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Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15

Galerie de photos de l’hébergement Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15

Un bâtiment à deux étages avec une cour pavée de pierres, entourée de palmiers.
Une chambre à coucher avec un lit dont la tête de lit est décorée d’un motif en briques, une armoire en bois et un sol carrelé.
Une piscine entourée d’une végétation luxuriante et de palmiers.
Une terrasse dotée d’un toit de chaume, de chaises longues et d’une table, offrant une vue imprenable sur un paysage magnifique.
Une salle de bain avec un mur recouvert de mosaïques, une baignoire et deux fenêtres.

Avis

8,8 sur 10 – 
Excellent

Points forts

  • Le grand air
    Les voyageurs adorent l’espace extérieur ici.
  • Équipement de plage
    Tout le nécessaire pour vos journées à la plage, une caractéristique rare.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
  • Découvrez des points d’intérêt à proximité
    Tout près : Club de golf Playacar
5 chambres4 salles de bain15 personnes

Commodités populaires

  • Balcon
  • Massages au spa
  • Baignoire à remous sur place
  • Piscine privée
  • Service de limousine ou de voiture de luxe disponible
  • Cuisinette

Explorez la région

Afficher sur la carte
Playa del Carmen, MEX
  • Place, Ruines Mayas de Playacar
    ‪2 min à pied‬
  • Place, Club de golf Playacar
    ‪5 min à pied‬
  • Place, Plage de Playacar
    ‪5 min à pied‬

Où vous dormirez

5 chambres (15 personnes)

Chambre 1

1 lit double, 1 très grand lit et 1 lit 1 place

Chambre 2

1 très grand lit

Chambre 3

1 lit double

Chambre 4

1 lit 1 place et 1 très grand lit

Chambre 5

1 lit 1 place et 1 très grand lit

4 salles de bain

Salle de bain 1

Toilettes · Douche uniquement

Salle de bain 2

Toilettes · Douche uniquement

Salle de bain 3

Baignoire ou douche · Toilettes · Douche uniquement

Salle de bain 4

Toilettes

Salle de bain 5

Baignoire ou douche · Toilettes · Douche uniquement

Espaces supplémentaires

Terrasse en bois ou patio
Véranda ou lanai
Cuisine
Coin cuisine
Balcon
Coin salle à manger séparé
Aire de jeux extérieure
Jardin
Salle à manger

À propos de cet hébergement

BELLE VILLA POUR 15 PERSONNES 3 PISCINES ACCÈS PRIVÉ À LA PLAGE

Belle maison récemment rénovée avec des meubles et des couleurs de style mexicain, immergée dans la nature entre la jungle et la magnifique mer des Caraïbes. Equipement: 3 piscines, terrasses avec solarium, bar et jacuzzi, espace barbecue. Confidentialité et de détente accompagneront vos jours dans la spacieuse, élégante et confortable.
Pour les amateurs de sport, il y a un court de tennis avec des raquettes.
Grandes chambres, entièrement meublées, avec un lit king size, salles de bains avec baignoire et douche
Services de serviettes de bain et de plage, services de douche (savon et shampoing).
Télévision par câble et wi-fi. A / C et d'un ventilateur. Sèche-cheveux et fer à repasser. Vitres électriques noircies.

Ajoutez des dates pour connaître les prix

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Règles de l’hébergement

Arrivée après 15 h 00
Départ avant 11 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
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Animaux de compagnie

Animaux de compagnie autorisés : chiens et chats (maximum 2 au total)
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Fumeurs/non-fumeurs

Fumeurs autorisés : dans certaines zones déterminées
It's allowed only outside

Renseignements importants

À savoir

Nº de l’hébergement : 4191153
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
Possibilité de location à long terme
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

À propos du quartier

Playa del Carmen

Dans le quartier Playacar à Playa del Carmen, vous trouverez cette villa à côté d'un terrain de golf, face à la mer. Les célèbres Terminal maritime Playa del Carmen et Parc à thème Xplor valent le détour si un minimum d'action est à l'ordre du jour. L'aventure, très peu pour vous ? Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des non moins emblématiques Plage principale de Playa del Carmen et Mamitas Beach Club. Vous voyagez avec des enfants ? L'incontournable Parc à thème écologique Xcaret s'impose ! Consultez aussi l'affiche de l'illustre Mario Villanueva Madrid, pour vibrer à l'unisson. Les points d'eau des environs sont le décor idéal pour vous adonner à de nouvelles activités telles que le jet-ski et la plongée sous-marine tandis que les amoureux d'aventures en plein air pourront plutôt opter pour la randonnée à pied ou à vélo et les excursions écologiques.
Afficher plus de villas à Playa del CarmenS’ouvre dans une nouvelle fenêtre
Carte
Playa del Carmen, MEX

