Commencez par marquer des points avec les enfants dans la salle de jeux sur le thème du sport, mettant en vedette sept favoris d'arcade, dont Air Hockey, NBA Hoops, Lane Master Pro, Terminator, Arcade 1Up, Power Putt et Batman Driving Game.
Jouez jusqu’à perdre (faites-nous confiance, c’est possible), ou dirigez-vous vers la salle de jeu où vous pourrez faire face à une compétition de billard ou à un jeu de scrabble géant, tout en émettant des airs de karaoké. Entre deux matchs, prenez un siège et prenez un verre au bar complet ou détendez-vous dans l’alcôve des jeux de société, qui regorge de tout, des dominos à Forbidden Desert. Juste derrière les portes du balcon se trouve un autre havre de divertissement: le balcon meublé d’une table de ping-pong, d’un jeu de palets et de plusieurs coins salons confortables.
Les activités se poursuivent sur la grande terrasse de la piscine entièrement blindée, comprenant un spacieux spa jacuzzi qui déborde dans une gigantesque piscine entourée de palmiers verdoyants et de la nature. Une table de baby-foot, une deuxième table de billard, un ballon de basket de la piscine, le géant Connect Four et des échecs géants sont également disponibles pour vous tenir occupé entre les tours.
Lorsque vous êtes prêt à faire une pause, étendez-vous sur le somptueux lit de repos ou sur l’une des quatorze chaises longues au bord de la piscine, ou rassemblez-vous autour du salon confortable autour du foyer extérieur. Un centre de fitness privé flambant neuf est situé à côté du patio. Il comprend un tapis roulant à écran tactile, un vélo elliptique Precor haut de gamme, un vélo de spin, des haltères, des kettlebells, des tapis de sol, etc.
La séance d'entraînement t'a faim? Faites le plein de plats fraîchement cuits au barbecue en utilisant le gril de la cuisine d’été. Une énorme table de patio pouvant accueillir 20 personnes ou plus permet à votre groupe de profiter des repas en plein air. De plus, la cuisine spacieuse offre tout ce dont vous aurez besoin pour rendre la cuisine plus facile que jamais, y compris un grand réfrigérateur, un évier, une table de préparation, une mini-unité de climatisation, une hotte aspirante et une porte de garage d édiée pour faciliter le chargement.
Même si vous appréciez la douce brise nocturne, l’ambiance de la salle à manger intérieure est imbattable. De la table ronde plus grande que nature pour 18 personnes au lustre circulaire étincelant en passant par les peintures murales et les vues dégagées sur le patio privé par des portes vitrées allant du sol au plafond, cette salle est un régal pour les yeux. Et c’est l’endroit idéal pour se régaler avec tous vos amis et votre famille.
Ensuite, profitez du confort de la salle de séjour élégante, meublée de canapés et de fauteuils haut de gamme et décorée de couleurs vives. La chambre familiale juste à côté est également un endroit idéal pour se prélasser - offrant des sièges confortables pour 10 personnes, un mur de fonctions époustouflant et une télévision intelligente à écran plat 75 pouces.
Mais rien ne dit relaxation luxueuse, comme celle de s'effondrer dans votre propre home cinéma, conçu pour vous sentir comme un vrai défi - avec 12 fauteuils en cuir inclinables, un mur de séparation, un projecteur de grande taille et le système Control 4.
Lorsque la nuit tombe, les enfants dorment à poil dans leurs lits superposés ou à la manière de Spongebob. Une salle secrète «Ready Player One» proposant des jeux vidéo de réalité virtuelle relie les deux dortoirs et gardera les enfants occupés pendant que vous aurez quelques zzz matinaux supplémentaires.
À l'étage supérieur et inférieur, vous trouverez huit autres chambres très spacieuses rénovées, avec des matelas moelleux à mémoire de forme, du linge de maison à 300 fils, de nombreux placards et des salles de bains grandioses. La suite principale au premier étage est un must, avec son lit king gigantesque, sa salle de bain ressemblant à un spa, sa douche à jets pour 2 personnes ou plus, son grand dressing et son accès à la terrasse extérieure.
Vous souhaitez en savoir plus sur l'escapade de votre vie? Contactez-nous pour que nous puissions répondre à vos questions et obtenir votre réservation!
