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Chalet rustique

2BR, hot tub, games, sleeps 8.

Galerie de photos de l’hébergement 2BR, hot tub, games, sleeps 8.

Extérieur
Aire de séjour
Salle de jeux
Aire de séjour
Salle de jeux

Avis

8,4 sur 10 – 
Très bien
2 chambres2 salles de bain8 personnes

Commodités populaires

  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
  • Animaux de compagnie acceptés
  • Wi-Fi gratuit

Chambres et lits

2 chambres (8 personnes)

Chambre 1

1 canapé-lit (double)

Chambre 2

1 très grand lit

Chambre 3

1 très grand lit

Chambre 4

1 canapé-lit (double)

2 salles de bain

Salle de bain 1

Salle de bain 2

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine

À propos de cet hébergement

«Moose-Behaving» est le lieu de vacances idéal pour vous et toute votre famille!

Avez-vous un esprit malfaisant? Aimez-vous un peu de bonne humeur mauvaise conduite? Ensuite, «Moose-Behaving» est le lieu de vacances idéal pour vous et toute votre famille, même le chien de la famille est le bienvenu. Avec un hébergement de luxe pouvant accueillir jusqu'à huit personnes, cette cabine spectaculaire de Pigeon Forge dans les Great Smoky Mountains offrira un confort sans fin et du plaisir pour tout le groupe!

Le plafond cathédrale dans «Moose-Behaving" fournit une ouverte et aérée avec une belle cheminée en pierre dans la grande salle et planchers de bois franc tout au long pour accentuer l'espace. Détendez-vous en face de la 42? Le plasma HDT glisse un film dans le magnétoscope ou le lecteur de DVD et se repose. Profitez de la cuisine entièrement équipée et le barbecue sur le pont. Économisez de l'argent et de votre alimentation en mangeant!

À l’étage supérieur, la salle de jeux propose des équipements destinés à toute la famille, notamment: une table de billard, une table de jeu de baby-foot et une chaîne stéréo CD. Pas besoin de vous rendre dans une salle de jeux coûteuse, vous avez tout dans votre propre cabine!

Les deux chambres dans cette cabine Pigeon Forge disposent d'une télévision par satellite avec les DVR et salle de bain privée et la suite de maître de luxe comprend également un chevet jacuzzi privé. La liste des équipements de première classe ne s'y arrête pas. Votre terrasse privée couverte comprend un bain à remous et des country rockers pour vous aider à profiter de la belle vue sur l’air pur et la sérénité des Smoky Mountains!

Situé à Bear Creek Crossing Resort, un complexe de villégiature fermé à Pigeon Forge «Moose-Behaving» est facile d'accès et à distance de marche des piscines intérieure et extérieure et du parcours de golf miniature. De plus, vous n'êtes qu'à cinq kilomètres des nombreuses attractions de Pigeon Forge et de Gatlinburg!

Alors laissez le «Moose-Behaving" commence! Il suffit de ne pas vous-même trop d'ennuis!

Ajoutez des dates pour connaître les prix

Hébergements similaires

Terrasse/patio
Hot Tub | Fire Pit | Secluded | Pet Friendly | Pool Table
SEVIERVILLE
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
8.0 sur 10, Très bien, (107 avis)
Hot Tub | Fire Pit | Secluded | Pet Friendly | Pool Table

Règles de l’hébergement

Arrivée après 16 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
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Enfants

Enfants autorisés : de 0 à 17 ans
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Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie autorisés
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Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 577812vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Sevierville

Cette cabane vous donne rendez-vous à Sevierville, plus précisément à la montagne. En vacances, vous aimez vous poser et apprécier la beauté naturelle des lieux ? Les célèbres Parc national des Great Smoky Mountains et Douglas Lake vous attendent. Vous n'êtes pas contre un peu d'action ? Alors, partez à la conquête des non moins emblématiques Titanic Museum (musée sur le thème du Titanic) et Dollywood (parc à thème). Lors de votre séjour, ne manquez pas les incontournables Dollywood's Splash Country et Hôtel Wilderness at the Smokies. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que la pêche, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester la randonnée.
Afficher plus de chalets rustiques à louer à SeviervilleS’ouvre dans une nouvelle fenêtre
Carte
Sevierville, TN