À proximité

  • Ruines Mayas de Playacar - 2 min à pied - 0.2 km
  • Club de golf Playacar - 5 min à pied - 0.4 km
  • Plage de Playacar - 5 min à pied - 0.4 km
  • Rue commerçante Quinta Avenida - 19 min à pied - 1.6 km
  • Plage principale de Playa del Carmen - 7 min en voiture - 3.5 km

Transport

  • Aéroport international de Cancún (CUN) - 49 min en voiture

Restaurants

  • ‪Viva Wyndham Maya - ‬14 min à pied
  • ‪Turquesa - ‬10 min à pied
  • ‪Hotel Riu Palace Riviera Maya - ‬3 min à pied
  • ‪Occidental Allegro - ‬6 min à pied
  • ‪Don Rafael - ‬2 min à pied

Foire aux questions

Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15 possède-t-il une piscine?

Oui, cet établissement vous propose piscine extérieure.

Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15 accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les chiens et les chats (limite de 2 par chambre). Certaines restrictions peuvent s’appliquer, veuillez communiquer avec l’hébergement pour obtenir plus de détails.

Combien coûte le stationnement à Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15?

L’arrivée est possible à partir de 15 h.

À quelle heure doit s'effectuer le départ à Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15?

Le départ est à 11 h.

Où se situe Tired of being stressed? Try the sea/pool/cenote/sun therapy! Huge villa for 15?

Playa del Carmen - villa de type familial se trouve sur la mer, à moins de 2 km des sites suivants : Ruines Mayas de Playacar, Plage principale de Playa del Carmen et Rue commerçante Quinta Avenida. Volière de Xaman Ha et Plage de Playacar se trouvent également à moins de 10 minutes de marche.

Avis

8,8

Excellent

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 21 avis sur 31.
Note de 8 – Bien, d’après 5 avis sur 31.
Note de 6 – Acceptable, d’après 2 avis sur 31.
Note de 4 – Médiocre, d’après 1 avis sur 31.
Note de 2 – Terrible, d’après 2 avis sur 31.

9,2/10

Propreté

9,0/10

Arrivée

9,2/10

Communication

9,8/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Very big homeFurniture looks dated and could use some upkeep from kitchen sink being shaky to loose toilet. Host was very responsive and eager to help out with any questions or doubts I had about the home or services provided.Thanks Valentina We had a wonderful time in our stay.
Séjour de 4 nuits en juin 2026
Avis vérifié

10/10 – Excellent

Perfect vacation spot!

We had such a wonderful time! Luca was a great host and the house had everything we needed. Perfect location to relax on a private beach or quickly get into town. Would definitely recommend staying here!
Séjour de 3 nuits en mai 2019
VrboOwner a répondu le 15 août 2023
Thank you very much Laura.It was a real pleasure to have you in our house. I hope to see a next time . Cordial greetings
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful place with great outdoors!

The place was clean and has a great location couple of blocks from the beach. The property manager was very attentive and responded right away to our needs
Séjour de 2 nuits en octobre 2020
VrboOwner a répondu le 15 août 2023
Thanks a lot Alexandra, for us was a big pleasure too. We hope see you next time. Have a good day!!!
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great stay despite Hurricane Beryl

The property was true to the listing, we loved working with Valentina who was very responsive to any needs. We felt safe in the house due to the storm windows when the hurricane descended upon the Yucatan. The only suggestion I would have is providing better access to clean towels throughout the stay.
Séjour de 8 nuits en juin 2024
VrboOwner a répondu le 23 juill. 2024
Thanks, Jason, for your stay and your beautiful review. Have a great day!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Fabulous house of surprise

Besides the standard clean and comfey there is your own private underground CENOTE!!!
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 15 août 2023
Thanks, Fred, for your stay and your review. We are happy you have had a wonderful time in our cenote; see you soon!!!
Avis vérifié

10/10 – Excellent

Awesome hoose

The house and accommodations were great and Luca provided great customer service. The big pool Is shared by 4-5 houses but they were empty for the week of our stay so we had it to ourselves. The property is on a nice resort area and the city is a 5-10 drive to get to restaraunts, bars, or wal mart. Would recommend.
Séjour de 4 nuits en mars 2019
VrboOwner a répondu le 15 août 2023
Thanks so much for your words and your review. I'm very content that your vacation was beautiful. See you next time in Playa del Carmen
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family trip