Ajoutez des dates pour connaître les prix
Hébergements similaires
Games Room | Theater Room | Kids Themed Bedrooms | Private Pool
Kissimmee
Games Room | Theater Room | Kids Themed Bedrooms | Private Pool
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
À propos du quartier
Kissimmee
Dans le quartier Réunion à Kissimmee, vous trouverez cette maison de vacances près de parcs de loisirs. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Disney Springs® et Flamingo Crossings Town Center attendent votre visite ! Vous voyagez avec des enfants ? Ne manquez pas l'agréable Complexe de loisirs Walt Disney World® Resort. Découvrez également l'illustre ESPN Wide World of Sports Complex. Les points d'eau de la région vous permettront de vous adonner à différentes activités telles que le tubing sur l'eau, tandis que ses écrins de nature offrent le décor idéal à tous ceux qui rêvent de tester les balades en vélo.
Parcours de golf Reunion Resort - 4 min en voiture - 2.7 km
Complexe de loisirs Walt Disney World® Resort - 11 min en voiture - 14.0 km
Disney Springs® - 13 min en voiture - 18.4 km
Parc à thème Disney's Animal Kingdom® - 13 min en voiture - 14.9 km
Transport
Gare de Kissimmee - 26 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 27 min en voiture
Restaurants
Wawa - 10 min en voiture
McDonald's - 10 min en voiture
Texas Roadhouse - 9 min en voiture
McDonald's - 8 min en voiture
Starbucks - 9 min en voiture
Foire aux questions
Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio possède-t-il une piscine?
Oui, cet établissement vous propose piscine extérieure.
Combien cela coûte-t-il de séjourner à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio?
En date du 10 juin 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio le 27 sept. 2026 commencent à 1 565 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio accepte-t-il les animaux de compagnie?
Non, l’établissement n’accepte pas les animaux de compagnie.
Combien coûte le stationnement à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio?
Le départ est à 10 h.
Où se situe Epic Mansion Near Disney w/ Sports Arcade, Theater, Game Loft, Huge Pool & Patio?
Réunion - propriété de vacances de type familial de Kissimmee se trouve à moins de 5 km des sites suivants : Mystic Dunes Golf Club et Parcours Jack Nicklaus. Les points d'intérêt suivants sont également à moins de 10 km : Mini-golf Bonanza Golf & Gifts et Parcours de golf Reunion Resort.
Avis
9,4
Exceptionnel
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful place. We stayed in this home two years ago and it's still amazing
Brian Q.
Séjour de 8 nuits en octobre 2025
Avis vérifié
10/10 – Excellent
Richard T.
2 févr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent stay. Loved the property.
Everything was well thought out and setup to make our stay easy, relaxing and enjoyable.
Richard T.
Séjour de 7 nuits en janvier 2023
VrboOwner a répondu le 7 févr. 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Brian Q.
8 oct. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Awesome place!
Had a wonderful time and loved the house!
Brian Q.
Séjour de 7 nuits en septembre 2023
VrboOwner a répondu le 25 oct. 2023
Thank you so much for your kind words. We strive to exceed all our guest’s expectations. We look forward to seeing you again soon!
Avis vérifié
10/10 – Excellent
John H.
3 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great host!
Excellent property for a large family or group of families. Plenty of space/ bedrooms and bathrooms. Great home in a great location.
John H.
Séjour de 1 nuit en mars 2023
VrboOwner a répondu le 16 mai 2023
Hello ! Our team is very happy to hear that you and your guests enjoyed your stay with VIllatel! Please come and visit us again soon!
Avis vérifié
10/10 – Excellent
cassie m.
9 déc. 2021
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great house!
Huge house with all the amenities! Would love to stay again!
cassie m.
Séjour de 5 nuits en décembre 2021
VrboOwner a répondu le 7 nov. 2022
Hello Cassie! We are so happy to hear that yourself and your guests enjoyed your stay at Villatel. Please come and visit us again soon!
Avis vérifié
10/10 – Excellent
Krik S.
3 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful home, Wish it was mine :(
I will definitely recommend anyone to book this house and enjoy everything that comes with it. Cute rooms, Great pool, kitchen was awesome!
Krik S.
Séjour de 1 nuit en mars 2023
VrboOwner a répondu le 16 mai 2023
Hello ! Our team is very happy to hear that you and your guests enjoyed your stay with VIllatel! Please come and visit us again soon!
Avis vérifié
10/10 – Excellent
Mahlon R.
20 févr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful Home!!
Everyone had a Great time!! This home is HUGE lots of room, Great amenities, overall Great Great time!!
Mahlon R.
Séjour de 14 nuits en février 2023
VrboOwner a répondu le 7 mars 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Daryl F.
2 avr. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Good for stay!
The house was even outclass than we expected from the photos. The rooms were spacious and well-appointed and the bedding was of good quality.
Daryl F.
Séjour de 1 nuit en mars 2023
VrboOwner a répondu le 16 avr. 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
christian H.
