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We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef,

Galerie de photos de l’hébergement We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef,

Piscine
Extérieur
Intérieur
Chambre
Intérieur

Avis

9,8 sur 10, Aimé des clients
Parmi les hébergements les mieux notés par les voyageurs dans cette région.
4 chambres3 salles de bain ou plus8 personnes650.3 m²

Commodités populaires

  • Piscine privée
  • Baignoire à remous sur place
  • Stationnement sur place disponible
  • Cuisine
  • Laveuse
  • Climatisation

Explorez la région

Afficher sur la carte
Discovery Bay, Saint Ann
  • Place, Plage de Puerto Seco
    ‪3 min à pied‬
  • Place, Columbus Park
    ‪4 min à pied‬
  • Place, Discovery Bay United Church
    ‪9 min à pied‬
  • Airport, Ocho Rios (OCJ-Aéroport international Ian Fleming )
    ‪65 min en voiture‬

Chambres et lits

4 chambres (8 personnes)

Chambre 1

1 très grand lit

Chambre 2

1 futon (double)

Chambre 3

1 grand lit

Chambre 4

1 grand lit

Chambre 5

1 grand lit

3 salles de bain, 1 salle avec toilette et lavabo

Salle de bain 1

Toilettes

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Toilettes · Douche uniquement · Baignoire à jets

Salle de bain 4

Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Coin cuisine
Balcon
Coin salle à manger séparé
Aire de jeux extérieure
Jardin
Salle à manger

À propos de cet hébergement

We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef,

We’re happy to share that our villa was not impacted by Hurricane Melissa and remains in excellent condition.

We are fully equipped with backup systems including a generator, Starlink high-speed internet, solar power, and a built-in water tank, ensuring complete comfort and reliability throughout your stay.
We’re open and ready to welcome you whether it’s for a special event, a peaceful getaway, or a relaxing stay with family and friends.
Book with confidence your stay is secure, comfortable, and uninterrupted.


Prepare yourself for vacation perfection.
Our upscale villa in Discovery Bay, Jamaica is your serene hilltop sanctuary to borrow.
Allow our private chef, housekeeping staff and butler to bring your Jamaican vacation dreams to life. Swim in your infinity pool, savor chef cooked meals or enjoy sundown cocktails at your outdoor bar.
However you choose to enjoy your time at Villa Deluxe, there’s no better setting in Jamaica for it. Here at your hilltop haven in Discovery Bay, your stay is framed by emerald views that stretch out towards the glistening Caribbean Sea.
Villa Deluxe is a family-friendly vacation home that welcomes all guests in search of true relaxation and indulgence.

Dressed to impress, Villa Deluxe is kitted out with opulent furnishings and designed to pamper even the most seasoned of luxury travelers. From minibars to whirlpool tubs, thick bathrobes to fitness equipment, you’re left wanting for absolutely nothing.

Villa Deluxe offers its guests all the luxuries of a world-class 5-star hotel, but with more privacy and personalization.

Revel in unbeatable features including but not limited to:
An infinity pool
Uninterrupted sea views
Lush gardens
Sun-soaked deck
An outdoor bar
Luxe interiors
A private chef, butler and housekeeping staff
A fitness studio
Games and entertainment
Whirlpool tub and rain showers

Make the most of your idyllic location:
Near the white sand beaches of Discovery Bay
In a sought-after neighborhood with security
With free access to Puerto Seco Beach Club (just 5 minutes away)
Only a 40-minute drive to Montego Bay Airport
Moments from some of the country’s most inspiring natural wonders

Take advantage of our customer service, including:
Optional spa treatments
Birthday, vow renewal and event organization
Decoration services
Airport transfer
Cake personalization service
Trip planning and sightseeing arrangement

The space:
This luxury 7000 square ft villa in Discovery Bay, Jamaica has four air-conditioned bedrooms each kitted out with flat screen TVs and safes.

Two bedrooms have ensuite bathrooms, whilst two others share a bathroom with a luxury rain shower. An elegant kitchen, light-filled dining room and chic outdoor bar make up some of the property’s other highlights.