This house was in a great location. There were so many things we loved about the house, mainly the out door areas. The deck areas and pools were perfect! The house had plenty of room for people to relax on their own. And it had great access to the beach. Just know that it is an older home, it is well cleaned but things need upkeep. Also know that the mattresses are very firm, they were ok for us, but softer would have been nice. And it was a bit hard to not flush toilet paper, but they did empty the trash cans daily. Over all we loved our stay and its location! it is an older house , it seems
Séjour de 7 nuits en février 2025
Avis vérifié

2/10 – Terrible

Points forts : Propreté
Points faibles : Arrivée, communication et exactitude de l’annonce.

Playa Rental

The rental was very clean. There were some problems though. Getting into the neighborhood was difficult and frustrating. Be sure to communicate that you'd like you wristbands upon arrival. Luca, the owner, was not responsive to our calls. We wasted 2 hours driving between different gates trying to get to the rental. The house is large and has a nice patio. However, there is no cozy gathering place. The couch is made of cement with cushions. Something to be aware of if that is important to you. The linens (towels, sheets) need a refresh. The beds are hard and need to be replaced, in my opinion. We left a day earlier and stayed in a hotel so we could get some rest before we flew home. The listing says it was newly renovated but that is not true. Also, there was no Covid testing on site. I emailed about this but he never replied back to me.
Séjour de 5 nuits en janvier 2022
VrboOwner a répondu le 15 août 2023
I'm very sorry to hear that but this review is full of falsehood. 1) we write many times before and during the day of check in the instructions to ask us and have the wristbands. 2) we give information about how found the house. Clearly, if the customer doesn't read the messages it's hard to have every communication. 3) It's funny reading that we didn't answer the customer. We have dedicated customer service with phone numbers only for clients. In this case too, if the customer doesn't use the phone because "I'm on vacation and I don't use the phone" (this is the answer when I have of the guest) it's hard to have a communication. The proof of that is that all last reviews speak about very good communication with us. 4) It's not true that these customers go out the night before. I cannot understand Expedia can accept false reviews. Could continue to answer to others lies presented in this review but I am so overwhelmed by all these falsehoods that I leave the general judgment to those who read the general judgment, after having read the many other excellent reviews that we have.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

The Perfect Getaway Home!!!!

I truly cannot say enough good things about Luca's property in Playacar. The house was absolutely gorgeous and just as the pictures depict it. We slept 10 women very comfortably and still had room to spare. The rooftop pool was our go to hangout spot! Each room also did come with AC so we all slept very comfortably in the Mexican heat. The beach was just down the road, just about a 5-10 minute walk away. The check in process was easy and Giorgia helped us set up shuttles for each of our groups of guests to get from the Cancun airport to the house safely and back again for our flights home. The house is in a gated community and surrounded by hotels and resorts which provides a sense of ease when walking in the neighborhood. Within the community just 10 minutes down the road are restaurants, bars, shopping, a 7/11 and most importantly a starbucks!! The property is also only about 10 minutes from downtown playa del carmen by cab. We also opted to have the private chef services for each breakfast and one dinner and the chefs were absolutely phenomenal, the food was delicious and fresh and each day started off right because of it. We also used the yacht services through Valentina to help us book a private yacht in Cancun that was one of the highlights of our weekend. Overall, the property is beautiful, the communication with the property managers was easy and made our stay that much better. If you are looking for a home away from home in Play del carmen look no further!
Séjour de 4 nuits en mars 2023
VrboOwner a répondu le 15 août 2023
Thanks, Tess, for your beautiful words and review. It was a great pleasure to have you in the house, and we are pleased you had a great time on our property. See you soon, have a great day!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Buen Dia becomes Gran Semana (a great week)

