Maison entière

9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)

Galerie de photos de l’hébergement 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)

Une pièce équipée d’un baby-foot, d’un coin bar et d’une grande fresque murale.
Un vaste espace de vie comprenant un canapé, un pouf et une table basse, une cuisine dotée de meubles sombres et d’un four à micro-ondes, ainsi qu’un escalier menant à un niveau supérieur.
Un salon spacieux comprenant un grand canapé, des fauteuils, une table basse et un coin repas avec des chaises.
Un espace repas moderne avec une table ronde, des chaises à revêtement gris, un vase central et un luminaire suspendu.
Une salle à manger avec une longue table, de nombreuses chaises, un lustre et un escalier.

Avis

9,4 sur 10 – 
Exceptionnel

Points forts

  • Grands espaces
    Profitez d’un aménagement spacieux qui offre à chacun plus d’espace pour se détendre.
  • Jeux
    Profitez d’une variété de jeux disponibles sur place, une caractéristique rare.
  • Emplacement central
    Grâce à l’emplacement pratique, vous n’êtes jamais loin de l’endroit où vous devez vous rendre.
9 chambres6 salles de bain23 personnes

Commodités populaires

  • Balcon ou patio meublé
  • Baignoire à remous sur place
  • Piscine privée
  • Accès au parc aquatique
  • Centre d’entraînement physique sur place
  • Barbecue

Explorez la région

Afficher sur la carte
Kissimmee, FL
  • Place, Complexe de loisirs Walt Disney World® Resort
    ‪1 min à pied‬
  • Place, Mini-golf Bonanza Golf & Gifts
    ‪7 min en voiture‬
  • Place, Mighty Jungle Golf
    ‪8 min en voiture‬
  • Airport, Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪33 min en voiture‬

Chambres et lits

9 chambres (23 personnes)

6 salles de bain

Salle de bain 1

Salle de bain 2

Salle de bain 3

Salle de bain 4

Salle de bain 5

Salle de bain 6

Espaces supplémentaires

Véranda ou lanai
Cuisine
Salle à manger

À propos de cet hébergement

9 BD/ 6.5 BA/ Solara Resort (8905 TH)

• Complexe : Solara Resort<br>• 9 chambres / 6,5 salles de bains / 23 couchages<br>• Disney (8 miles) Sea World (16 miles) Universal (19 miles)<br>• Centre des congrès (12 miles) Legoland (33 miles)<br>• Emplacement : Tropical Haven, Kissimmee FL 34747<br><br>DÉTAILS<br>• Climatisation centrale<br>• Lave-linge et sèche-linge <br>• Résidence sécurisée<br>• Télévision dans chaque chambre<br>• Télévision par câble et Wi-Fi gratuits<br>• Cuisine entièrement équipée<br>• Serviettes et linge de maison fournis<br>• Les gants de toilette ne sont pas fournis<br>• Salon avec télévision à écran plat<br>• Sèche-cheveux, fer et planche à repasser<br>• Code d’accès privé pour chaque séjour<br>• Mobilier de terrasse avec chaises longues <br>• Lit parapluie / chaise haute (gratuit sur demande)<br>• Piscine privée protégée par une moustiquaire + clôture de sécurité pour enfants autour de la piscine<br><br>- AGENCEMENT DES CHAMBRES<br><br>PREMIER ÉTAGE<br>Chambre 1 : 1 lit king-size (salle de bains privative)<br>+ salle d’eau commune avec le couloir et la piscine<br><br>DEUXIÈME ÉTAGE<br>Chambre 2 : 1 lit double + 1 lit simple (Mickey Mouse)<br>Chambre 3 : 1 lit king-size (chambre bleue)<br>+ salle de bains commune aux chambres 2 et 3<br>Chambre 4 : 2 lits doubles (chambre des Avengers)<br>Chambre 5 : 1 lit king-size (chambre en noir et blanc)<br>+ salle de bains commune entre les chambres 4 et 5<br>Chambre 6 : 1 lit king-size (chambre grise) (salle de bains privative)<br>Chambre 7 : 1 lit double + 1 lit simple (chambre Harry Potter)<br>+ salle de bains commune entre les chambres 6 et 7<br>Chambre 8 : 1 lit king-size<br>Chambre 9 : 1 lit double + 1 lit simple (chambre La Reine des neiges)<br>+ salle de bains commune entre les chambres 8 et 9<br><br>- INFORMATIONS UTILES<br><br>• PARKING<br>Le stationnement est gratuit. <br><br>Limite de 6 voitures par maison.<br><br>Le stationnement dans la rue n’est pas autorisé. <br>Veuillez vous assurer que les voitures ne sont pas garées sur la pelouse ou ne bloquent pas le trottoir. <br><br>Les véhicules utilitaires, camping-cars, remorques, bus, voiturettes de golf, véhicules de loisirs ou embarcations ne sont pas autorisés au Solara Resort.<br><br>• CETTE MAISON EST EN AUTOGESTION <br>Nous vous fournissons un petit kit de bienvenue pour vous aider à prendre vos marques.<br><br>Veuillez vous rendre au supermarché le plus proche pour vous procurer tout article supplémentaire dont vous pourriez avoir besoin pendant votre séjour.<br><br>• CHAUFFAGE DE LA PISCINE – EN OPTION<br>1-Coût : $35 par jour.<br>2-Durée minimale : 2 jours consécutifs.<br>3-La température ne dépassera pas 95F.<br>4-Doit être demandé 48 heures à l’avance.<br>5-Le spa attenant n’est PAS un jacuzzi. Il ne dispose pas de jets. Il ne peut être chauffé que si l’ensemble de la piscine est chauffé. Les deux auront alors la même température.<br