À proximité

  • Waldens Creek - 5 min en voiture - 5.4 km
  • Goats on the Roof - 6 min en voiture - 6.0 km
  • Smoky Mountain Alpine Coaster - 7 min en voiture - 7.6 km
  • Hollywood Wax Museum - 8 min en voiture - 4.3 km
  • Titanic Museum (musée sur le thème du Titanic) - 8 min en voiture - 5.0 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 51 min en voiture

Restaurants

  • ‪Sunliner Diner - ‬9 min en voiture
  • ‪Applewood Farmhouse Restaurant - ‬11 min en voiture
  • ‪Iron Forge Brewing - ‬12 min en voiture
  • ‪Wood Grill Buffet - ‬9 min en voiture
  • ‪Apple Barn & Cider Mill - ‬11 min en voiture

Foire aux questions

2BR, hot tub, games, sleeps 8. accepte-t-il les animaux de compagnie?

Oui, cet hébergement accepte les animaux de compagnie.

Combien cela coûte-t-il de séjourner à 2BR, hot tub, games, sleeps 8.?

En date du 13 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement 2BR, hot tub, games, sleeps 8. le 7 août 2026 commencent à 237 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Combien coûte le stationnement à 2BR, hot tub, games, sleeps 8.?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à 2BR, hot tub, games, sleeps 8.?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 2BR, hot tub, games, sleeps 8.?

Le départ est à 10 h.

Où se situe 2BR, hot tub, games, sleeps 8.?

Chalet rustique se trouve dans les montagnes, 2,7 mi (4,3 km) de Hollywood Wax Museum et 2,9 mi (4,7 km) de Titanic Museum (musée sur le thème du Titanic). Country Tonite Theatre et Biblical Times Dinner Theater se trouvent également à moins de 5 km.

Avis

8,4

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 59 avis sur 107.
Note de 8 – Bien, d’après 22 avis sur 107.
Note de 6 – Acceptable, d’après 17 avis sur 107.
Note de 4 – Médiocre, d’après 5 avis sur 107.
Note de 2 – Terrible, d’après 4 avis sur 107.

9,2/10

Propreté

9,8/10

Arrivée

9,0/10

Communication

8,8/10

Emplacement

9,0/10

Exactitude de l’annonce

Avis

Avis vérifié

10/10 – Excellent

Tricia A.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Wedding

Great location - easy check in - nice cabin with fun entertaining amenities
Séjour de 2 nuits en novembre 2024
VrboOwner a répondu le 11 nov. 2024
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests’ vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come to stay with us again.
Avis vérifié

10/10 – Excellent

Joseph K.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Vacation

Enjoy this stay, will be back
Séjour de 3 nuits en octobre 2024
VrboOwner a répondu le 17 oct. 2024
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Avis vérifié

10/10 – Excellent

ronnie a.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family fun

We had a fun family vacation ever our dogs had a good time nice location easy to get to all the local hot spots we would recommend staying here fun for the whole family
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review. Hope to see you again soon!
Avis vérifié

10/10 – Excellent

Jennifer M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great Family Spot!

Exactly as advertised, perfect size for a group of 8. Fun game room for the kids, loved the hot tub on the deck overlooking the mountains, and a short walk to the pool and mini golf for the kids as well!
Séjour de 3 nuits en mars 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review we are pleased to see this was the perfect spot for your family getaway!
Avis vérifié

8/10 – Bien

Amy S.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Good cabin

We loved the cabin, good amenities, the beds were comfortable, the hot tub definitely needs upgrading, but the game room was a nice addition. We would likely stay here again, especially if the hot tub was replaced.
Séjour de 2 nuits en septembre 2021
VrboOwner a répondu le 31 juill. 2023
Please accept our sincerest apologies if your stay was less than satisfactory due to the concerns that you mentioned. It is not our intention to be the source of problems and issues while staying with us but just the opposite. We hope you take this experience as an isolated one and really hope to have the opportunity to welcome you in the future
Avis vérifié

8/10 – Bien

Wendy M.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Moose-behaving

Cabin was very nice, beds/pillows were comfy. Hot tub needs replaced. Overall we had a fantastic time. Would stay there again.
Séjour de 5 nuits en avril 2021
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Avis vérifié

10/10 – Excellent

Melissa B.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Very relaxing place!

