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10/10 – Excellent
Richard C.
30 avr. 2024
Rick from Ohio
This is the second time I rented this unit. It’s always very clean and nice and convenient. There’s a few issues this time. The ice machine on the refrigerator did not work therefore cannot use the ice no hairdryer in the unit and the description stated that there was a hairdryer starting to get a little broke down, I don’t care for the nine digit code. I brought this up before, but that is a nice clean private peaceful place stay the elevator open up to door. I contacted about the hairdryer. I was told that a local team member would contact me and that never happened and that the problem would’ve been resolved that day that also did not happen when I informed him about the ice machine, not working on the refrigerator they did offer to send , a technician over to deal with it. I declined because I did not want somebody in the unit, but I was not there or during my vacation to where I had to stay there and waste time. I feel that the cleaning service or whoever checks on the unit should make sure everything is accounted for that everything is working before they rent it .