Bedroom 1 (master):
King bed
Sea view balcony
Large master closet
Rain shower
Whirlpool tub
Makeup area
Wet bar with mini fridge

Bedroom 2:
Queen bed
Rain shower
Reach-in closet
Sitting area with coffee table

Bedroom 3:
Queen bed
Mountain view balcony
Walk-in closet
In-room safe
Shared bathroom

Bedroom 4:
Queen bed
Reach-in closet
In-room safe
Shared bathroom
Sitting area with coffee table

Other indoor amenities:
WIFI
Netflix/cable
Fitness room
Workspace
Iron/ironing board
Laundry room
Living room with 65” TV
Xbox
Books
Dining room for 10
Gourmet kitchen

Outdoor amenities:
Sea views
Pool table
Games
Hookah
Karaoke machine
Outdoor dining
Infinity pool
Sun deck
Outdoor bar
Covered entertainment deck
Sun loungers
Complimentary beach club access

STAFF
Revel in the luxury of daily housekeeping, a butler, bartender and a private chef. Mouthwatering meals and a seamless guest experience are guaranteed from arrival to departure.

EXPLORE
Use this outstanding villa in Discovery Bay, Jamaica, as a base from which to discover some of the country’s most inspiring natural wonders including Green Grotto Caves, Duns River Falls, and Mystic Mountain.

Enjoy horseback riding, ATV driving or water-based activities on the coastline of Jamaica’s charming St Ann parish.

Our host will be happy to help you plan your vacation and organize excursions.

Other things to note

Please kindly note that food is not included in the listing price. We recommend budgeting an additional $70-75 per day per person. This includes breakfast, lunch, dinner as well as dessert.

- We also organize special events such as birthday parties, small weddings and vow renewal for a maximum of 25-30 people.

- There is a $35 per-person fee for guests over 10 people to attend your event.

- One-time event fee of $700 USD applies to weddings and large events.

- Ask us about our additional 1 bedroom if more space is needed.

Other services (extra cost):
Decoration services
Airport transfer
Personalized cakes
Spa services

Complimentary services:
Free beach access
Private chef and bartender
Daily housekeeping
Indoor parking
WIFI
Security

Additional rules

- Events are not permitted without prior permission from the owner

- Typical staff customary gratuity is 15% in low season and 10% in high season.

- No smoking except in designated smoking areas clearly stated at the property. Please be aware that violation of this rule will attract a $400 cleaning fee per incident.

- No pets allowed.

- Guests staying overnight in the villa above the 8 person limit will be charged a fee of $75 per person, per night

Ajoutez des dates pour connaître les prix

Commodités

Piscine
Baignoire à remous
Cuisine
Laveuse
Sécheuse
Wi-Fi inclus

Hébergements similaires

Règles de l’hébergement

Arrivée après 15 h 00
Âge minimum pour la location : 21 ans
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements autorisés : réunions de famille et fêtes d'anniversaire
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Animaux de compagnie

Animaux de compagnie non autorisés
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Fumeurs/non-fumeurs

Fumeurs autorisés : dans certaines zones déterminées

Renseignements importants

À savoir

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille et les fêtes d'anniversaire) sur place sont autorisés ; nombre maximum de participants : 20
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Discovery Bay

Cette villa vous donne rendez-vous à Discovery Bay, plus précisément à la montagne, près de la plage. Si les mordus de shopping craqueront pour les incontournables Dunn's River Craft Park et Island Village, les amateurs de grands espaces leur préfèreront peut-être les magnifiques Dunn's River Falls et Plage de Puerto Seco. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Musée Bob Marley et Jamaican Bobsled Rollercoaster. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que le rafting, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester les balades en vélo.
Carte
Discovery Bay

À proximité

  • Plage de Puerto Seco - 3 min à pied - 0.3 km
  • Columbus Park - 4 min à pied - 0.4 km
  • Discovery Bay United Church - 9 min à pied - 0.8 km
  • Dunn's River Falls - 37 min en voiture - 32.4 km
  • Rose Hall Great House - 63 min en voiture - 61.1 km

Transport

  • Aéroport international Ian Fleming (OCJ) - 56 min en voiture

Restaurants

  • ‪KFC - ‬13 min en voiture
  • ‪Ultimate Jerk Centre & Rest Stop - ‬3 min en voiture
  • ‪Las Olas - Rodizio - ‬7 min en voiture
  • ‪Hot Spot Bar - ‬11 min en voiture
  • ‪Orquídea Buffet - ‬6 min en voiture

Foire aux questions

L'hébergement We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef, dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.

