The Villa on Matern | Concierge Services

Thank you for your wonderful feedback! 🌊 We’re so glad your family reunion was a success and that you enjoyed the beautiful setting and spacious layout. It’s great to hear our team was able to assist quickly and make your stay comfortable. We’d love to welcome you all back for another lake getaway soon! Be sure to follow us on social media for updates on new properties and special promotions—your next great lake adventure is always waiting!

Thank you so much for your kind words! We're thrilled to hear the home exceeded your expectations and was a perfect fit for your family. It's always a joy to host groups making special memories together. Be sure to follow us on social media for updates on new properties and special promotions—your next great lake adventure is always waiting!

Thank you for taking the time to share such detailed feedback. We’re pleased to hear the home provided a comfortable and enjoyable setting for your group and that you appreciated the spacious accommodations, lake views, and pool. We also recognize that communication should have been more consistent regarding your early check-in request. The concerns with the patio fans, outdoor trash receptacles, and upstairs water pressure have been shared with our team so they can be inspected and addressed. We appreciate you bringing these items to our attention, as feedback like this helps us ensure the property is properly prepared and maintained for future guests.

Hi Scott, Thank you for the glowing review! We're thrilled to hear that the property met your expectations and that you had a positive experience with our communication. We strive to ensure every guest enjoys a seamless stay just as you did. We hope to welcome you back soon for another fantastic getaway at our property. Thanks again for choosing to stay with us! Best regards, Guest Experience Team at Horseshoe Bay Living

Dear Hilary, Thank you for your kind words. We're thrilled to hear that you had the best time during your stay and that the rental was a great fit for your family. Providing an excellent experience for our guests, whether small or large groups, is always our goal. We look forward to welcoming you back for another fantastic stay in the future. As you consider future visits, please explore our loyalty program for added benefits, and staying connected with us on social media is a great way to stay informed about our latest promotions and discover our newest listings. Best regards, Horseshoe Bay Living

Thank you so much for your incredible review! 🌟 We’re delighted to hear your group had such a wonderful weekend and that everything—from the lakefront setting to our concierge services—helped make your stay extra special. It’s great to know the private chef dinner was a hit and that our team’s communication made your visit seamless. We truly appreciate your recommendation and can’t wait to welcome you back for another unforgettable lake getaway! Be sure to follow us on social media for updates on new properties and special promotions—your next great lake adventure is always waiting!

Hello Jeff, Thank you for sharing your experience and for the high recommendation! We're thrilled to hear that you enjoyed both the interior and exterior of our property during the TGA Father Son Tourney. It's wonderful to know that the management team was easy to work with and responsive to your needs, and that you found the amenities and the views spectacular. We look forward to the opportunity to host you again. Remember to take advantage of our repeat loyalty discount program on your next visit for even more value! Warm regards, Horseshoe Bay Living Team

Hello Beverly, Thank you so much for your fantastic review and for choosing The Villa on Matern for your stay in Horseshoe Bay! We're delighted to hear that the home met all your expectations, from the well-stocked kitchen to the infinity pool, hot tub, and game room. It's great to know that our management team was able to assist promptly with your needs. We're thrilled you're planning to return and continue to enjoy everything our property has to offer. Remember to use your repeat loyalty discount when you book your next stay with us! Thank you again for your kind words. We look forward to welcoming you back to this true gem in Horseshoe Bay. Warm regards, The Guest Experience Team at Horseshoe Bay Living

Thank you for the 5-star rating! We appreciate you choosing Horseshoe Bay and hope to welcome you back in the future. Be sure to follow us on social media for updates on new properties and special promotions.