Brand new pool home for up to 6 guests near Disney

Hi Jennifer, Thank you for your feedback as we take all feedback into consideration whether it’s good or bad. We dedicate ourselves to provide a safe, sanitized, and fun experience for every guest. Every home is cleaned thoroughly with our extensive sanitation steps. The sanitation is clean to high standards by cleaning the floors, counters, sheets, vacuuming carpets, towels, bedrooms, bathrooms, appliances, etc. Once the home is clean, our inspector goes to the home and ensures everything is good condition for the next arrival. If something was detected, it will be reported to our office to be replaced or repaired upon arrival of the next guests. Our inspectors do an in-depth examination of the home. He/she examines the kitchenware, appliances, bathrooms, bedrooms, and outside pool area. He/she will also make sure the home is equipped with the necessities, for example, dish soap, paper towels, toilet paper, laundry detergent, towels, and trash bags. The inspector didn’t report anything damaged upon your arrival. When the carpet and clean was reported we wanted to make things right. We insisted on the cleaner to go back, as the carpets were vacuumed. The Horizon team hopes you enjoyed your stay overall in Orlando. Safe travels home. Horizon team