San Antonio, Texas (SAT-Aéroport international de San Antonio)
Airport, San Antonio, Texas (SAT-Aéroport international de San Antonio)
33 min en voiture
Chambres et lits
4 chambres (12 personnes)
Chambre à coucher 1
1 très grand lit
Chambre à coucher 2
1 très grand lit
Chambre à coucher 3
1 très grand lit
Chambre à coucher 4
1 grand lit
Salon 1
1 canapé-lit (double)
Salon 2
1 canapé-lit (double)
4 salles de bain
Salle de bains 1
Toilettes · Douche uniquement
Salle de bains 2
Toilettes · Douche uniquement
Salle de bains 3
Toilettes · Douche uniquement
Salle de bains 4
Toilettes · Douche uniquement
Espaces supplémentaires
Cuisine
Balcon
Nombre de salles de séjour
À propos de cet hébergement
4 Lit / 4 condo Bath! 2 cuisines! Droit sur la rivière!
Pour une visite virtuelle, cliquez ici
Chateau on the River offre deux magnifiques condos adjacents à Waterwheel Condominiums qui sont reliés par une porte de passage. Les deux condos donnent sur la magnifique rivière Guadalupe, près de la convergence de Guadalupe et de Comal. Ensemble, ces condos offrent 4 chambres à coucher et 4 salles de bain. Tous ensemble, il y a deux suites de maître avec lits king dans chacune, une chambre avec un lit king size et l'autre avec une chambre avec un lit queen et deux canapés-lits queen size. Des draps de haute qualité sont fournis pour tous les lits et les salles de bain. Entièrement meublé et équipé avec tout ce dont vous auriez besoin pour passer de merveilleuses vacances!
Ce complexe propose également 2 piscines, 4 bains à remous, des barbecues au charbon de bois et un espace vert verdoyant et luxuriant, propice à la détente. Les promenades Rockin 'R River prendront place juste à côté et inviteront les clients à flotter le fleuve Comal ou la rivière Guadalupe entre les journées Memorial Day et Labor Day. Pour toute réservation en dehors de ces dates, le magasin est à seulement 0,7 km. Vous pouvez faire flotter sur la rivière Guadalupe et sortir juste à côté de ce condo. distance du célèbre parc aquatique Schlitterbahn et moins de 1 mile du centre-ville à pied. Moins de 3 miles au centre-ville historique de Gruene.
Chaque condo est fourni avec deux laissez-passer de stationnement, donc avec cette location, il y a 2 places numérotées et 2 places de parking générales. Ces condos sont au troisième étage et ont un ascenseur. Les clients doivent avoir au moins 25 ans pour pouvoir effectuer une réservation et doivent rester à l'établissement. Animaux interdits. Vous recevrez 4 laissez-passer de stationnement et 12 bracelets (montant maximum autorisé).
** PASSANTS ET PASSES DE STATIONNEMENT REQUIS *** Ces condos sont des propriétés individuelles et les propriétaires permettent gracieusement de louer et de profiter de leurs "résidences secondaires"! Le HOA du complexe avait défini des règles visant à garantir à tous les résidents du complexe un moment agréable. En raison de son emplacement fabuleux, nous pouvons avoir des problèmes d'intrus. Les gardes de sécurité sur les lieux sont là pour s’assurer que seuls les locataires utilisent le terrain et que les clients se garent sur les places de stationnement appropriées. S'il vous plaît ne soyez pas offensé par les politiques concernant les bracelets de stationnement et les cartes de stationnement, elles sont vraiment là pour vous garantir un temps fabuleux!
Ajoutez des dates pour connaître les prix
Hébergements similaires
NEW Penthouse on the River-4 BR Corner Condo with Iconic Gruene Tower Views
Gruene
NEW Penthouse on the River-4 BR Corner Condo with Iconic Gruene Tower Views
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
À propos du quartier
New Braunfels
C’est dans le quartier Eastside à New Braunfels que vous trouverez cet appartement en copropriété. Si l'emblématique Gruene Hall figure parmi les incontournables, ne sous-estimez pas les sympathiques Guadalupe River et Comal River, qui vous invitent à admirer la beauté naturelle des lieux. Les agréables Parc aquatique Schlitterbahn New Braunfels et Schlitterbahn East méritent aussi une visite.
