Play @ The Hideaway - hot tub, sauna, gymnasium

We’re sorry the home did not meet your expectations. We do want to clarify several points for future guests. When you contacted us shortly after check-in about what appeared to be a mouse dropping or small outdoor debris on a comforter and subsequently raised additional cleaning concerns, we immediately dispatched our cleaning supervisor to inspect the home and address anything that needed attention. Before she arrived, you asked us not to send her, so unfortunately we were not given the opportunity to inspect or correct the concerns you reported. The home is professionally cleaned between every stay and receives monthly professional pest-control service. We also provide the household starter supplies described in our guest information, including toilet paper, paper towels and soaps, as well as two large bath towels per guest. Beach towels are not listed as an amenity. We recognize that this is an older, very large home and its style may not appeal to everyone, but our listing photos are current photographs of the actual property. We’re glad you enjoyed the pool and hot tub and are disappointed that the remainder of your stay did not meet your expectations.

Thank you, Tamanna! We were glad to be a part of your special day! Best, Valerie and Jacson

Thank you, Debra! We are happy to hear that.

Thank you, Gigi! We're glad everyone had fun at 'The Hideaway!' Stay with us again. :) Best, Jacson and Valerie

Thank you, Doljinsuren! We are glad your family had a great time. It is a fun place!

Thank you, David! Come again! 😀

Thank you, Jacques. It was our pleasure. And you have a beautiful bride! :) Blessings, Valerie and Jacson

Thank you so much, Harsh! We appreciated your group as guests. Do come again!

Thank you, Jordyn! We are delighted that the home and location worked well for you and your guests. We appreciated the communication. Come again! Best, Valerie and Jacson

Thank you, Sylvia! We are glad you found the furnishings comfortable. We want guests to feel ‘at home.’ We regret that the two mattresses marred your otherwise pleasant experience. We do have a waterproof/ allergen bed cover on each mattress, plus mattress pad, and then fitted sheet. Our sheets are hot water washed for sanitation. Safety and comfort are priorities. Thank you again for sharing!

Thank you, Rachel, for staying with us and sharing your highlights. It is a fun space! We also appreciate your communication and would love to host your family again.