection report confirmed that several problems were known before our arrival. Although some requests were addressed and a partial (not equitable) refund was issued, guests paying luxury prices should not have to spend their vacation documenting defects and coordinating repairs.This property may have potential, but it was not delivered as the clean, secure, fully functional luxury experience advertised. I cannot recommend it.