New Braunfels, TX
À proximité
Guadalupe River - 2 min à pied - 0.2 km
Parc aquatique Schlitterbahn New Braunfels - 10 min à pied - 0.9 km
Schlitterbahn East - 10 min à pied - 0.9 km
Comal River - 12 min à pied - 1.0 km
Parc Prince Solms - 14 min à pied - 1.2 km
Transport
Station San Marcos - 22 min en voiture
Aéroport international de San Antonio (SAT) - 32 min en voiture
Restaurants
Sonic Drive-In - 3 min en voiture
Los Gallos Restaurant - 3 min en voiture
Taco Bell - 5 min en voiture
Jimmy John's - 4 min en voiture
Buffalo Wings And Rings - 3 min en voiture
Foire aux questions
4 Bed/ 4 Bath condo! 2 kitchens! Right on the River! accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien cela coûte-t-il de séjourner à WW D301302 Chateau on The River?
En date du 8 mai 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement WW D301302 Chateau on The River le 11 mai 2026 commencent à 306 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Combien coûte le stationnement à 4 Bed/ 4 Bath condo! 2 kitchens! Right on the River!?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à 4 Bed/ 4 Bath condo! 2 kitchens! Right on the River!?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à 4 Bed/ 4 Bath condo! 2 kitchens! Right on the River!?
Le départ est à 11 h.
Où se situe 4 Bed/ 4 Bath condo! 2 kitchens! Right on the River!?
Eastside - condo se trouve à moins de 15 minutes de marche des sites suivants : Guadalupe River, Parc aquatique Schlitterbahn New Braunfels et Comal River. Schlitterbahn East et Parc Prince Solms se trouvent également à moins de 2 km.
Avis
9,0
Merveilleux
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Wedding stay
Great location for family to stay plenty of room clean pool great for grandkids
Steve S.
Séjour de 4 nuits en octobre 2023
VrboOwner a répondu le 7 nov. 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay. We hope to host for you again soon!
Thanks, NBE.
Avis vérifié
10/10 – Excellent
George
16 nov. 2025
Points forts : Propreté, commodités, état et installations de l’hébergement et communication.
Nice and spacious with adequate starter supplies. We were off season and few people around. So it was quiet. Inside the unit you don't hear noises from the living room I to bedrooms which was nice for late sleepers.
George
Séjour de 3 nuits en novembre 2025
Avis vérifié
10/10 – Excellent
Sharon Y.
30 juin 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great location
A tiny bit dated, but just fine for our family. Loved the close access to schlitetbahn and the River.
Sharon Y.
Séjour de 4 nuits en juin 2024
VrboOwner a répondu le 15 juill. 2024
Sharon, thank you for your honest review! We are sorry that you were not satisfied with the property you rented. We hope you will give us another chance in the future! Thanks, NBE
Avis vérifié
10/10 – Excellent
Terri P.
24 août 2020
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect family vacation
Was so nice to have enough rooms with bathrooms attached. Everyone was able to clean up at the same time.
Terri P.
Séjour de 3 nuits en août 2020
VrboOwner a répondu le 24 août 2020
Thank you for the great feedback! I'm so glad you and your family enjoyed this fabulous property! We hope to see you again soon!
Thanks,
NBE
Avis provenant d’un site partenaire
10/10 – Excellent
George P.
16 nov. 2025
Wurstfest adventure
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This place worked perfectly for our group coming to Wurstfest. Off season, made it quiet at the two units. Inside noise is minimal between the living room and bedrooms and between units. It was very comfortable. It shows some wear as expected in a place that likely has large use during warmer months, but overall well maintained.
George P.
VrboOwner a répondu le 17 nov. 2025
George, Thank you so much for the fantastic review! We are so glad to hear that you and your guests enjoyed your stay at this wonderful property. We hope to have the opportunity to host you again in the near future! Thanks, NBE
Avis vérifié
10/10 – Excellent
Karen R.
7 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
New Braunsfel Escape Chateau on the river
We had a wonderful time. Every thing made us feel comfortable Both D301/302. The location was great. Close to the pool and river. And everything else was just a few mins away.
Karen R.
Séjour de 6 nuits en juillet 2024
VrboOwner a répondu le 22 juill. 2024
Hello Karen! Thank you for the amazing 5 star review! We are so happy to hear you enjoyed these 2 adjoining units at the beautiful Waterwheel Condos. We hope to host you again in the future!