The only thing I would suggest is to invest in a new outdoor grill.
Séjour de 2 nuits en juillet 2020
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Avis vérifié

10/10 – Excellent

CAROLYN D.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Holiday get away

Great location, hot tub was great. Internet was down more than up. Called 1st day and response was great. Called 2nd day and no one responded.
Séjour de 7 nuits en décembre 2024
VrboOwner a répondu le 7 janv. 2025
Thank you for your feedback. We're thrilled you enjoyed our location and hot tub! We apologize for the inconvenience with the internet. WiFi in the mountains can be challenging, especially during busy holiday periods when service slows due to high demand. We strive to address all concerns promptly, but we must prioritize emergencies first. We're sorry for any frustration this caused and appreciate your understanding. Our team aims to respond swiftly to all guest concerns and we're sorry we fell short on the second day. Your comfort is our top priority, and we’re committed to making your next stay seamless and enjoyable. We look forward to welcoming you back for an unforgettable experience.
Avis vérifié

10/10 – Excellent

stacy m.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome!

We’ve done a number of VRBO vacation rentals before and this was by far the best. The cabin, location and experience was better than I expected! Nothing to even remotely bring up as a potential negative. Great trip, will definitely consider again!
Séjour de 6 nuits en août 2019
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Avis ancien

10/10 – Excellent

Tracy B.

Great Family Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautifully decorated cabin with lots of special touches that made it an even better stay. Cabin was clean and we loved the fact it was nestled a little off the main strip. Perfect get-away
Séjour de 2 nuits en juin 2016
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Avis vérifié

10/10 – Excellent

Jerry W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Excellent

Good
Séjour de 2 nuits en novembre 2023
VrboOwner a répondu le 7 déc. 2023
Hope to see you again soon!
Avis ancien

10/10 – Excellent

MOOSE-BEHAVING

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great cabin, Great location,and most of all we had a Great time, thank everyone @ eden crest.
VrboOwner a répondu le 31 juill. 2023
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Avis vérifié

8/10 – Bien

Melinda W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great location

This cabin was perfect for our family and loved that it was pet friendly. Less than a 10 min trip to area shopping malls and restaurants. Our only complaint was the beds. We love a firmer mattress and these were very soft and uncomfortable.Other than that we would definitely stay here again.
Séjour de 4 nuits en juin 2019
VrboOwner a répondu le 31 juill. 2023
Thank you for choosing to stay with us. We hope to see you again in the future. Hopefully we can find you cabin that has a firmer mattress so that you love everything about your stay.
Avis vérifié

10/10 – Excellent

blaine s.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Surprise 50th Birthday Weekend

This property was great for a surprise birthday weekend! The location is close enough to the parkway to enjoy all the shopping and restaurants yet far enough away to enjoy the mountain feel. The cabin itself was perfect for our family and dogs. The property managers were very responsive and answered all of our questions in a timely manner. All of the games in the loft are an added benefit in addition to the sauna. I would stay here again!
Séjour de 2 nuits en novembre 2021
VrboOwner a répondu le 21 juill. 2023
Mr. Starnes: Thank you for taking the time to give us your review and we are so happy that you had a great time and that you found everything to be in order for your stay. Wow, sounds like a really nice 50th Birthday! Please be sure to call us when you are ready to come back to the area. We would love to pass on the returning guest discount to you. Happy Holidays!
Avis provenant d’un site partenaire

10/10 – Excellent

You won't be disappointed

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First time we vacationed in the Smokey's mountains will most definitely stay next season ..had a very relaxing time in this cabin, had everything you will need in the kitchen..game room was entertaining.
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your stay with Eden Crest. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Avis vérifié

10/10 – Excellent

Kim J.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing!!!

Our experience was amazing! We were a little disappointed when we bought a bunch of meat to cook on our grill and came back to the cabin, realizing we had no propane for the grill. We contacted management and it was refilled the next day. Overall our stay was amazing with the hot tub, game room, and all of the attractions near by to see. Definitely worth the stay!!!
Séjour de 5 nuits en mars 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review we appreciate the feedback. We hope to see you again soon!
Avis ancien

8/10 – Bien

MooseBehavin

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The carpet was very dirty if it was clean I would have enjoyed our stay more
VrboOwner a répondu le 31 juill. 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Avis vérifié