This is an interesting home, designed with a large common area on the main floor,opening to a patio. Our group of 13 included 3 children ages 8,8, and 10. The house has many artsy Mexican features, curves, windows, tilework, carved doors, hat racks, etc. Our group immediately felt comfortable in this vrbo. When we arrived, the hosts had placed the 2 tables on end, next to each other, so that we could all sit at the same table for a meal - very thoughtful! There were 15 (table) chairs inside, about half were cushioned. The patio has 3 tables, and comfortable light-weight chairs that are easily moved. Note:This house is not a house for toddlers or young children, as lower stairs do not have rails, etc. The bedrooms were good. One mattress was full of springs, and the owners replaced that mattress immediately the morning I contacted them. Beds #14/15 are an air mattress. The kitchen was adequate, but then a chef cooked our dinners, housekeeping washes the dishes, so there wasn't much for us to do. When we mentioned maintenance issues (knobs, refriegerator, internet,etc) the manager was extremely responsive. After the booking,they sent us proprety guide, very helpful. Then, a property manager takes over, personalized, attentive. . Chef services were awesome, they shop for groceries, cook your menu, set the table, clean up. Big groceries are not nearby, so we asked the chef to pick up some Lucky Charms and Pancake Mix for us so we did not hve to cab to a grocery!
Séjour de 6 nuits en décembre 2023
VrboOwner a répondu le 21 janv. 2024
Thanks a lot Celeste for your beautiful words and review, and for sure, for your stay. We hope to see you and your family again. Have a great new year!
Avis vérifié

6/10 – Acceptable

Points forts : Arrivée, communication et emplacement.

Excellent location, but the property did not meet expectations

We were very excited to stay at the property for our recent vacation to Playa del Carmen. There were 6 adults and 7 kids (ages 10-12) in our group. We were pleasantly surprised by the location - especially the safe and beautiful Playacar neighborhood, and proximity to a beautiful beach and to downtown Playa del Carmen. We also loved the pool, tennis courts and the large outdoor patio with plenty of table and chairs. We were also pleased that there was enough seating in the dining area to accommodate our large group. The house had enough bedrooms and bathrooms to accommodate our large party, however it was lacking an area where we could all relax comfortably together inside the house. The furniture and beds in the house were very hard and uncomfortable, and there were many bathroom fixtures that were broken. Luca's property manager responded quickly when we notified him of a broken oven/blown fuse by arriving the next morning to make repairs. Be aware that the Hot Tubs are jetted tubs, but the water does not get hot. The stairs in the home are very steep and have large gaps which could be a concern for families traveling with small children or seniors. Also, the first step leading down to the pool and tennis courts has a very steep angle which was also a safety concern. To make the home more comfortable for future guests, we would recommend adding more towels (especially for large groups of people), more toilet paper, and more paper towels. The home is old and in need of repairs to bathroom fixtures, tiles, etc. A railing should be installed on the stairs for safety and the first stair leading down to the pool should be repaired to level. There were ants in the kitchen the day that the cleaning crew was there, likely caused by leaving the side door open for an extended period of time. Overall, the home is in need of repairs and updates. Overall, we had a wonderful vacation in Playa del Carmen and we enjoyed the outdoor areas of the home and the nearby beach very much.
Séjour de 6 nuits en décembre 2019
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Magnifique demeure dans un cadre privilégié !

Séjour à 15 personnes en famille avec des grands et des petits : Magnifique !
Séjour de 3 nuits en février 2022
Avis vérifié

6/10 – Acceptable

Points forts : Communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté

AC leaks BAD and mold

The ac in the master bedroom leaks extremely bad. Not just a drip. It floods the main bedroom. The mains suite smells and had black mold.
Séjour de 4 nuits en octobre 2021
VrboOwner a répondu le 15 août 2023
I am very sorry to read this review because you called me at 9.30 in the evening for a SMALL leak in the air conditioner and at 10 in the morning the next day the technician had already taken care of the problem. In addition, since the air conditioning machine is inside a closet, it is absolutely not possible for it to wet the mattress. so much so that the next morning the cleaning lady asked you to show her the wet spot to be able to do something about it, and magically in the night any awful musty and damp smell was gone.. We are sorry to receive such comments after all the work and attention we give to ensure that customers are comfortable and enjoy their holidays to the fullest.
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Playa Stay

A group of 6 friends all met up at the house for vacation. It is situated in a very very nice neighborhood and is a short walk into town for anything you need. The property is very large and we were easily able to spread out and relax. Daily room cleaning and exterior property cleaning was very nice. They work in the background and you forget they are there. The kitchen is not recently part of the renovation and the stove and microwave are missing knobs. The outdoor kitchen was amazing and got a lot of use. Overall it was a pleasant stay. The only negative part was getting in and out of the development. It was very inconsistent with security. 1 day you would have to leave your drivers license and get a number card, the next day you didn’t. Getting in and out of the gate by taxi was pretty inconsistent. Depending on who was working, they would want to see proof of your registration and your ID. But we made it work and had fun.
Séjour de 4 nuits en février 2021
VrboOwner a répondu le 15 août 2023
Hi Austin thanks for your great review. About the entry and exit from the closed community, I inform you that the rules have changed since your stay. In fact, upon arrival of the customers, there is already the possibility to receive the bracelets (all-inclusive hotel type) and not have to show the ID anymore. However, I would like to point out that this type of check is to ensure maximum safety of the guests within the community and that it is independent of our world as owners of the house. If Playacar (name of the community where the house is) is the safest place in Mexico it is also thanks to these controls. However, the "disservice" if we want to call it that, has been largely resolved and today there is no longer this complication. Chhers!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great host and a really fun property!