Thanks NBE
Avis vérifié
10/10 – Excellent
Elizabeth E.
22 mai 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect
Group of family and friends had a blast, perfect location to relax, make memories. Short distance to tubing rental, downtown and stores. This is our 2nd yr coming here and many more yrs to come.
Elizabeth E.
Séjour de 2 nuits en mai 2022
VrboOwner a répondu le 6 juin 2022
Thank you for the great review! We loved hosting you again and can't wait to see you on your next visit!
Thanks,
NBE
Avis vérifié
10/10 – Excellent
Peter d.
16 oct. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Lovely pair of condos, great for a family of five!
We were in New Braunfels for a show at Gruene Hall. Very convenient, nice property with a great outdoor pool and two hot tubs. We had a great time and definitely can strongly recommend this property. The New Braunfels Escapes (NBE) people are awesome with excellent and very prompt communication.
Peter d.
Séjour de 2 nuits en octobre 2022
VrboOwner a répondu le 31 oct. 2022
Thank you for the 5 Star Review! We are glad to hear you enjoyed your stay! We strive for our guests to have a 5 star experience! We hope to host for you again in the future.
Thanks, NBE.
Avis provenant d’un site partenaire
8/10 – Bien
Larry K.
18 mai 2022
Family Reunion
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Had a great time, even though it rained every day.
Larry K.
Avis vérifié
10/10 – Excellent
Denise S.
5 juill. 2020
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Moms 4th of July Birthday
This property accommodations were awesome! There was 9 of us and we had plenty of room. The beds were very comfortable. We even used one of the sleeper sofas and it was comfortable as well. Plenty of blankets and pillows. The river was a little low but we still enjoyed
Denise S.
Séjour de 3 nuits en juillet 2020
VrboOwner a répondu le 5 juill. 2020
Thank you so much for your positive feedback! We are so happy you and your guest had such a great time while in New Braunfels. We look forward to seeing you again on your next vacation to New Braunfels!
Thanks!
NBE
Avis vérifié
8/10 – Bien
Michelle W.
25 juin 2022
Points forts : Propreté, communication, emplacement et exactitude de l’annonce.
Lovely condo on the river
We rented both condos to have 4 bedrooms and 4 bathrooms. We were pleasantly surprised to find that there was an interior door that could be opened to connect the two units. We had 9 adults and there was plenty of space for everyone. Great location.
Michelle W.
Séjour de 3 nuits en juin 2022
VrboOwner a répondu le 10 juill. 2022
Hello Michelle! Thank you for the great review! We are happy to hear you enjoyed these spacious adjoined units. We look forward to hosting you in the future!
Thanks NBE
Avis vérifié
10/10 – Excellent
John D.
20 juin 2021
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Location
Easy check in , ac wasn’t working from 4 pm -9 pm on first day , called around 5 and ac crew came out around 8 pm , only other issue we had was smell coming from garbage disposal, which wasn’t working , nice location, close to everything .
John D.
Séjour de 3 nuits en juin 2021
VrboOwner a répondu le 5 juill. 2021
Thank you for the great feedback! I'm so glad you enjoyed your stay! Thank you for letting us know about the garbage disposal! We hope you will come see us again soon!
Thanks,
NBE
Avis provenant d’un site partenaire
8/10 – Bien
Carol O.
13 juill. 2022
Family fun
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
3O1 definitely needs new frying pans and please get rid of the carpet in the bedrooms
Carol O.
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 14 juill. 2022
Thank you for your feedback, we always appreciate hearing ways we can improve. We hope to host for you again in the future.
Thanks, NBE.
Avis provenant d’un site partenaire
8/10 – Bien
Wayne T.
9 août 2021
Enjoyable
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was okay. No problems.
Wayne T.
VrboOwner a répondu le 11 août 2021
Thank you for the review! We hope to host you again soon.
Thanks,
NBE
Avis vérifié
10/10 – Excellent
Brad P.
28 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
PertPlus Annual Family Vacation
Our three families stayed in adjoining 2BR/2Bath condos. These condos are down the street from Schlitterban and close to tube rentals and Gruene Hall. Both condos were stocked with whatever was needed for meals prep. The two pools are shaded in late afternoon hours making pool time very comfortable and enjoyable.
We plan to stay here again. Rates pretty high on our favorite vacation sites. Thanks to the owners and management company.
Brad P.