Combien cela coûte-t-il de séjourner à We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef,?

En date du 9 avr. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef, le 20 juin 2026 commencent à 1 176 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Un parking est disponible sur place.

Quelle est l'heure d'arrivée à l'hébergement We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef, ?

Les arrivées sont prévues à partir de 15 h 00.

Quelle est l'heure de départ de l'hébergement We Are Safe & Fully Operational Villa Deluxe Paradise✔ new, beach access✔ chef, ?

Le départ a lieu à 11 h 00.

Où se situe l'hébergement ?

Cette villa à l'atmosphère familiale à Discovery Bay se trouve à la montagne, à 10 minutes à pied de sites comme Plage de Puerto Seco, Discovery Bay United Church et Columbus Park. Plage de Puerto Seco et Green Grotto Caves (grottes) se trouvent également à moins de 3 km de distance.

Avis

9,8

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 16 avis sur 17.
Note de 8 – Bien, d’après 0 avis sur 17.
Note de 6 – Acceptable, d’après 1 avis sur 17.
Note de 4 – Médiocre, d’après 0 avis sur 17.
Note de 2 – Terrible, d’après 0 avis sur 17.

10/10

Propreté

10/10

Arrivée

9,6/10

Communication

9,4/10

Emplacement

10/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

antoinette a.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Still riding a vacation high from our stay at Villa Deluxe Paradise. By a unanimous family vote, this was hands down the best vacation we’ve ever taken.Our family of eight—seven adults and my special-needs teenage daughter had an amazing time and from start to finish, the experience was exceptional. Communication with the villa manager, Neisha, was outstanding even before arrival. She reassured us the villa was fully operational, equipped with a full generator and Starlink Wi-Fi following Hurricane Melissa. The villa was immaculate—everything ran flawlessly.Neisha also walked me through amenity options, from customized menus, to airport transfers, car service, excursions, and in-villa spa services. Every detail was thoughtfully handled.From airport pickup to arrival with Leon, we were treated like royalty—and welcomed with cool towels and rum punch. The staff was truly top tier. Davion, our butler, provided next-level service, and our chef, Valroy, delivered Michelin-worthy meals every day—especially the oxtails, curry chicken, and goat. Ann Marie kept the villa spotless.Most meaningful was the genuine care shown to my daughter. The staff was patient, loving, and attentive, making her feel safe and happy—which meant everything to me.New Year’s Eve was unforgettable with a four-course dinner, a surprise live singer, celebration, karaoke, and bartending. New Year's Day ended with relaxing in-villa massages and facials.We will be back! Thanks Villa Deluxe Paradise
Séjour de 7 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Diane J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Divine Paradise

Had the best time at this villa Chef Kim and Ricardo made our stay absolutely perfect....from the bar to the yacht! Do not hesitate to book this property!
Séjour de 5 nuits en janvier 2024
VrboOwner a répondu le 13 janv. 2024
Thank you so much for sharing your incredible experience at Villa Deluxe! We're overjoyed to hear that your 60th birthday celebration with your siblings was a memorable and enjoyable occasion. We're thrilled to hear that Chef Kim and Ricardo played a crucial role in making your stay absolutely perfect. It's fantastic to know that you enjoyed everything from the bar to the yacht. Your kind words mean a lot to us, and we truly appreciate your recommendation. We aim to provide exceptional experiences, and we're delighted to have succeeded during your stay. If your travels bring you back to the area, we'd be more than happy to welcome you again.Thank you for choosing our villa! .
Avis vérifié

10/10 – Excellent

Felita C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Simple fabulous!

