2/10 – Terrible
G W.
21 avr. 2024
Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
THE WORST
We DID NOT stay at Timber Lodge. Our rental reservation that was made a YEAR in advance was cancelled by the "host", TWO HOURS before we arrived.
We drove from Raleigh, NC, (2 day drive) and our friends drove from Austin, TX. Our friends arrived before we did and called me to tell me that the cabin was occupied. I spoke with the "host" and he said he would find us suitable lodging. What he came up with was two rooms with 4 beds at a motel 20 miles away from our original destination. No kitchen to cook all the food we brought, no laundry to wash clothes after hiking and paddling the river. NOT an equitable offering. I accidently gave rating stars but 0 stars would be correct. We did find lodging ourselves right around the corner from his lodge but at at much higher price point. We had to stay or else it was turn around and drive back to NC. This was "eclipse week" and this area was BOOKED. We were extremely lucky to have found the lodging we did. I have to wonder why the "host" couldn't find us that same lodging. I believe it was because he was looking for a cheap way out of the mess he created.
Our group currently has a case open with the rental company and the "host" to get full restitution for the extra expense we had to pay for equitable lodging. It is only the fair and right thing for the rental company and the "host" to do. NONE of this was our fault.
G W.
Séjour de 4 nuits en avril 2024
