Wow! Not sure where to begin. Heidi was amazing from the start which was weeks before our vacation. She got back to me within 30 minutes every time I sent her a message. The cabin was perfect for our family of 5 (three adult children) and our dog. It was by far the best part of our vacation. The cabin was extremely clean and had EVERYTHING you could possibly need. Kitchen was stocked, pool table and ping pong were used every evening after dinner, firepit right off the deck was awesome, beds were very comfortable...but the thing that we loved best was the deck! We read 7 books among the 5 of us, drank our coffee (then cocktails), watched the deer and turkeys, and had wonderful family time retelling stories of when the kids were little--many laughs were had. There's not much to do in Berkeley Springs but that was ok with us as we make our own fun no matter where we are. I do recommend spending the day at Cacapon State Park, floating down the Cacapon river, visiting Berkeley Springs for a few hours (have dinner at Angus and Ale), Berkely Springs and Cacapon Mnt breweries, and of course take a trip up to both Prospect Peak and Cacapon Mnt. Overlook! The only thing you don't get at the cabin is a view of the mountains "but" we got our fair share of that during our daily outings. I would rent again from Heidi in a heartbeat! Thanks again Heidi:)