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Beautiful Cabin

The cabin was wonderful! I will say, cell service is spotty but the landline in the cabin was helpful! In addition to the cabin being clean and exactly as described, the staff went above and beyond to locate my son's switch that he left there. We didn't even realize it was gone until 10 days after we left, and when I reached out to the staff they located it and shipped it back to me. They truly went above and beyond! Great location if you want easy access to pigeon forge as well. This cabin was great for two families, and had a great layout for the kids.
Séjour de 2 nuits en avril 2024
VrboOwner a répondu le 17 mai 2024
It's fantastic to hear that you had a wonderful experience at the cabin! We're glad that despite the spotty cell service, the landline came in handy, and the staff went above and beyond to assist you with retrieving your son's switch. Providing excellent customer service and ensuring our guests have a seamless experience is always our priority. The convenient location for accessing Pigeon Forge is definitely a plus, and we're thrilled that the layout of the cabin worked well for two families and was enjoyable for the kids. If you ever find yourselves planning another trip to the area, we'd love to host you again for another great stay!
Avis vérifié

8/10 – Bien

Timothy C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Christmas Family Vacation

3 night stay for annual Christmas family vacation. Location was great. Have stayed in bear crossing before. Love the gated community for security. Cabin was good. Could use a little more Christmas decor. The decorations were lacking compared to other surrounding cabins. Cabin had all the amenities needed. TV in living room is in desperate need of replacing. I know tv isn’t that important on vacation but morning and evening sitting around with family and daughter, would have been nice to actually see the screen when watching Christmas movies. All in all good trip. Woukd stay again.
Séjour de 3 nuits en décembre 2022
VrboOwner a répondu le 31 juill. 2023
We are pleased to see you enjoyed your stay. Hope to see you again soon!
Avis vérifié

8/10 – Bien

Nick N.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Mountain Getaway Success

This property was great for our needs! We brought our 2 little girls (both under 3), and golden retriever for a few nights. Nice community, although can get a bit loud at night as houses are close together. Porch was awesome, as it was closed in all around. Hot Tub was awesome - we had read a few reviews it didn't work for guests - but we had no problem. Direct TV was was awesome...internet a bit slow but who cares, you are relaxing away from it all. House is ideal for a small family who needs two rooms. Kitchen is basic, upstairs loft is perfect for young kids who want some independence. Overall the property is a short 10 min drive from Pigeon Forge, and an easy 25 min from Gatlinburg. Nice to have the putt putt and pool on site for activities as well. Highly recommend you book for your next vacation =)
Séjour de 3 nuits en mai 2021
VrboOwner a répondu le 31 juill. 2023
We are so glad to hear that you enjoyed your recent stay at Moose Behaving. Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Avis ancien

2/10 – Terrible

Patti B.

Very unprofessional don't have a wedding here

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The staff is very uncaring about your traveling distance, very rude. Finally had to get mgr. involved after we had to wait an he to get in room. The night before our last day they locked us out of our cabin the the cold 20 degrees in the dark. They made us walk through mud for a wedding. They should have laid runners down. Never stay there again. Very unwelcoming
VrboOwner a répondu le 31 juill. 2023
Patricia, Thank you so much for the opportunity to serve your family during your period of celebration when two lives become one. We appreciate all guest reviews as they enable us to know where we succeed and where we can make improvements. We strive to provide each one of our guests with the absolute best customer service possible and are constantly reviewing calls, coaching and training our team. All of our guest issues are taken extremely seriously and are thoroughly researched. While our check-in process begins after 4PM, our team makes every attempt to check guests in as early as possible. We of course cannot guarantee an early check-in but in your instance our records show that our Guest Relations Manager contacted your party and checked you in early at 3:09P.M. Our outside vendor reports, and internal phone call logs have verified that there were no key code changes or disruptions that would have interrupted your stay, and there are no call recordings from you to inform us that the key code was not working. It appears that whatever issues you were having must have rectified themselves since we have no calls or record of you needing a replacement door code. We were thrilled that we were able to facilitate the uniqueness and charm that an outdoor wedding in the Smoky Mountains can provide. While unfortunately we are unable to control the weather, our maintenance staff did in fact provide carpeted runners that covered the small area of mud that led to the covered bridge where the ceremony was held. We are sorry that you did not fully enjoy your stay. Our team welcomes all guest to come and visit us and experience all of the charm that only the Smoky Mountains can provide.
Avis vérifié

6/10 – Acceptable

Steve G.

