6/10 – Acceptable
Adrian H.
15 mai 2024
Points forts : Propreté, exactitude de l’annonce
Points faibles : Communication
Nice, but ...
Nice spacious apartment - pros and cons: reasonable walk (approx 30 mins) from city centre, castle, etc; #### for two nights, so not cheap, but almost half the price of hotels closer to city centre; Linen provided and small body wash, shampoo, conditioner - really needed a second set of body wash for the second night, so either this needs providing or bring your own; We arrived after dark, stairwell from building front door to apartment front door was dark, soaking wet, and strong smell of chlorine - felt like something out of a horror movie! Could definitely do with more lighting in the stairwell and at the apartment front door - used our phones torches to help see the door locks - ultimately no issues, but just a bit off-putting first time in the stairwell - second night, stairwell was dry and no chlorine smell; Main issue was the main bathroom light which was flickering like crazy throughout the stay - no windows, so unless you wanted to use the toilet or shower with a crazy strobe effect going on, you had to use your phone's torch - obviously impossible to shower like that - I called the management company of the property three times - first time to report, second time to send them the requested video, third time end of first evening questioning why it was not fixed - management company answered the calls, but no updates - repair man had visited, but had not fixed the light, and then no further updates - I think this is poor from Joivy, especially for the price paid.
Adrian H.
Séjour de 2 nuits en mai 2024