In a word FABULOUS! That’s how we describe Villa Deluxe. Six people stayed here for a birthday celebration( family and friends). The staff was exceptional. They attended to everyone’s needs and were always courteous and professional. Excellent meals were provided and everything was well prepared. We would definitely book with them again and again!
Séjour de 6 nuits en février 2025
Avis vérifié

10/10 – Excellent

Sheri L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Best Jamaican Villa

We loved our stay. Chef Kim was amazing. Abby the house manager made sure our stay was comfortable. Avery had the drinks on point and Annmarie made sure our villa and clothes were clean. The staff was hospitable to our guests and my children had a smile on their faces everyday.
Séjour de 4 nuits en juin 2022
VrboOwner a répondu le 25 juin 2022
Thank you. I'm glad you and your family had a great time. Looking forward to hosting you again.
Avis vérifié

10/10 – Excellent

Lakecia H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great, Great, Great! Great Food, Great Hospitality, Great Vibes

We had an amazing time, Beautiful home, Great service. Host made sure we were completely satisfied and very accommodating. Our Butler was the ABSOLUTE BEST, hands down!! and chef Kim is a kick ass Cook!! My friends wanted to pack Huego(Butler/House manager) up in there suitcase and bring him home,lol. The Housekeeper made sure everything was nice & tidy and we had everything we needed. Words can't express the time we had
Séjour de 3 nuits en septembre 2023
VrboOwner a répondu le 13 janv. 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing time at our villa and that the beautiful home, great service, and accommodating host contributed to your satisfaction. We're especially delighted to know that Huego, our Butler/House Manager, left such a positive impression on you. Your comment about wanting to pack him up in a suitcase brought a smile to our faces! Chef Kim is equally thrilled to be recognized as a kick-ass cook, and we're proud to have such a dedicated team. It's wonderful to hear that the housekeeper ensured everything was nice and tidy, providing you with all the essentials for a memorable stay. Thank you for choosing our villa, and we can't wait to welcome you back for more unforgettable moments!
Avis vérifié

10/10 – Excellent

Danielle W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Dirty 30

Absolutely stunning property! The staff was immaculate! Leon, the best manager ever, was accommodating and flexible as our plans changed constantly. He never made us feel like we were a bother. Chef Kim made mouth-watering food all weekend long. Her desserts were wonderfully delicious, especially the banana bread. Orion was the best, always on hand to assist and Annmarie was always so pleasant. There was no other place I would have wanted to celebrate my 30th birthday than Villa De-Lux Paradise. I will definitely be staying at the property again in the future.
Séjour de 4 nuits en septembre 2022
VrboOwner a répondu le 26 sept. 2022
Thank you for choosing villa De-luxe Paradise vacation homes as your vacation home away from home. It was our absolute pleasure hosting you and your family and to help celebrating your birthday. We alway aim to go above and beyond with providing 5 star customer experience for our guest. We look forward to hosting you again!
Avis vérifié

10/10 – Excellent

Jon W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

8 Days of Heaven

We stayed at the property as a group of 7 including 4 & 6 year old girls.From booking the property, the contact with the host was first class and put our mind at ease. Upon arrival we had a beautiful meal prepared for us by Chef Dean which was a sign of things to come.Throughout our stay, the butler, Raheem, aka Jamo was there for our every need. Whether it be organizing our access to the beach or creating wonderful experiences at the property, he simply was brilliant.Ann-Marie the housekeeper, takes a great deal of pride in her work. She always felt in tune with our routine.The property is beautiful but is the staff that really bring the experience to life. This really was a family holiday of a lifetime and we will undoubtedly return within a year, probably the summer in the truth. One night, Ms Nelson even organized an entertainer to come to the house and sing before dinner. As a musical family, this was really special for us and we all got involved including the kids!Thanks again to all of you who made our stay so wonderful, love the Walders!
Séjour de 8 nuits en février 2025
Avis vérifié

10/10 – Excellent

Kristina C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Trip

We all enjoyed the trip as an extended family (myself, fiancé', two children 7F, 3M, my mother and the children's nanny). The home is beautiful .The check in process was amazingly easy. We did fly into Kingston and the home arranged for our pick up and drop off from the airport (about 2 hours away). It would have been easier to fly into Ochos Rios but we had booked our flights much more in advance of choosing the house. The rooms were spacious and well appointed. The children loved the pool and stayed out there for almost the entirety of the trip. The food was delicious! The butler kept the drinks flowing as well. The beach club is a drive away from the house (so you will need transportation there) but was beautiful and had lots to do. We spent the whole day there easily. I would say bring LOTS of cash or order your groceries before your trip. We did have a mix up about that part, but it was remedied easily. Would definitely return
Séjour de 4 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

Mirlande G.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

DeLuxe Experience !

