This was a troubling experience. Unfortunately a family member had emergency surgery and I needed a safe place for my father to stay while visiting them in the hospital during recovery. I found this listing and it seemed like a good solution so I booked it for a week at the last minute.On check-in day, I went with my father to ensure he was comfortable. As we got close to the rental, we were surprised to see the residential area suddenly resemble more of a low-end commercial district, with strip malls housing smoke shops and unseemly other businesses and a lot of traffic. Transient-looking characters were suddenly wandering around, with unclear purposes. Right in that mix—literally next to a dirty strip mall, was this rental. There was no way I would be comfortable leaving my elderly father in such an area, which seemed far from safe due to the people, places and fast-moving cars just steps from the rental. I immediately contacted VRBO, telling them that the rental felt too dangerous and ill-equipped for my needs. I was put in touch with the management company that ran the property and asked for a cancellation for all or even a part of my rental. After two days of back and forth, I was told that they would not be able to help me at all and that I was stuck with a close to 1400 bill for a rental that my father didn’t sleep one night in. Bad business people and, in my humble opinion, bad humans.