15 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
unforgettable experience
With an abundance of space, it can effortlessly accommodate your entire family, ensuring a truly unforgettable experience.
christian H.
Séjour de 1 nuit en août 2023
VrboOwner a répondu le 31 août 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay at Villatel was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Grace M.
5 août 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Mesmerizing stay!
Immaculate and pristine. The host went above and beyond to ensure that all our needs were met. We were thoroughly impressed and would definitely choose to stay again in the future.
Grace M.
Séjour de 1 nuit en août 2023
VrboOwner a répondu le 22 août 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay at Villatel was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Yvan C.
23 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Incredible experience!
We had an incredible experience at this Nice House. From the roomy and cozy accommodations to the entertaining play tables, darts, and games in the loft, our whole family thoroughly enjoyed our stay. The addition of a welcoming lobby was also a delightful touch. Overall, it was a perfect fit for our family's needs and desires.
Yvan C.
Séjour de 1 nuit en juillet 2023
VrboOwner a répondu le 10 août 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay at Villatel was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
kimberlyn j.
18 mars 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect house!
We were so glad that we splashed out the extra money for this lovely home. It was definitely worth it as there was plenty of room for our family and friends to gather in. The movie theater room was impressive, the kids loved playing all their games. This house was perfect - everything we had hoped for!
kimberlyn j.
Séjour de 1 nuit en mars 2023
VrboOwner a répondu le 7 avr. 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Michael M.
20 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Warm and welcoming staff!
Prepare to be enchanted by this delightful hotel. Every aspect of your stay, from the warm and welcoming staff to the impeccable cleanliness, will make you feel right at home. Not to mention, the pool is a refreshing oasis and the restaurant offers delectable cuisine. And if that's not enough, there's even a game room and gift shop for your entertainment. Trust me when I say, you won't regret choosing this rental - it comes highly recommended for anyone seeking an unforgettable experience.
Michael M.
Séjour de 1 nuit en juillet 2023
VrboOwner a répondu le 5 août 2023
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. We hope you will think of us on your next trip to Florida!
Avis vérifié
10/10 – Excellent
Jeremy A.
20 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent Experience!
Experience excellence at its finest! This remarkable place offers a pristine environment, ensuring your safety is paramount. Not only that, but it also provides unbeatable affordability without compromising on quality. Its convenient location caters perfectly to all your desires and necessities. Rest assured, you won't hesitate to choose this accommodation for future stays.
Jeremy A.
Séjour de 1 nuit en juillet 2023
VrboOwner a répondu le 5 août 2023
Thank you for taking the time to let us know about your recent stay with us. We are pleased to hear everything was excellent. We look forward to hosting you again on your next vacation!
Avis vérifié
10/10 – Excellent
Renee L.
2 mars 2021
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Enough space for everyone
Because of COVID we decided to just get a house big enough to just stay in. The house was great. We all loved the pool and spa. Watched some concerts and movies in the theater.
Played pool and loved the game room.
Renee L.
Séjour de 4 nuits en février 2021
VrboOwner a répondu le 20 oct. 2021
Renee, we are pleased your vacation was a success! We hope to see you again!
Avis vérifié
6/10 – Acceptable
CAITLIN W.
22 mai 2024
Points forts : Arrivée, emplacement
Needs a facelift
Overall the house was fine and suited our needs, but the house is very tired looking. There were a lot of things with "Out of Order" signs on it. The gym was unusable as all of the equipment was out of order, the kitchen countertop was cracked in half and had a sharp edge to it. Upstairs was very warm, we had to buy extra fans to keep the bedrooms cool during our stay. Overall the house was fine, but I don't believe it was advertised well. The arcade room, sound system throughout the house and pool were the redeeming qualities.
CAITLIN W.
Séjour de 8 nuits en mai 2024
Avis vérifié
6/10 – Acceptable
Nicole P.
12 mai 2023
Points forts : Propreté, emplacement
Beautiful house. Needs attention.
We could not get the TVs to work. Had no WIFI. The theater rooms amazing....but our kids couldn't watch anything in it....we had someone come out and try and fix it twice. No luck, we were never able to get wifi or the TV to work. Also the shower in the Master needs some help. The rain head needs cleaned so it actually sprays on you. There are tons of shower options in there, but the temperature control doesn't work.
Kids rooms were really cute, we loved the house, just really hard to not have any TV at all......that knocked out the gaming room as well as the theater room which had been big selling points for our kids.
Nicole P.
Séjour de 5 nuits en mai 2023
VrboOwner a répondu le 22 juin 2023
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time in spite of the issues with the theater and gaming room in which we certainly do apologize for. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Peter H.