Words cannot describe my stay at DeLuxe. DeLuxe was one of three villas I was researching and I’m happy we chose this villa. I read all the reviews and the negative review stuck out, please do not believe all negative reviews. The staff was attentive, friendly and went above and beyond for us the entire weekend. We decided to use the chef services and we were extremely happy that we did . We paid up front for groceries and at the end of stay we were provided with a detailed receipt and refund because we didn’t consume as much as we thought. So please don’t be afraid to spoil yourself and did I mention the meals were delicious. Host communicated the entire time and even gave me a welcome call ! We had the all inclusive resort experience tailored just for us ! From Chef Kim’s meals to Hughes’ drinks, everything was perfect. Our massages was arranged by the host and we needed a driver last minute for our excursion day and Leon took on the job and made sure our day was not ruined. I can go on and on but this review would be too long. So just book. You won’t regret it !
Séjour de 3 nuits en juillet 2023
Avis vérifié

10/10 – Excellent

Avery R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Christmas to Remember!

Where to begin.... hands down one of the top three vacations of my life and it began with the hostess. She did an excellent job proactively communicating with us prior to our arrival, to make sure we had a custom experience. This included our first meals, transportation and excursions.We were greeted like royalty and that treatment remained through the entirety of our week long stay. The place was perfect in size for the seven of us, with all the standard amenities working flawlessly. Pool was initially chilly, but the heater easily resolved that. Raheem, the butler, was fantastic all around. He addressed all of our needs promptly and with a smile. (And his Rum punch was perfect)Ann Marie, the wonderful maid kept the place impeccable.However, the food may have been the best highlight of a trip full of highlights. Chef Dean's dishes were delectable. The house menu is expansive, but keep in mind, he is a chef, so he can make pretty much anything, just make sure to provide them the grocery list. If I had to provide any "pointers", I'd say the grocery shopping can be a process for the staff, so be sure to provide them with the proper lead time. Also, there is a charge for laundry after the first load or two. I completely understand why, but good to keep in mind and plan accordingly.Again, fabulous time and would highly recommend. I'm hoping I can find an opportunity to return. Five Stars all around!P.S. Take advantage of the karaoke service... it was a blast!
Séjour de 7 nuits en décembre 2024
Avis vérifié

10/10 – Excellent

Lakeisha F.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

*****AMAZING******

If I could leave this Villa 1000 stars⭐️ I would!! Everything was SO amazing!!! First off the pics online does no justice to how beautiful the home actually looks inside & out! It has breathtaking views! Service was SPECTACULAR! I felt like a total VIP celebrity bringing in my 40th B’Day! All of the staff was so attentive, welcoming, & catering! Leon was like our own little bodyguard, Transporter & cool friend- He stayed with us every step of the way making sure we were safe & went to ALL of the hotspots in the city. Kim is like the best cook in the world! Every dish she made was so DELICIOUS! Jermaine made sure the drinks were flowing & kept the party going! Mari was so attentive making sure our room was beautiful & clean each day! Nesha checked in with me regularly to ensure we were all having a great experience! She made me feel like a star through this whole vacation and I can’t thank each of them enough for making this Monumental Birthday so special for me! I can go own & own! I will never forget it & never will forget them. I will definitely stay here again when I return to Jamaica. Don’t hesitate to Book this place you won’t regret it!!
Séjour de 3 nuits en février 2023
VrboOwner a répondu le 26 févr. 2023
Thank you Lakeisha, its was absolute pleasure hosting you and your group for your 40th party. We love to help our guest celebrate important milestones and we take great pride in our guest experience by going above and beyond to ensure our guest have a fabulous time and the best experience us. We look forward to hosting you again 😊
Avis vérifié

10/10 – Excellent

Dacia s.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

BEST EXPERIENCE!

