Got in late on a winter night to no heat and a heating system with no instruction that didn't seem to be functioning. Under ten degrees registered inside.
Thankfully, the owner responded even at the late hour, and it turns out you have to wait 15+ minutes for the heat to even kick on. It took hours to heat up the place - pretty unacceptable in the middle of winter when you know people are arriving to the lodging that day.
"But why didn't you just use the fireplace?" Well, it was out of order! No notice, no warning - just out of order. Very disappointing, as the entire weekend was skiing and snowboarding and hanging out by the fire with mates. We specifically booked a place with a fireplace only to have no warning that this wouldn't be operational.
No space heaters, either, so we just had to wear our outside gear for ages while the heat finally started.
Other small things didn't work - the remote for the tv in one of the bedrooms, some lights, etc.
The downstairs bathroom had a lot of leftover hair from previous guests in the corner of the shower.
Some B tags from three previous guests were just left out on the bench - a clear sign no cleaning had happened.
It became a joke that weekend that things might not work. We wanted to watch a movie but laughed that the DVD player might not work. We wanted to cook pizza but held our breath that the oven would work (both did!).
Absolute fantastic location, though, and the kitchen is well stocked for use.