The house is just like the photos, staff and host were fantastic, great location!
Séjour de 10 nuits en juillet 2021
VrboOwner a répondu le 15 août 2023
Thanks so much, Dean for your beautiful words. We are very happy to hear that, and we wait very soon. Cheers!!!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent experience

I had a really excellent experience, The management was friendly, rooms are really clean and comfortable . I will come back for sure! And I will suggest your property to all my friends and family THANK YOU SO MUCH
Séjour de 2 nuits en avril 2021
VrboOwner a répondu le 15 août 2023
Thank you too, Eleonore. See you next time. Cheers
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

I LOVE PLAYA

Amazing gateway in Playa del Carmen ! We stay in this amazing villa literally at few steps from the caribbean beach. The "difficult" part was to leave the house because it an heaven on hearth. with a private swimming pool on the back yard deck and jacuzzi tub o the roof deck. Highly recommend this place for a family and friends group hang out and chill. the outdoor kitchen was a plus
Séjour de 2 nuits en avril 2021
VrboOwner a répondu le 15 août 2023
Thanks a lot, Fab, for your review and your words.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

highly recommended Villa

we choose this villa randomly after having issue with another renter not affiliated with this villa. Our Stay was short but Lovely. The House is really clean and spacious. It feel really safe inside a gated community with 24/7 security check. We really enjoy the out door kitchen, buy the private pool, for our evening dinner. Amazing beach at @500 foot We are definitely coming back close to the end of the year. Thanks to the host for the quick accommodation and help
Séjour de 2 nuits en avril 2021
VrboOwner a répondu le 15 août 2023
Thanks Gian for your review and I hope see you very soon . Bye!!!!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Luca's house saved our vacation!

We arrived in Cancun, for our 2 week Christmas vacation, only to find that the house we had rented through VRBO was a fraud. Our experience with VRBO was terrible but that is another story. Looking for alternative arrangements 2 days before Christmas was a nightmare! We found Luca's house and he made arrangements for us to make an emergency landing, the same day. He was attentive to all of our needs and arranged daily cleaning. House was clean, close to the beach, everything you needed was available. We had a small problem with one AC in one of the bedrooms and Luca came right away to get it fixed. They also didn't upcharge for electricity like others do in Mexico. Great neighborhood, we loved the restaurants. Walking distance to 5th Ave. House does have a lot of stairs but there are bedrooms on every floor. I called it my Mexican butt lift! Our son referred to it as the lighthouse. We would definitely return!
Séjour de 8 nuits en décembre 2020
VrboOwner a répondu le 15 août 2023
Thanks a lot Sarah for your beautiful review and words. I very glad you have enjoyed my house. See you soon ,cheers
Avis vérifié

4/10 – Médiocre

Points forts : Emplacement
Points faibles : Arrivée, communication et exactitude de l’annonce.

Very stressful

The villa is a cool place, decent location in Playacar phase 1, always felt very safe. We felt quite swindled once we arrived. We were told that there would be no early check in before 3pm (which is completely reasonable) because the owner told us that it was due to having nobody in villa for 24hours for COVID restrictions. We arrived at 3pm and the cleaning crew was still cleaning garbage everywhere which means we were lied to about COVID safety and 24hr rule. Next there were signs everywhere stating we would have to pay $10 per use for kitchen grill and outdoor grill which was never stated prior to our stay. We never got to enjoy cooking at the villa due to feeling nickel and dimed. Signs everywhere about not touching pool lights or we would be fined, towels on ground fined, seemed like everything had an extra price. The worst part was we were supposed to be supplied with bracelets to enter and exit the gate but instead we were told it was easier to use our ID for pass each time at gate. I’ve stayed in Playacar before and have NEVER had to deal with the daily stress of the gate situation. IT WAS AWFUL and when I contacted host he said to get us bracelets we would be wastin our trip to receive bracelets. but instead we had trouble every time we tried to leave and come back to villa. If you stay here be sure to bring every amentity you would want including all water you will want, even down to salt and pepper if you are going to cook. All in all if you’re looking for a place that’s decent not great then stay here, but was by far the least relaxating and quite difficult time we’ve had in playa del Carmen so far. Truly disappointed.
Séjour de 5 nuits en mars 2021
VrboOwner a répondu le 15 août 2023
It's difficult for us to reply to this review because it's full of lies. In 5 years we rent this house you are the first customer thinking to have pay to use the kitchen or grill. Or have to pay for towels. we have asked you for extra money for something? NO. About the bracelets, I wrote tell me your data to take them, but they have a cost and you didn't like pay. (you are the first customer with this type of problem too, bracelets are an option if you do not want to leave your id at the gare like all people do). I invite people reading this review to read all others reviews and will be evident that this review is "rare"
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Hidden Treasure