I'm literally still in AWE about my experience at Villa De-luxe Paradise. The staff was warm and welcoming, they greeted me and my group with rum punch and cold towels upon arrival. The villa landscaping and view is absolutely beautiful the pics online doesn't do it any justice!! I was celebrating my 25th anniversary and my husband birthday so this was super important to me. I wanted to celebrate with a beautiful romanic dinner and the Chartered yacht they offer. I contacted the host as I was very concerned about the negative review from a previous guest that have me contemplating about booking. I spoke to her and she assured me that I would not regret booking with her and that situation with the previous guest was very unfortunate. She assured me that's not the service offered at the villa. I decided to trust my gut because she makes me feel very comfortable with asking my many many questions I had prior to booking...😂 I'm so happy i trusted my intuition.I was blown away by the service and how they make us feel at home almost immediately. The table was beautifully decorated, staff was so attentive and the chef was one of the best ,the food was delicious. We enjoyed everything she cooked. The service we received was Top- tier!! The crew on the yacht is also great. The host gave us a Complimentary birthday cake on the yacht to help us celebrate my husband's birthday. Our driver was very professional and knowledgeable about the area and gave us alot of recommendations. I decided to be very detailed with my review because I know others might have the same apprehension I had prior to booking. If you're thinking of booking this property do not hesitate. We had the best time ever with no issues at all everything was working correctly and exactly how I hope it would be for a great vacation!! Thanks to the host and her team for such a great experience my husband is still smiling 🥰
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 1 avr. 2023
Thank you Dacia for booking with villa De-luxe Paradise vacation home. Thank you for trusting us with your vacation, it was absolute pleasure hosting you and your group. We look forward to hosting you again!
Avis vérifié

6/10 – Acceptable

Shawn H.

Points forts : Propreté, arrivée et exactitude de l’annonce.
Points faibles : Communication, emplacement

BEAUTIFUL HOME WORST EXPERIENCE

I will start by saying, I am an avid traveler. I have rented homes across the Caribbean/Mexico and this by far was my worst experience EVER! I would never stay here again. Let's start with the good things. 1) Beautiful home / well maintained / clean 2) Our butler (Jermain) and our housekeeper (Ann Marie) were fantastic. 3) The communication with the property manager was superb until our last day. *More on this later* The property itself is a bit far from the airport so keep that in mind when booking. It's 30/45 mins (min) to get anywhere. Here's the bad 1) The food costs was not included but I knew that prior to arrival. I worked with the Chef to carefully plan our meals and even after that, we did not receive any of the deserts we asked for and thought we paid for. In addition, the receipts provided to us appeared forged. I am not going to tell you how much we paid (separate) for the food. It was astronomical and there was no way to verify those costs. I am 100% sure they were inflated. 2) We did not enjoy our meals and the Chef was not very hospitable. I was really disappointed for their lack of not trying to accommodate us, especially given the money we paid for this stay. We were celebrating a birthday and this was an important trip for us. 3) Transportation - nightmare. We used a third party (recommended by our host) and boy what a nightmare. We agreed prior to our visit on costs. At the end, the transportation company tried to raise the rates. Even when I provided a screenshot of our agreement (I work in contracts so I save everything, lol), it still wasn't sufficient. Needless to say, we finally settled on the agreed amount but was spoken too very nasty. 4) Poor water pressure // lack of hot water. This was during the entire stay. 5) Poor internet connectively. We are all professionals and attempted to log in a few times but could not. If you need to work during your stay, the internet will be a problem for you. Lastly....Check out was the absolute worst. For whatever reason, CashApp was not working during our time there. All five of us have CashApp but was unable to access it. To close out my tab (food & transportation), I suggested Zelle. I proceeded with Zelle but apparently Zelle can hold the money for us to 24 hrs. I sent payment confirmation screenshots but that wasn't good enough as they hounded me phone call after phone call. You can find better service / closer. I will never stay here again.
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 13 mars 2023
Hi Shawn it's very unfortunate that you consider your experience with us the "worst" I've being in contact with you throughout your entire stay following -up to ensure our service meets your expectation and you told me YES and that your having fantastic time until the day of CHECK OUT. Firstly, Our listed clearly states that we are 45mins from Montego Bay international Airport. As per our listing we ask all our guest to budget an additional $ 60-65 per person per day for food which includes breakfast, lunch, dinner and dessert. Our chef reach out to you and help you planned your menu. The food budget that you give the chef was $ 600.00 for 3 days / 5 person. Your food budget should've been (5×3 × $65 per day = $ 975) Your food bill was actually $696 for your entire length of stay which includes your birthday cake, banana cream pie, Devon house ice all the DESSERTS YOU REQUESTED AND EAT) You stating that your food bill was " astronomical" this is absolutely FALSE!!We presented you with copy of all your bills from the supermarket you and the butler reviewed your bill and you agreed on payment with no issues. A credit cards link was sent to your email by the supermarket which you PAID. If you had a issued with the bill why did you wait to leave a review before you mentioned that you had any issues with your bill ? In fact the chef worked very closely with you and your bill because you expressed to the chef that you had a very small food budget for trip prior to arrival. Your budget was only $600 what astronomical bill you're referring to? I checked in on you regularly during your stay to ensure our service continues to meets your expectations as I do with all our guest. NOT once did you mention you were having internet or hot water issues. infact you told me where having a great time. Our guest comfort is paramount to us . Therefore, we will never operates our villa with a non -working internet or hot water. We had multiple guest before you and we never had such complaint from our previous guest. Secondly, I can honestly say the day of checkout was very uncomfortable for both staff and guest. As per villa policy guest should finalize all outstanding bills 1 day before checkout but you decided not to finalize your bill until the day of checkout. The day of check out the butler asked you to finalize your bill again and you told him you wanted to go the pool first and than pay. You went to the pool and waited until 10:00am when your checkout is at 11:00am to send a 24hrs pending Zelle payment to settled all your outstanding bills. The screenshot you sent say the payment was pending for 24hrs and won't finalize until after you leave the villa. UNFORTUNATELY, we cannot accept payments after a guest checkout. We have a 3rd party driver that work with us pick up all our guest from the airport and take them on excursion and we have never have a issues with driver. The driver contacted and you agreed prior to arrival a payment link was sent to you before arrival and you told the driver you will bring CASH and paid. When you get to Jamaica no one in your group had CASH to pay. The driver bring you and your group to 3 ATM, none of the 5 person from your group card was working, no Cash App works. The driver trying to contact you on multiple occasions and you refused to response to him about his payments. All this is after the driver already completed all your excursions and 2 airport transfers prior to you leaving.
Avis vérifié

