Beautiful house,Périgord Noir, easy June promotion

Thanks a lot for your appréciation

Thanks very much

Thanks a lot. It was a great pleasure to have you in our house.

Thank you very much

Thanks a lot.

Thanks a lot. Hope see you soon. The house is available, week from 13 July. I can offer you a good price

Thank you very much Daphne for your message. You are very pleasant tenants and with very easy communication. We wish you a great summer and hope to see you again. Line & Bruno

Thank you very much Keith

Thank you so much ! You are welcome again

Your review is so unnecessarily harsh and disparaging that we feel it is necessary to provide a few factual clarifications: The sofas and armchairs are covered with protective covers for hygiene reasons. They are cleaned regularly, as the property welcomes more than 200 guests every summer. The house has three refrigerators, two of which are in the main house. A new set of wine glasses was purchased last year. The bed linen provided is of very good quality. The books are works by classical authors, including beautiful full-leather-bound editions. Most of the paintings are by the artist Suzy Verpillot. The bedrooms are equipped with wardrobes and/or chests of drawers, as well as a sufficient number of clothes hangers. Regarding the outdoor areas, temperatures exceeded 35°C during your stay. The plants, which require regular watering in such conditions, were not watered and therefore did not survive. The barbecue was replaced at your request, and someone came to the property specifically to install it. Contrary to what you state in your review, you did not assemble it. Personal tastes are perfectly legitimate, but they should not be presented as established facts. We are always happy to accept constructive criticism when it is objective and respectful.

Thank you to recognize that the property is gorgeous. We are surprised by your remark on cleanliness, the house is cleaned for 8 hours before the arrival of new guests. sorry if there was a shortage of dishes that day.

Thanks a lot for your appreciation and 5 stars. I take your comments into account.

Thank you very much for your message. It's the best description of the house that we can do ! The best for you and your family.

Thank you so much Michael and your family.

I should point out that there was an exceptional event involving rain, hail, and overflows in the Dordogne in April 2025. The roof of a 20 m² extension was damaged (moved and broken tiles), and the bedroom ceiling let rainwater through. Roof and ceiling work will begin on May 5, 2025, and everything will be in order for the next pitches by the end of May. Regarding the dishwasher, the pump broke down. It's a recent Bosch dishwasher. Darty came to the rescue and ordered the part. Thank you for finding the property charming. We apologize for any inconvenience during your vacation. We are doing everything we can to restore the house to a pleasant condition.

We are surprised to have this type of comments 7 weeks after your stay. No other tenant who came after you was full of the types of inconveniences you mention and we actually had 5 stars in October. If you had reported the odor and drainage problems to me I would have called a plumber immediately (it could simply be a misplaced siphon). The house is a 19th century manor house, perfectly maintained. I think that this house with stylish furniture in an idyllic setting is most often very popular. We are sorry that you did not have a good stay. Nous sommes surpris d’avoir ce type de commentaires 7 semaines après votre séjour. Aucun autre locataire venu après vous ne s’est plein des types de désagréments que vous mentionnez et nous avons d’ailleurs eu 5 étoiles en octobre. Si vous m’aviez signalé les problèmes d’odeurs et d’écoulement j’aurais fait intervenir immédiatement un plombier (ce pouvait être simplement un syphon déplacé). La maison est un manoir du 19e siecle, parfaitement entretenue. Je pense que cette maison avec des meubles de style dans un cadre idyllique est le plus souvent très appréciée. Nous sommes désolés que vous n’ayez pas passé un bon séjour.

Thank you for your comments. The house, given its components, deserved a 5-star rating, in my opinion. Just a few clarifications: 1/ In the main house, there are two bathrooms for the three bedrooms (as indicated in the listing description): one upstairs and the other on the ground floor. 2/ The parquet flooring creaks because we wanted to keep the original parquet flooring; the house dates back to 1760. 3/ We are in the countryside, surrounded by woods, so there are insects. Thank you for taking the time to leave this detailed review.

You rate our house 2, this is the 1st time in 14 years of renting that we have this rating, before you and after you, customers have rated it 5 stars. The house is essentially a 19th century building and you have to know how to appreciate its charm and authenticity. To answer your various points: 3 bedrooms with wardrobes and 3 bedrooms with dressers. Due to thunderstorms, bulbs may have failed. We have a stock for this purpose. The deckchairs are very regularly replaced (6 new in 2023) as well as the parasols (4 new in 2023) 8 hours of cleaning are carried out at least at each change of tenant Thank you for mentioning our reactivity for a new barbecue. We do everything to ensure that tenants enjoy an excellent stay.

Thank you so much Trevor

The property doesn't match your apparently very sterile taste. You made a mistake in your choice. This is no reason to downgrade our rating; the 1 is unjustified. The house is in the middle of the woods, so there may be insects; this is completely normal. The extracts from the description you provide are consistent with those of Abritel, so you get what you paid for. Yes, on the terrace of one of the bedrooms, there are vines on the railing and, moreover, very good grapes and ivy on the wall, which many find charming. Cleaning is done perfectly between each tenant (12 hours).