The house is filled with art treasures - tile and stain glass wonders. It is an older house that reflects Mexican charm and colour. The three pools kept the kids busy - the outdoor patio was where we spent most of our time - it is a short walk to the beach - and watching the sunrise from the rooftop cabana was great. The Playacar area is very secure and everyone is extremely friendly. Don’t forget to visit Xel-ha and Xcaret, the latter being just a short taxi ride away. Did we love this house - absolutely!!
Séjour de 5 nuits en mars 2020
VrboOwner a répondu le 15 août 2023
I appreciate your review and your words. Thanks a lot and I hope see you soon . Goodbye 👋
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing Rooftop Bar

I rented the place for the 3 pools, but the rooftop bar was the best. The rooftop pool is not a hot tub. The place is amazing, super quick walk to the beach. Luca was responsive when we had any issues.
Séjour de 7 nuits en février 2020
VrboOwner a répondu le 15 août 2023
Thanks Eli I'm very happy you have done a beautiful vacation in my house. See you soon, bye!!!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great home

Great family memories and vacation and great place to stay.
Séjour de 7 nuits en juin 2019
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great House

Our stay was amazing. Cant wait to return
Séjour de 7 nuits en mai 2019
VrboOwner a répondu le 15 août 2023
Thanks you very much Jon, We will wait you for your next vacation.
Avis vérifié

10/10 – Excellent

Amazing vacation home

My family and I had a wonderful stay at this lovely vacation home. It had everything we needed, the beach was close, the pools were delightful, and the rooms had air conditioning. We were pleased that there was plenty of filtered water to drink, and enough space for 11 of us to dine together either inside or outside. We slept comfortably, and enjoyed days walking to playa del Carmen or venturing to nearby sights like Tulum or Cozumel. Luca and Nicola are wonderful hosts and made sure that our needs were met. Thank you!
Séjour de 6 nuits en mai 2019
VrboOwner a répondu le 15 août 2023
Thank you too, it was a big pleasure to have you in our house. See you soon, bye!!!

À propos de l’hôte

Hôte : Valentina

Image de profil de l’hôte
Luca is a former businessman who has lived in the Riviera Maya since 2014. I love to travel, meet new people, and socialize. These pleasures are now my job and my hobby.
Chac is the only Mexican among the 3 of us. I found him in the jungle when he was only one month old with few chances of surviving; he is now a healthy puppy full of joy and youth. He will get into your hearts as he got into ours.
Nicola, until 2015 was a commercial consultant; ever since he started living his dream of working with tourists and having the possibility of living in a sunny and wonderful place like Mexico.
Chac, Nico, and I look forward to sharing this incredible adventure with you.

Voici pourquoi l’hôte a choisi cet hébergement

We immediately fell in love with seeing this house; it's 100% Mexican but with all the American and European facilities, located in the most beautiful part of the Riviera Maya. Living in this house is relaxing, pleasant, and comfortable. Inside the fantastic Caribbean jungle, you are close to the beach and the Caribbean sea. The place is relative to all commodities, commercial centers, hospitals, and transfer services, but when you close the entrance door, you enter a fantasy world isolated from everything else.

Voici ce qui rend cet hébergement unique

Giorgia, our collaborator, will be happy to help you with everything you need about your vacation in the Riviera Maya. Our guests will have dedicated customer service from when they book until check-out. Valentina will help you by phone with the choice of tours and activities. And, if you want, Matteo will come to the house to explain how to enjoy the city better.
Download the app with all information about the house and the Maya riviera:
https://guide.touchstay.com/guest/bPHhct3ihWWE0
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