Surfside Sanctuary at SIAN

Thank you so much for your kind words—we’re really happy you enjoyed the beachfront location, views, and overall experience! I appreciate your note about the key fob fee. Just to clarify, it’s a building-required, non-refundable charge, and additional fobs are only needed if guests prefer separate access. We’re glad you had a relaxing stay and would love to host you again!

Thank you for staying with us and being an awesome guest!

Thank you for your review. I want to clarify that the construction is clearly stated in the listing description as being in the building, not just in the area. I also personally sent you messages in advance—more than once—to make sure you were fully aware before your stay. Transparency is very important to me, and I always aim to be upfront so guests can make the best decision for their vacation. I completely understand that construction can impact comfort, which is exactly why this information is disclosed both publicly in the listing and directly to guests ahead of time. That said, I will review your comments regarding the shower, bed, and vents with my team.

Thank you for staying at our apartment and thank you for your kind words!

Thank you for your review and for your kind words about communication. The key fob fee is set by the building and is non-refundable, and this is shared in advance. I understand it may feel frustrating, but it’s not something we control. The beach setup is also managed by the building. I appreciate your suggestions regarding additional plates, updating beach chairs, and clearer shuttle information—I’ll work on improving those. Thank you again for your feedback.

Hello Keith, Thank you for your feedback! We’re glad you enjoyed the location, beach access, and amenities. We appreciate your comments on the furnishings and mattress and will keep them in mind for future updates. We hope to host you again!