Beautiful views of the ocean from back porches and also inlet and ocean view from the roof top! Very clean and great and timely communication with property manager. Kitchen was well stocked for all our cooking needs. Will be back!
Thank you for your fantastic review! We're so happy you enjoyed the beautiful ocean and inlet views from the rooftop deck, as well as the easy beach access. Itâs great to hear that the property was clean and that our communication was timely. We're also glad the kitchen had everything you needed for cooking. We look forward to welcoming you back for another amazing stay!
Thank you for your positive review! We're thrilled to hear that you enjoyed the location and found the house clean and accommodating for your family. We look forward to welcoming you back again soon!
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and everything met your expectations. We hope to host you again soon for another wonderful experience!
We have stayed in this property for the past two years for our annual fall beach trip!! It is beautiful and well laid out! Just what our family needed!
Our family loved this house. There is plenty of room in the gathering areas and in the sleeping areas, and nothing beats being just steps away from the beach.
My family and I enjoyed this beach front property in early June. Communication was great. Unit was very clean and spacious. Overall, a splendid week at the beach.
Communication with the host was outstanding. The property is accurately described and pictured in the listing. The location is perfect, secluded from the hustle yet close to everything you would need. We would definitely stay here again!
We're thrilled to hear that you had an outstanding experience and that our communication met your expectations. We're happy that you found the property was accurately described and represented by the pictures in the listing.
We are delighted that you found the location to be perfect, offering a secluded atmosphere while still being conveniently close to everything you needed. Thank you for your kind words. We look forward to welcoming you back for a future stay!
We had a wonderful stay at Up on the Roof! The house was perfect for our needs and the location canât be beat. We especially loved the sandbar at low tide and tide pools in the evenings, helping us max out our hours on the beach. Amy was super accessible and helpful during our stay.
we truly enjoyed our stay at this beachfront location. the house is beautifully decorated, the LR, DR, kitchen area is gorgeous. the best part was the views from the decks, sun rises were awesome!!
All communications, before and after our stay, were prompt and clear.
The house was exactly as advertised, but the view and access to the beach were even better than expected.
We absolutely would rent again.
Thanks!
Thank you for your positive feedback! We're glad to hear that the communication, house, and beach all met or exceeded your expectations. We look forward to having you back for another visit. Thanks!
From the moment of arrival, a sense of relaxation came upon us knowing we would be staying at a place that will accommodate our every need. The property overlooks the ocean and has plenty of space for relaxation. It's very convenient to restaurants, grocery stores, and places to enjoy a day of fun. Super glad this was the place of choice for our vacation. Will Definitely be back and Amy was super awesome and attentive to our every need. Thank you for allowing us to stay at your beautiful place.
Wow thanks so much for visiting and being such wonderful guests! I'm so happy you enjoyed the relaxation and convenience of having everything you needed for a great vacation. Look forward to having you back for another visit!
What an amazing place to stay! It was the perfect size for the whole family. The top deck was a wonderful place to sit and have our tea and coffee in the mornings while trying to spot dolphins. The location was a convenient 10 minute drive to grocery and souvenir stores. It was clean and well kept. I would have liked more storage in the kitchen to place all our food for the week, but we made it work! Being able to take our dog with us was an added bonus.
If this is your first time going to Topsail you MUST go to the Topsail Trading Company and get some homemade fudgeâŠ.it is amazing and they have so many flavors to try!
Thank you for a wonderful stay and we will see you next year!
This is a nice house and pet friendly which was important to us. The kitchen is well equipped.
Only negatives were the view from the main living level looks at the dunes and you can barely see the water. However, the second floor deck off the master has a great view as well as the roof top. Also, there is no DVD player and we had brought movies to watch. You can get some movies through the owner's netflix but we found that limiting. Overall, a reasonable week.
Thanks for visiting! Mother Nature has built up our dunes, providing wonderful protection for our oceanfront home but we can still see the beautiful ocean from the main floor, so I'm a little baffled by that comment. Glad you enjoyed your visit, please come again.
This house was GREAT! It was so clean and the furniture was nice and clean too. We werenât afraid to sit on the furniture, as with some houses in the past! The walk to the beach was short and easy. Close enough to make multiple trips back to the house for supplies, potty breaks, extra drinks, beach gear, etc. The location is great! The beach wasnât crowded, even at the public beach/parking area a quarter mile down! Itâs a short and easy drive to Surf City where all the shops and restaurants are. The decks were by far our favorite part of the house, though! We LOVE sitting and watching the waves crash or looking for dolphins and this house has the PERFECT decks for that! Amy was super responsive and accommodating to our needs. We will definitely be back!
