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6/10 – Acceptable
Robert N H.
4 janv. 2022
Downhill Fast
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We have stayed in the same building several times. I have always enjoyed staying there and in the past there have been some issues but nothing major. For instance I got a not so friendly email accusing us of smoking on the balcony when we did not. It wasn’t the best experience but after reminding ICR workers were in the condo below doing renovation I got a half hearted apology at least. This trip started out with us 1 hour out and still not having received an instruction email on room access etc. My fiancé called and had a less than welcoming discussion asking for the info. When we got in we made a list of the items we noticed as requested and Elsa Oles that list to cover us from paying for damages as requested. Overall, the unit was clean. We noted a few small stains on the chair covers, a lack of shower liner/curtain, and parts from the oven sitting on the counter. Our biggest issue was the note on the fore from the master to the patio that says “do not open.” A woman responded to our email and they had maintenance there quick. It was great. We got a shower liner and the door was inspected to reveal it had been sealed shut. The maint man said he would see if there were any notes in the system or what could be done. That was the very last communication we heard from ICR despite email follow up etc. The problem is the master faces the morning and afternoon sun. If you open the main sliding door and windows to enjoy the breeze coming off of the ocean, the master just absorbs heat and makes for miserable sleeping conditions. However if you use the air conditioning and keep the doors shut the master stays cool. We did not spend all that money to sit in an air-conditioned room in December.We followed up for a couple days and gave up. The only reason I’m taking time to write this is because it made for a bad stay in the winter so I can’t imagine how uncomfortable someone would be in the summer. Will no
Robert N H.
Séjour de 5 nuits en décembre 2021
