2/10 – Terrible
Emma C.
23 mai 2024
Points forts : Emplacement
Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.
DONT DO IT
Literally the worst short term rental I’ve stayed in. Targeted toward groups, but there aren’t linens, dishes, seating, or many other basic necessities to host groups.The pool isn’t heated, so don’t expect a pool like it says in the booking description. We had four towels to share between the 11 of us who stayed there. It was not clean; we found apple slices under the couches and mold in the bathrooms, among other things. The beds had no top sheet and just a bottom sheet covering a plastic mattress protector, so if you enjoy sweating all night, this is the place for you. Especially since the thermostat is locked, so guests can’t control the temperature. The first two days, it was 63 F inside the house. After that, it was blazing hot. We tried to open the bedroom window to get a cool breeze and both panes of glass fell out and we had to reassemble the window! The night we arrived, we were stranded on the street for hours because the door code wouldn’t work, and the management ( TravelwithTraverse) was no help at all. They basically said sorry, good luck. We finally got to bed at 2am that night. When we woke up, there was no hot water. My kids and I had to shower in cold water for a week. I was promised a full refund by VRBO, and I tried to go offline and settle with the owner/management, but then they ghosted me and VRBO and are refusing any compensation. Very shady business practice, poorly managed property, and my first horrible rental experience.
Emma C.
Séjour de 5 nuits en avril 2024