Thanks for visiting and sharing all the things you loved about the house and beach! Iâm so happy you enjoyed it and look forward to having you back for a another visit.
Our family of 5 loved the space and updated finishes of the âsunâ unit. Two covered decks were a big plus and somewhat unique amongst topsail properties. We loved enjoying coffee and the gorgeous ocean views from the top deck in the am, and catching a break from the sun in the afternoons on the lower deck with our book. Kitchen had all we needed to pull together meals when we werenât enjoying carry out from a few local places in nearby surf city. Beach was awesome - not too crowded and every housegoer kept to the section in front of their property. The unit is a duplex - our neighbors were super friendly but large group could be loud sometimes when they were in the kitchen near the pass-through door. Amy was great to work with. Overall a great place and canât wait to return for another visit in the future.
Points faibles : Communication, exactitude de lâannonce
Not quite as expected
Start off with the good - the beach is in the backyard, and thatâs about it.
Be prepared to make your own beds on check in, we asked where are all the sheets? Owner comment, âoh due to the pandemic, we arenât making any beds, linens are in a bag by the doorâ. Ok⊠been to 20 + vacation rentals in the post-pandemic era, and this is a first. Should get a discount on the cleaning fee if Iâm also a housekeeper.
This is a duplex, with neighbors only a small 2 way door apart, as in adjoining hotel rooms. Our neighbors were partying hard with a large group late into the night. We told the owner, who said they would say something, but nothing changed, doubt they reached out to the other renter. Few other little issues, always an excuse from the owner. Never took responsibility for anything.
Very heavy storm one day while we were there, woke up in the morning to discover the roof leaked all night right into my wifeâs suitcase. Full of water. That was our last straw and we left a day early. Notified the owner of the leak, and another excuse, no apology. We were offered a credit to come back, not that we would anyways. Never received the credit, tried to follow up with the owner but never a reply. Filed a complaint with VRBO.
Do yourself a favor and find anything else to rent while visiting the area.
We appreciate this guestâs feedback and are delighted that he enjoyed the beautiful oceanfront location of our home.
This guest began expressing dissatisfaction prior to arrival when he discovered a rainy forecast for his holiday weekend reservation. While we sympathize with his desire for better weather, we established our cancellation policies to ensure fairness to all our guests and to protect our business. A few days prior to arrival, this guest requested an exception due to the rainy forecast. We emphasized our cancellation policy, which he accepted, and recommendation to purchase trip insurance, which he declined when making the reservation. He continued to demand that we make an exception for him. We would like to emphasize that we cannot be coerced into providing refunds or exceptions to our stated policies under the threat of a negative review. While we appreciate all feedback, we have numerous rave reviews that demonstrate the positive experiences of 99% of our guests.
To accommodate this guest and maximize his enjoyment of better weather, we offered an early check-in and late check-out. While he took advantage of the early check-in, he mentioned having to leave early on the check-out day for an appointment, and was unable to utilize the extension we offered.
We would like to clarify that we provide all necessary linens, as clearly stated in the pre-arrival information. Despite exhaustive communication with this guest, he didnât report a leak until after departure. It is crucial to report such issues during the stay for prompt resolution. An inspection by our crew and contractor revealed no evidence of a leak.
As a duplex property, one wall is shared with the neighboring guests. However, the 6-inch concrete construction of the home greatly reduces noise transfer, except through the adjoining doors between the kitchens. We have established quiet hours for the benefit of all guests, and the neighboring guests adhered to these hours. In fact, those guests had no complaints at all and submitted a positive review.
Our experience with this property and the hosts was difficult to say the least. First night, we found a live giant cockroach the size of a key fob in the first floor bed under the sheets. That person slept on the couch that evening and no one slept on that bed our entire stay even after the owners sent out a bug sprayer.
The fridge leaks water leaving a large puddle in front every morning to clean up so kids donât slip and fall.
The pictures of the property are old and deceiving. The pictures show all beds are made with sheets already on and towels next to the beds. In reality, all bed sheets and towels are in a bag on the bottom floor so all beds have to be made yourself.
The pictures also show three rocking chairs outside. Instead there was only one functional rocking chair and another one was missing the seat. No third one.
