Ski-In/Ski-Out, Hot Tub, Walk to Main Street

Thank you for your honest feedback. I’m very sorry to hear that your experience did not meet your expectations, especially given your history of renting through VRBO. That’s not the impression I ever want to leave with guests. While I’m glad to hear you enjoyed the location, I completely understand how nearby construction and the other issues you mentioned could have been disruptive. The oversight with the painters' tape, lack of extra supplies, and cleanliness behind the sink are unacceptable and have been addressed with my cleaning and maintenance teams. We’ve made changes and brought in a new team to ensure a consistently high level of cleanliness moving forward and added a checklist to ensure all basic amenities are fully stocked before every stay. Your feedback is being taken seriously, and I’m making changes to ensure this property consistently meets the high standards that guests expect and deserve. I truly appreciate you bringing these matters to my attention.

Thank you for your feedback, I truly appreciate you taking the time to share your experience. I want to sincerely apologize that the cleanliness did not meet expectations during your stay. At the time, we were working with a new cleaning crew who unfortunately fell short of the standards I hold for the property. Since then, we’ve made changes and brought in a more experienced team to ensure a consistently high level of cleanliness moving forward. We're also excited to share that upgrades are on the way, including memory foam mattress toppers and a brand new king size bed to enhance comfort for future guests. Thank you again for helping us improve!