Séjour de 5 nuits en juin 2023
VrboOwner a répondu le 13 juill. 2023
Thank you for the great review! I'm so glad y'all had a great time in these 2 wonderful condos, and got to enjoy the fabulous complex amenities! We hope to host you again soon!
Thanks,
New Braunfels Escapes
Avis provenant d’un site partenaire
10/10 – Excellent
Kim J.
23 juill. 2022
Great family getaway
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Enjoyed a relaxing weekend with the grands, nieces and nephews playing in the river and pool. This spot allowed the kids to play in the water safely and even let them ride the tube down a little rapids. They loved it! Wasn't crowded at all.
Kim J.
Séjour de 3 nuits en juillet 2022
VrboOwner a répondu le 25 juill. 2022
Hello Kim! Thank you for the great review! We are happy to hear your family enjoyed this beautiful property. We look forward to hosting you in the future!
Thanks NBE
Avis vérifié
10/10 – Excellent
Theresa K.
16 nov. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Wurstfest
Overall, it is a good fit for our group of 8 friends for Wurstfest. I liked that each bedroom had a private bathroom. Plenty of space. Good communication with company. The complex is aging but not a need to be very aware of the complex rules.
Theresa K.
Séjour de 3 nuits en novembre 2023
VrboOwner a répondu le 1 déc. 2023
Thank you for the 5 Star Review! We are glad you enjoyed your stay overall. We hope to host for you again for next Wurstfest!
Thanks, NBE.
Avis provenant d’un site partenaire
8/10 – Bien
Paige R.
14 juill. 2018
Fun times
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed our stay but were a bit disappointed in the quality of furniture in one of the units but the management explained that the owner had recently updated the AC unit so funds were low - The AC worked great!!!
Paige R.
Séjour de 4 nuits en juillet 2018
VrboOwner a répondu le 25 mars 2020
Hi Paige, Thank you for your review of this property. We are sorry that you did not absolutely satisfied with both of the units accommodations. We hope that you will come back to visit next season when hopefully everything is all updated! Please give us a call when you're ready to plan your next New Braunfels escape! Thanks, NBE
Avis provenant d’un site partenaire
10/10 – Excellent
regina p.
15 avr. 2024
Awesome family friendly rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The two connecting units we rented were great. plenty of room for everyone in our group. The pool and spa was used every night. Folks fished the creek in the back. Many local tubing spots. We didn't know the elevator was there when we first checked in, discovered it later.
regina p.
VrboOwner a répondu le 16 avr. 2024
Thank you for the 5 Star Review, we are glad you enjoyed your stay! The listing does advertise an elevator at this complex. The Guadalupe River may look like a creek, but we are hoping for more rain soon!
Thanks, NBE.
Avis provenant d’un site partenaire
8/10 – Bien
Rick G.
6 août 2018
Family Vacation
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall it was a good experience with a couple of exceptions. The sofa bed in D301 needs to be fixed or replaced. The swimming pool out by the river never looked clean enough for us to get in.
Rick G.
Séjour de 4 nuits en juillet 2018
VrboOwner a répondu le 25 mars 2020
Hi Duke, Thank you for the feedback on your say at Chateau on the River. We are sorry that everything was not absolutely perfect. We want all of our guests to feel like their vacation was spectacular. We will discuss a new couch with the owners of D301 because we know how important comfort is. We are also very sorry that the pool did not seem to be clean. Unfortunately, we have very little control over that as the HOA is in charge of pool maintenance. With so many people staying at these condos and getting directly out of the river and into the pool, sometimes the filter is probably a little overworked. We will definitely make sure to bring this up to the HOA to ensure that the pool is being cleaned properly or inspected to make sure the pump and filter are still working. We hope that you will give us a second chance to show you a perfect New Braunfels escape! Thanks, NBE
Avis vérifié
10/10 – Excellent
Angel D.
20 oct. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great College Reunion
We have stayed in this unit several times. It is two condos that connect, so it works out well for our party of 8. Each couple has their own bed/bathroom. And there's two lounge areas...great for Football Saturday! We love having access to the pool and river, as well as location to local restaurants and a short drive to Gruene. The condo's are clean, well equipped and comfortable. The only suggestion would be to replace the carpets. It seems time:)! We would stay again.
Angel D.
Séjour de 3 nuits en octobre 2022
VrboOwner a répondu le 4 nov. 2022
Thank you for the 5 star review! We are glad to hear you have enjoyed your stay! Thank you for your feedback, we are always up for hearing how we can improve our units! We hope to host for you again in the future.