11 déc. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Recommended. 5 Stars
My Family just said "WOW" after visiting this villa.
It was close to the airport, parks, and attractions. We loved the pool, large open kitchen/living area, entertainment room, and comfortable bedrooms. It is a large home that was perfect for us.
Peter H.
Séjour de 1 nuit en décembre 2022
VrboOwner a répondu le 18 janv. 2023
Hello Peter,
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Janet N.
11 déc. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
5 out of 5!
We booked this AMAZING House for a whole week for our family of 7. Everything about this home is perfect! The home was super clean, fun, comfy, and spacious! We enjoyed pools and kids loved themed rooms.
Janet N.
Séjour de 1 nuit en décembre 2022
VrboOwner a répondu le 18 janv. 2023
Hello Janet,
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Norbert O.
11 déc. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Well Furnished! Perfect Mansion
The house is beautiful and great for large families. We had a great stay! Close to Disney with room to spread out in a huge area. Very clean. Would definitely recommend it!
Norbert O.
Séjour de 1 nuit en novembre 2022
VrboOwner a répondu le 18 janv. 2023
Hello Norbert,
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Leann S.
11 déc. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Too Big Mansion
It is the best Villa I have ever stayed in. This resort is one of the coolest. The kids loved it and my wife enjoyed our honeymoon in it. :)
Leann S.
Séjour de 1 nuit en novembre 2022
VrboOwner a répondu le 18 janv. 2023
Hello Leann,
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
10/10 – Excellent
Michael P.
2 déc. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Orlando Luxury
We did an 11 day stay celebrating our 50 th Anniversary. With that in mind you have a chance to discover more of the things that might be broken than those on shorter stays. We did report all that we found and a Jeeves technicians responded fairly fast. However, the upstairs dryer control did not work and the “parts on order” answer…..well..not sure what to believe. With 25 people and pool towels and clothing to dry we needed all machines working. The downstairs dryer had to carry the load. Second was the exhaust not working on the BBQ. We grilled a lot and the “parts on order” answer didn’t solve the smoke problem. The ice maker in kitchen barely worked. The mattress bed out by pool needs to go to the dump.
And the lighting for the jacussie did not work. And the shooting game in the game room always lost signal after about 2 minutes.
Now….I will say this. The other amenities were great. All bedrooms were clean and comfortable. The pools was used extensively and was absolutely great. The bottom is a little rough on toes…but large and acccomodating. The jacuzzi was great and also used a lot. I am quite sure we never used half the televisions but the ones used were fine. It was a great trip and all agreed it was fun. A little attention to detail on the other thing I reported to Jeeves repair and it would be outstanding.
Oh yes. The advertisement says garage, but we had no access. Also no access to elevator.
It took quite a while to fiqure out the lighting controls to the back so some control info might be nice.
With all this said, I would rent it again. Its a big and very nice place for an event like we had.
Michael P.
Séjour de 11 nuits en novembre 2022
VrboOwner a répondu le 18 janv. 2023
Hello Michael,
Thank you so much for the kind review. We are certainly delighted to hear that your stay with us was pleasant and that you and your family had a great time. Again, thank you for choosing Villatel for your vacation needs and hope to see you again in the near future!
Avis vérifié
6/10 – Acceptable
Voyageur vérifié
22 févr. 2022
Points forts : Arrivée
Review
Good
Voyageur vérifié
Séjour de 7 nuits en juillet 2021
VrboOwner a répondu le 17 janv. 2023
Hello Don,
Thank you for the review, we're glad to know that your stay was good, hope to see you soon!
Avis vérifié
10/10 – Excellent
Cindy C.
22 févr. 2022
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Fabulous home for a large group
It was an amazing property and had every amenity imaginable!
Cindy C.
Séjour de 6 nuits en février 2022
VrboOwner a répondu le 22 févr. 2022
Thank you for staying with us! We are happy to hear you enjoyed your stay & hope to host you again soon!
Avis vérifié
2/10 – Terrible
Elan J.
6 janv. 2022
Points forts : Arrivée
Points faibles : Propreté, communication et exactitude de l’annonce.
We were so excited to stay at 500 Muirfield loop in Orlando over our kids winter break. The description, pictures and reviews of the house looked like it would the perfect vacation for our family. What we came into was anything but what was pictured or described. The online listing of this house was incredibly deceiving and misleading. Issues included:
- Major construction directly next door from 7am-7pm was known and intentionally not disclosed, continuously disrupting our pool time and ability to relax outdoors.
- Major disruptions to internet and cable (again, well known but not disclosed until at arrival).
