3 Br Lakefront Cottage on Beautiful Sandy Beach Lake Missaukee

We very much appreciate all of our guests, and it's nice to hear that you enjoyed the home and view. I do need to clear up some things from this review for future guests. Our neighbors are very respectful and kind to our guests. There is absolutely zero cameras or listening devices at the home. The home is not available for parties. Pets are allowed after paying a pet fee and must be managed well. There are 8+ beach chairs (as pictured) in the beach shed for guests to use. The author of this review hosted a loud party late at night with 14+ people, and had no less than three animals without paying a pet fee. The property simply can't hold that many people due to parking and restroom availability. This frustrated our very kind neighbors, and they informed us of the event. Also, our cleaning team charged us double due to cat urine and litter spread around the upstairs loft, while neighbors complained about dog waste outside. This all could have been avoided if any of the 14+ guests had read our one page Welcome Letter & Guidelines (or the listing), which I sent via VRBO and email prior to the stay.

We are so sorry that your stay was filled with so many letdowns. We take this very seriously and have used this to make some changes. 1. Bath cleanliness, more aggressive cleaning for our service along with snaking of the drain which our cleaning service pointed to as root cause. 2. Ants and traps, we have asked Orkin to extend treatment to outside of home, because clearly inside only treatment isn't getting the job done. The traps are all inactive and preventive only, we will remove prior to future stays. 3. Freezer, we went on site recently and checked this. We couldn't find evidence of this, but have asked this to be a special point of cleaning going forward. 4. Beach, we implemented a meticulous beach rototilling and raking program in 2022. It is rare, but during a guest stay, some of the wildlife (ducks in this case) make some Lake beaches their brief home in the mornings. This does require spot cleaning by a guest. Again, it is rare and usually limited to a specific week. I'm looking into legal ways to minimize this. Again, very sorry, and we will continue to use your feedback to improve guest experience going forward.