Thanks, NBE.
Avis vérifié
4/10 – Médiocre
kara b.
9 sept. 2024
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Points faibles : Propreté, communication
Not clean
The units were not clean. One smelled when we walked in called management and they never follow up or bothered to check in with me. Carpets were gross and sheets did not seem clean. Great location and nice pool area
kara b.
Séjour de 3 nuits en septembre 2024
VrboOwner a répondu le 23 sept. 2024
Kara, we were never contacted during your stay other than a quick text at checkout with a restaurant recommendation that you requested and I was happy to give. If we had been contacted during your stay we would have been more than happy to make any oversight on cleaning right for your stay. Its very unfortunate you chose leave a very dishonest public review.
Thanks NBE
Avis provenant d’un site partenaire
10/10 – Excellent
Toni L.
27 sept. 2023
Great Location and very clean
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented tow condos for our adult family. Very clean and great beds! The ac works awesome too. The pool and hot tub is a fabulous feature. We grilled our back as well. The pictures were a little misleading. We thought we would be staying right on the river. Although it is a pretty short walk from the condo(which was still nice) but the view you see here is when you walk down to the river. Also great communication and easy check in.
Toni L.
VrboOwner a répondu le 27 sept. 2023
Hello Toni! Thank you for the great review! The pictures taken of the river are not from the balcony as there is a hill that you walk down to get to the river so it cannot be seen from any of the balconies. We are so happy to hear you enjoyed these beautiful condos and the amenities!
Thanks NBE
Avis vérifié
2/10 – Terrible
April A.
7 juill. 2025
Points forts : Communication, emplacement
Points faibles : Propreté, exactitude de l’annonce
Please read listing carefully. Will not budge on occupancy
I would like to warn anyone renting these condos. First make sure to read the listing carefully. The rules do not go for everyone at this place. I was told no budging on Occupancy and everyone on the property had to have a wrist band. Not true. As a matter of fact there were multiple condos with over Occupancy limit and no one I mean no one but my group had wristbands. I literally was in tears begging for one extra 10 year old. Instead my daughter in law had to stay home so she could go.
April A.
Séjour de 3 nuits en juillet 2025
VrboOwner a répondu le 21 juill. 2025
April, Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and appreciate the opportunity to clarify a few things.
Our team manages only a select number of units within the complex, and we do our best to follow all HOA guidelines to ensure a smooth and consistent experience for our guests. We understand how frustrating it can be to follow the rules while others around you may not appear to be doing the same.
We strive to be transparent in our listings and communications, including occupancy limits and wristband requirements set by the HOA. Unfortunately, we do not have control over how other owners or their guests manage their stays, but we do our best to uphold the standards we are given.
We sincerely apologize if this led to any confusion or disappointment during your stay, and we truly regret that it impacted your family’s experience. Please know your feedback has been heard, and we’ll continue working to ensure our guests feel informed and supported.
We hope you'll consider giving us another chance in the future. Thanks, NBE
Avis provenant d’un site partenaire
6/10 – Acceptable
Liz H.
22 oct. 2020
Water Wheel favorite place for last 12 years
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our stay was good except for a few disappointing happenings. Our group takes 2 or 3 units totaling 20 people. 1. The pool was green and needed to be cleaned. 2. We had visitors as we usually do and 2 of our groups cars were to towed away even though they parked in proper spots. So not sure we will be back to Water Wheel in the future.
Liz H.
VrboOwner a répondu le 23 oct. 2020
Thank you for the feedback, we are sorry to hear that you have had a bad experience. Unfortunately day time guests are not allowed during the duration of your stay at any time as it is stated in the rental contract, every vehicle needs parking passes in order to park at this complex as it is also stated in our rental contract, you are provided with 4 parking passes when renting this unit. We are sorry to hear that the pool was not usable, if you had given our office a call we would have been happy to get in touch with the complex HOA to fix this issue. We only manage a few units at Waterwheel, we hope that you come back to us to give us a second chance. We manage over 85 properties in New Braunfels, we would be happy to host you again. Thanks, NBE.
À propos de l’hôte
Hôte : New Braunfels Escapes
Langue(s) :
Anglais
Hôte de choix
Nos hôtes de choix offrent des expériences hors pair aux vacanciers.