One night and the following day we had heavy rain. We found out the roof leaks badly. Water leaked in two bedrooms, a hallway, down the wall of the stairs, and from the kitchen ceiling onto the kitchen island. We had pots catching water and spent the day mopping up water which continued leaking all day to prevent anyone from slipping and just trying to prevent unnecessary damage to the house.
At closer inspection, the house leaked several times before. Thereâs water stains on the kitchen ceiling and baseboard trim in some bedrooms.
We contacted the owners about the leak. They sent a roofer out and couldnât find the source of the leaks. The owner Greg came out and was very rude. His entire focus was on the property instead of our experience. No thank you for helping with the water leaks and only a quick apology for the inconvenience as he was going up the stairs to look at the leaks. He vacuumed up some water, plugged in a fan, and a moldy smelling dehumidifier in the bedroom.
We asked for a partial refund from the owners first in writing, then again verbally, then again in writing and each time theyâve deflected from giving us a definitive answer. We never would have stayed in this property if we knew what we were getting into.
Itâs been over 3 days and still the owners refuse to advise whether they are willing to give a partial refund or not. Choose a different host.
We own and rent seven oceanfront homes and this is the home we choose to stay in when we are at the beach. If anything it is better than represented in the pictures - having newly renovated bathrooms that arenât even shown currently and plenty of comfortable outdoor seating on the decks. You can read all our other 5 star reviews to see our other guestsâ positive experiences. We have never had a guest like this. This guest was a problem from the outset, not paying the rent on time. We chose to work with them on payment timeframe to enable them to keep their reservation. When we had severe storms during their visit - 10â of rain and high winds - that caused a very small amount of water to come into the house, they went on the attack. We offered to send our cleaning crew to clean up. The guests declined our offer and were rude and on the attack when we arrived at the house to help. Despite our prompt, polite and professional response, they demanded a refund and then didnât follow checkout procedures resulting in significant issues for our crew turning over the property for the next guests (who, by the way, gave a 5 star review). When we told them this may impact their security deposit, they promised a negative review, even after emailing us to say that they recognized the issue was out of our control and we did everything possible to resolve it in a timely manner. The bottom line is they spent their whole week, and their time since departure, focused on getting money back instead of enjoying their week at the beach.
The rooftop deck sold us on this house and the rest was icing on the cake. We had a group of 10 and fit just right, including one of our dogs who got to come on this trip with us. The furniture was very comfy and the kitchen was well equipped. I loved walking out with our dog early before sunrise for a walk on the beach right out the back door. Highly recommend this house.
Thank you so much for this fantastic review! We're thrilled the rooftop deck sold you on the house and that everything else was just the icing on the cake. Itâs wonderful to hear your group of 10 (plus your dog!) fit perfectly, the furniture was super comfy, the kitchen was well equipped, and you loved those early sunrise walks right out the back door onto the beach.
We have been coming to Topsail for over 30 years so needless to say, itâs a special place to usâŠlike a second home! Up on the Roof was a wonderful place to stay and we wouldnât hesitate to stay again. Clean and everything was as described. It was no problem but we could hear the other guests thru the shared door but it wasnât an issue. Check in was easy and linens arrived. No hesitation in recommending this home.
Thank you for your wonderful feedback about your stay in the Sun unit of Up On The Roof. We are honored that you chose our property and that Topsail has become a special place for you over the past 30 years. We strive to provide a second-home experience for our guests, and we are delighted that you found it to be just that.
We're thrilled to hear that everything was clean and as described, meeting your expectations. While we apologize for any minimal noise you may have heard from the shared door, we're glad it did not pose a significant issue during your stay. It's great to know that the check-in process was easy for you and that the linens arrived promptly.
Thank you for your recommendation! We greatly appreciate your support and trust in our home. We look forward to welcoming you back on your future visits to Topsail.
We had a wonderful long weekend getaway! The property has amazing direct access to the beach. Beach was uncrowded with mild wavesâŠgreat for families.
So glad you enjoyed your visit! Please come again!
Ă propos de lâhĂŽte
HÎte : Amy Spraker
We got engaged and married on North Topsail Beach 25 years ago, so this is a special island for us! We are thrilled to have the opportunity to share it with newcomers and return visitors.
We admired 'Up On The Roof' for some time before the opportunity to purchase is became available. We loved the views from the rooftop decks that give the house it's name.