10/10 – Excellent

Jordan L.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

First trip to Jamaica

Staff were very nice & had everything accommodated correctly .
Séjour de 4 nuits en octobre 2022
VrboOwner a répondu le 13 janv. 2024
Thank you for your kind words! We're delighted to hear that our staff's hospitality and attention to detail made your stay enjoyable. Ensuring that everything is accommodated correctly is our top priority, and we appreciate you acknowledging the efforts of our team. We look forward to hosting you again in the future. We're always striving to make each guest experience even better. Warm
Avis vérifié

10/10 – Excellent

Ruby R.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

OUTSTANDING

This villa is fabulous! The service, the food, the decor, the views, the location! The staff was incredible and the owner made us feel at home. I’m so happy we made the choice. It’s a must book!
Séjour de 2 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

sharon C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beyond expectations

Neisha's place is spectacular. Her attention to every little detail is unbelievable. The staff, the food the ambiance rates ten out of ten. The property is beautiful I can't wait to come back. The beach only five down the road is lovely. Thank you for wonderful stay.
Séjour de 2 nuits en juillet 2022
Avis vérifié

10/10 – Excellent

Shanequa Perry f.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Villa stay Discovery

This property is so BEAUTIFUL. This villa is amazing! The staff were so warm, friendly and accommodating from the moment we arrived to the minute we left. Chef Kim never disappointed with her carefully curated meals and we enjoyed everything that was created. I wish I could rate this house a zillion times… it was a newer property so we were a little nervous. But this The house is just beautiful and the view is breathtaking! We do not have one bad word to say! We cannot wait to go back! Thank your for giving us one of our best vacations ever!!!
Séjour de 3 nuits en mai 2022

À propos de l’hôte

Hôte : Neisha Nelson

Image de profil de l’hôte

Langue(s) :

Anglais

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