The condo was gorgeous. Absolutely beautiful and the location was perfect. Near the beach and all of the other activities on that strip. The company that owns the condo however, left quite a lot to be desired. First, we get to the condo after a 4.5 hour road trip and the code to get in is wrong. We received this code about a week before we got to the condo. So, thinking that it's a simple error that can be easily corrected I call their customer service team, we try out about 2 or 3 other codes, none of which work. About an hour has passed by this point and we have still not been able to get into the condo. So they send a maintenance person, with a key, that shocker, does not work. Finally, I speak with one of the local managers and she finds a code that works and we make our way inside. We ask her and the maintenance guy if there is any thing else that we need or could go wrong and they assure us that we are good to go. Fast forward to the next day, we return from the beach and the key pad is in pieces on the ground inside the condo. You'd think we had been robbed. But nope. The local managers called a locksmith, who lucky for us was not even in the condo while the condo was unsecured and the lock was in pieces on the floor, and did not tell us. No smoke signal, no text, no email. Nothing! So I call the local manager, a bit less than pleased and ask her what is going on. She apologizes and says that they needed a key cut for the condo since the one from the previous day did not work and they meant to call us but "someone dropped the ball." When I say that my ears were steaming...! So in order to make things right she gives us a complimentary late checkout. But... guess who didn't tell the cleaning lady that we had a late checkout? And guess who was scared to death yet again in this condo, by a random stranger entering when they were not supposed to? It was such a let-down because the condo was lovely, but it was not worth the drama. It was the first time I used a company rather than an individual and believe me when I say that it will be the last.