Zilker Paradise Found (w Pool & Downtown Skyline View)

Thanks so much, Phillip! We definitely know the disappointment that comes with a Bait and Switch, between the photos and the actual house. I'm really grateful you enjoyed the house. :) Come back any time!

Thank you so much for the kind words and for kicking us off on our rental journey! We'd love to host you again anytime :)

I'm very sorry for the shortcomings you had with our home. As the house is quite sprawling, I do try hard to get all potential info to everyone, ahead of time. We do have in our listing that the garage is not available for guest use, and I leave the Welcome Book in the entryway that contains all info on practical items, such as the location of the trash/recycle bins, which are on the side of the house or perhaps placed at the end of the drive by our trash service on pickup days. We also supply the house's webpage in all welcome messages leading up to check-in day that lists amenities and this need-to-know info, as well. I appreciate your feedback on the serving platters, and I'll be reassessing the stock, as we do want to have a very fully stocked kitchen for this exact reason. I apologize that we came up lacking. I encourage every guest to never hesitate to reach out directly if they have any questions or requests of any kind. I always try my best to make myself available and am willing to help with anything at all. There's always room for making improvements and for creating extra special stays, which is what I sincerely want for everyone who experiences Austin and our home.