My Space Barcelona 2 Apparts. jusqu'à 14 pers. Rambla Catalunya au centre de Barcelone

Thank you so much for taking the time to review us! We are so glad you enjoyed your stay.

Dear Guest, Thank you for your feedback. We are delighted to hear that you found the flat spacious and suitable for a large group. It's great to know that you enjoyed the perfect location and found it convenient to walk to everything. We look forward to welcoming you back in the future.

Dear Franz, thank you for your review. It was great to have you in our apartment both times!😊

Dear Guest, Thank you for considering us as an option for your next mini vacation in Barcelona. We appreciate your feedback and are committed to improving our services and facilities. We look forward to the opportunity to provide you with a better experience on your next visit. Best regards

Thank you so much for choosing MySpace! Our team is always happy to help and we are glad you enjoyed your experience.

Thank you for choosing MySpace! Our team is always happy to help and we are glad you enjoyed your stay in Barcelona.

Thank you so much for taking the time to review us. We are so glad you enjoyed your stay.

Thank you so much for choosing MySpace! Our team is so happy we were able to make your trip to Barcelona great.

Dear Carla, Thank you for taking the time to write such a detailed review. All comments are essential to improve our service. We would like to clarify that we are clarifying that the TV is not smart; bathroom essencials are providing only once on the arrival day. We hope you will give us another opportunity to demonstrate how important our valued guests are, and show you a new and better experience. Best regards, My Space Barcelona Team.

Dear Guest, Thank you for your feedback. We sincerely apologize for the condition of the property and the poor experience you had with our staff. It is unacceptable that your needs and complaints were not addressed and that your call was cut off. This is both rude and unprofessional, and we regret any distress this caused. We will ensure that our staff visits the property to assess its condition and correct any misleading advertising. Your feedback is invaluable in helping us improve our services and communication. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a better experience in the future. Best regards,

Dear Guest, Thank you for your feedback. We are thrilled to hear that you loved many aspects of the apartment, including the location, quietness, and beautiful architectural elements. It’s great to know you enjoyed the vibrant neighborhood and easy access to transportation. However, we sincerely apologize for the lack of basic maintenance and supplies. Essentials like laundry tabs, salt, olive oil, and a corkscrew should have been provided, and we regret that your requests to replace the lightbulbs and fix the sliding door were not addressed. We appreciate your understanding and the effort you made to leave these essentials for the next tenants. Your feedback is invaluable, and we will take immediate steps to improve our maintenance and responsiveness to ensure a better experience for future guests. Thank you for bringing these issues to our attention. We hope to have the opportunity to provide you with a more pleasant stay in the future. Best regards

Dear Guest, Thank you for your feedback. We sincerely apologize for the distressing experience you had with us. We understand your frustration with not being allowed to see the property before paying the full amount and the disappointing condition of the apartment once you were able to see it. We regret that the apartment did not match the pictures, was dirty, had an old air conditioning system, and had one room that was unsuitable for your family. It is unacceptable that the furniture was uncomfortable and that the overall condition was far below your expectations. We are especially sorry that you had to find alternative accommodation and that a refund was not offered. Keeping the 400 euros safety deposit without addressing your concerns is not the level of service we aim to provide. Your feedback is invaluable, and we will take immediate steps to improve our processes and the condition of our properties. We apologize for the inconvenience and stress this situation caused you and your family. Best regards

Dear Guest, Thank you for your feedback. We sincerely apologize for the numerous issues you experienced during your stay. It is disappointing to hear that the problems noted in previous reviews were not resolved before your visit. We regret that the bedroom door did not close properly, the air conditioning was insufficient, and the upstairs bedroom and bathroom were not suitable for all guests. Additionally, we apologize for the lack of privacy in the master bathroom due to faulty blinds, the overall cleanliness, and the burnt-out light bulbs. We understand that the check-in process was inconvenient, requiring a taxi ride and only providing one key for six adults. This is not the standard of service we aim to provide. Thank you for bringing these issues to our attention. We will address them immediately to ensure a better experience for future guests. Your feedback is invaluable in helping us improve our services. Best regards

Dear Guest, Thank you for your detailed feedback. We sincerely apologize for the condition of the apartment and the discrepancy between the photographs on the VRBO site and the actual state of the property. We regret that the maintenance and overall upkeep were not up to standard, and that you had to make the full payment before seeing the apartment. We apologize for the inconvenience caused by the broken and missing furniture, and other maintenance issues. While we did send a maintenance worker to address some of the problems, we understand that this was not sufficient to improve your overall experience. We appreciate you contacting us and providing detailed descriptions and photos of the issues. Your feedback is crucial, and we will take immediate steps to address these problems and ensure our listings accurately reflect the current state of our properties. We will also communicate with VRBO to ensure better verification of property conditions to prevent future guests from experiencing similar issues. Thank you for bringing this to our attention. Best regards,

Dear Guest, Thank you for your detailed feedback. We sincerely apologize for the numerous issues you encountered during your stay. The condition of the apartment, including broken door handles, non-locking bathroom, faulty kitchen cabinets, lack of basic supplies, and overall cleanliness, is completely unacceptable. We are extremely sorry for the inconvenience and discomfort caused by the maintenance problems, such as the shocks from the bedside lamp, low showerheads, and the low ceiling in the upstairs bedroom. Additionally, the lack of response from our staff and the failure to send a handyman to address these issues is inexcusable. Your experience does not reflect the standards we aim to uphold. We will take immediate action to address these problems and improve the maintenance and communication processes to ensure future guests do not face similar issues. We appreciate you bringing these matters to our attention and hope you might give us another chance to provide you with a better experience in the future. Best regards