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Clean Cabin, Loud Neighborhood, Slow Internet

The house was very clean. Plenty of towels and seating. The house itself was great. But the location was not great. As someone else mentioned, the cabin is in a "cabin neighborhood" and even though we were there during the slow time of the year, you would have thought we were at Panama City Beach during spring break. Lots of parties from multiple cabins in all directions. It doesn't help that there is a large cabin across the road that had 14 cars and about 40 people staying there. I went there to work, but the free internet they provide was slow at only 2Mbs. No streaming or smart TV's. You get some Verizon service. This could be great if you want your kids to unplug for a while. Again, the cabin was clean. So if the other stuff doesn't concern you, give it a shot.
Séjour de 5 nuits en décembre 2020
VrboOwner a répondu le 31 juill. 2023
It saddens us to hear about the noise disturbance. We are sorry that your neighbors were so disrespectful. Typically most guests are courteous of their neighbors. In the future if you ever have an issue with noisy neighbors we would encourage you to call the police. While we cannot do anything to address other cabin rental company guests the police authority is far greater than any management company is in these types of situations. Wifi is a challenge here in the mountains and is slower than what most of our guests are used to at home. We are truly sorry for any inconveniences you experienced and look forward to seeing you again soon for a far more peaceful and enjoyable stay!
Avis vérifié

6/10 – Acceptable

Jason C.

Points forts : Propreté, arrivée et emplacement.
Points faibles : Communication

Cabin pros-cons

The cabin was nice and clean but the dishwasher didn’t properly wash (it wasn’t releasing the soap like it’s supposed to), the hot tub didn’t work for 2 out of the 3 days we were there, the sauna had no lights in it so it couldn’t be used after dark, it’s a good family cabin but had some issues that need to be fixed. I called the office 3 times only to receive 1 call back and still not get the info to fix the hot tub till 8am the next morning which was our checkout day because “a ticket had to be put in” and check out time is at 10 so we didn’t get to use it.
Séjour de 3 nuits en mars 2021
VrboOwner a répondu le 31 juill. 2023
We appreciate you taking the time out of your busy day to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We apologize for the issues you experienced and they will be addressed. We hope that next time will be better.
Avis ancien

6/10 – Acceptable

Moose-behaving

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our rental experience was a B-. The unit was mostly clean although we found some dirty socks in the couch cushions. Also, there is black mold growing behind the toilet in the master bathroom. There was no propane in the tank to use with the gas grill which we found out after we bought and prepared food to grill. Most frustrating was when we had to leave the pool with no notice on Saturday afternoon because of a wedding occurring on the lawn. Getting kids ready and getting down to the pool is no small feat. Please let guests know with plenty of notice of these events which are planned far in advance. On a positive note, the furniture was great, the game room upstairs was awesome!
VrboOwner a répondu le 31 juill. 2023
Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize.
Avis vérifié

2/10 – Terrible

William G.

Points forts : Propreté
Points faibles : Communication, emplacement et exactitude de l’annonce.

HORRIBLE HOUSE AND EXPERIENCE

This was the 97th house we have rented worldwide and the worst. No one should have to experience what we did. There were 17 big things wrong and I am glad to share the list if wanted. They had a 2 month warning that the living rm TV was bad and did nothing. We requested it be fixed before we arrived and nothing. The biggest problem was NO INSTRUCTION or welcome book, the fireplace didn't work, the water was shut off to the refrieg and ice maker, the furnace wasn't calibrated - set to 72 degrees and woke up at 80 degrees. Called 7 times for help to a call center and talked with 7 different people. 18 1/2 hrs later, help came. He pulled the refrieg out and the water had been shut off, the tv was beyond hope, he searched for 10 minutes to get the fireplace on, each room tv had been shut off manually, the guest bed was so broken on one side, you slid off the bed and had to put towels under it, we all woke up sweating in the heat gone amok, outside light was burned out had to use flashlight to punch in the numbers. Eden tried to replace the house that didn't meet our requirements of 2 kings, 2 baths, and NO STEPS. They offered us one with a king, a queen and 20 steps. We finally had to pack up and move to a Hampton Inn. Keep in mind we are seniors in our 80's and were there to celebrate A 64th anniversary. This was an absolute nightmare and we hope to keep someone else from experiencing this. We spent one whole day waiting for help, packing up and finding a motel. HORRIBLE
Séjour de 3 nuits en janvier 2023
VrboOwner a répondu le 31 juill. 2023
Thank you for taking the time to leave a review we hate to hear you did not enjoy your stay. We do try and repair any issues reported to us but some things are out of our control.

À propos de l’hôte

Hôte : Eden Crest Vacation Rentals

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Langue(s) :

Anglais

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