- The home was filthy. Our socks and feet were black from the uncleaned floors, we found old trash under beds, etc.
- The home and furnishings are in poor condition. Badly stained carpets, run down furniture busting at seems, broken drawers, fallen knobs, etc. This is anything BUT a luxury home. I've stayed in nicer trailer parks.
- The majority of the amenities had issues. Air conditioner was fixed day of arrival so the home smelled like mold, 30%+ of the arcade games were broken, Pool Cues & table were moldy/broken, movie theater couldn't play movies, cable and internet/wifi were down intermittently (known and not disclosed), Tvs were broken or wouldn't play. So ultimately we were stuck managing all their problems. Despite "policy" everyone showed up unmasked and unannounced.
We though we were getting a beautiful luxury getaway home. What we got was a busted down, disgusting, outdated home that is marketed in a highly misleading way. Based on our conversations with managers, the owners and Villatel/VRBO are well aware of the shortcomings/issues with the home and clearly don't care.
Although we had the promise of resolution and decent customer service with Jeeves, VRBO and Villatel all FAILED from a client experience perspective. False promises of returned calls, emails and texts, full lack of accountability, pass the buck mentality and when we attempted to escalate above the manager we were told "they do take customer calls". Absolute garbage attempt at any meaningful resolution. Their executive client experience team should be fired.
For someone in the hospitality business, VRBO/Villatel mislead us as consumers and ultimately failed to provide quality client experience.
We will NEVER use VRBO or Villatel again and we have encouraged are friends and family to avoid the service as well. Bottom line - BUYER BEWARE.
Elan J.
Séjour de 13 nuits en décembre 2021
VrboOwner a répondu le 17 janv. 2023
Hello Elan,
We are very sorry to hear about the issues you and your family incurred during your stay with us, and we certainly do thank you for the feedback. We are working on improving our guests experience based on the feedback we have received.
À propos de l’hôte
Hôte : Villatel Team
Hi, we’re Villatel. We apply upscale hotel standards to the villa rental experience. Villa + hotel = Villatel, get it?
Like Hyatt, Marriott, or Four Seasons in the hotel industry, we’re on a mission to become the first “flag” hospitality brand for vacation rentals—by offering you the accommodations, guest experience, and consistency you can trust and count on over and over again.
How can we achieve that? As a vertically integrated hospitality brand, we’re the ONLY company that owns the ENTIRE process of creating and managing vacation rentals—from building, custom-designing, and servicing each and every home, to providing elevated customer service to you, our esteemed guests. So we don’t just wait and hope you have an incredible getaway. We pull every lever possible to make it a reality.
Voici pourquoi l’hôte a choisi cet hébergement
In addition to offering beautiful villas with incredible in-house entertainment, we want our guests to enjoy easy, convenient access to hotel-style amenities and amazing local attractions. That’s why every Villatel home is located inside of a larger vacation resort with features like resort pools, restaurants, playgrounds, sports courts, walking trails, and water parks. And it’s just a short drive from amazing shopping, dining, and theme park attractions. Here’s a glimpse of some of the nearby destinations you can expect to enjoy, depending on the location of your villa.
Davenport & Kissimmee villas:
Disney Parks (Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Typhoon Lagoon, Blizzard Beach): ~23-30-minute drive
Universal Parks (Universal Studios, Islands of Adventure, Volcano Bay): ~28-40- minute drive
SeaWorld: ~26-minute drive
World-Class Shopping & Dining (International Drive, Downtown Orlando, and Kissimmee): 28 – 40-minute drive
As seasoned travelers with big families, our founders saw firsthand the drawbacks and inconsistencies of the average vacation rental. So, they set out to build and design from scratch a type of vacation property that offers everything they couldn’t find:
Consistently beautiful décor
High bed counts (for up to 34 guests!)
Ultra-spacious living and dining rooms
Epic themed bedrooms for kids
Arcades and movie theaters
Fully stocked kitchens with high-end appliances
The most UNIQUE and MEMORABLE amenities to make your vacay experience unforgettable—from bowling alleys and treehouse rooms to indoor ninja obstacle courses, casinos, karaoke rooms, and huge spa pools.
Gone are the days of bunking with all the kids on squeaky cots, or trekking across land and sea, only to discover that those online pictures you thought you’d be seeing in person…are actually 15 years old! When you book with Villatel, you can rest assured that you and your crew will enjoy a new kind of vacation experience—in a custom-designed home that’s consistently beautiful & reliable, and offers great value.
Langue(s) :
Anglais
Hôte de choix
Nos h ôtes de choix offrent des expériences hors pair aux vacanciers.