Ajoutez des dates pour connaître les prix

Hébergements similaires

Terrain de sport
Pickleball Court, Poker Table, Outdoor TV, Climbing Wall: Dreamers Vacation
Kissimmee
  • Piscine
  • Baignoire à remous
  • Cuisine
  • Laveuse
10.0 sur 10, Exceptionnel, (25 avis)
Pickleball Court, Poker Table, Outdoor TV, Climbing Wall: Dreamers Vacation

Règles de l’hébergement

Arrivée après 16 h 00
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 9669793
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur

À propos du quartier

Kissimmee

À Kissimmee, cette maison de vacances vous promet de passer un séjour exceptionnel. Les célèbres Vieille ville et Flamingo Crossings Town Center valent le détour si une mission shopping est à l'ordre du jour. Les boutiques ne sont pas votre tasse de thé ? Tournez-vous plutôt vers les non moins emblématiques Complexe de loisirs Walt Disney World® Resort et Disney's Hollywood Studios®. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Parc aquatique Disney's Blizzard Beach et Parc à thème Disney's Animal Kingdom®. Les points d'eau de la région vous invitent à vous détendre dans et au bord de l'eau en vous adonnant à des activités telles que la natation.
Afficher plus de maisons de vacances à OrlandoS’ouvre dans une nouvelle fenêtre
Carte
Kissimmee, FL

À proximité

  • Complexe de loisirs Walt Disney World® Resort - 1 min à pied - 0.0 km
  • Mini-golf Bonanza Golf & Gifts - 7 min en voiture - 3.3 km
  • Mighty Jungle Golf - 8 min en voiture - 3.6 km
  • Parc à thème Disney's Animal Kingdom® - 8 min en voiture - 2.9 km
  • Disney Springs® - 13 min en voiture - 11.4 km

Transport

  • Gare de Brightline Orlando - 29 min en voiture
  • Aéroport de Kissimmee Gateway (ISM) - 29 min en voiture

Restaurants

  • ‪McDonald's - ‬4 min en voiture
  • ‪Starbucks - ‬4 min en voiture
  • ‪Flame Tree Barbecue - ‬16 min en voiture
  • ‪Taco Bell - ‬5 min en voiture
  • ‪Rainforest Cafe - ‬6 min en voiture

Foire aux questions

9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH) possède-t-il une piscine?

Oui, cet établissement propose une piscine.

Combien cela coûte-t-il de séjourner à 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

En date du 14 oct. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH) le 26 oct. 2026 commencent à 261 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH) accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

L’arrivée est possible à partir de 16 h.

À quelle heure doit s'effectuer le départ à 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Le départ est à 10 h.

Où se situe 9 Bedrooms/ 6.5 Bathrooms/ Solara Resort (8905 TH)?

Cette propriété de vacances de type familial de Kissimmee se trouve à moins de 5 km des sites suivants : Complexe de loisirs Walt Disney World® Resort et Island H2O Live!. Les points d'intérêt suivants sont également à moins de 10 km : Vieille ville et Disney's Hollywood Studios®.

Avis

9,4

Exceptionnel

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 24 avis sur 29.
Note de 8 – Bien, d’après 3 avis sur 29.
Note de 6 – Acceptable, d’après 0 avis sur 29.
Note de 4 – Médiocre, d’après 1 avis sur 29.
Note de 2 – Terrible, d’après 1 avis sur 29.

9,6/10

Propreté

8,0/10

État et installations de l’hébergement

10/10

Arrivée

9,4/10

Communication

9,2/10

Emplacement

9,8/10

Exactitude de l’annonce

Avis

Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
My family and I had a great experience overall. The home was beautiful, spacious, family-friendly, and exactly what we needed for our Disney World vacation. The check-in process was smooth, and everything else about the property was wonderful.The only significant concern was the large number of ants throughout the home. They were present in every room and were so invasive that they would crawl on us. The property would greatly benefit from professional pest-control treatment. Aside from the ant issue, we truly enjoyed our stay and appreciated the beautiful accommodations.
Séjour de 3 nuits en août 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Nice staycation
Séjour de 3 nuits en octobre 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Great rental for Disney family vacation.
Séjour de 8 nuits en août 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great home for adults and children host responds quickly. Home was very clean and had everything we needed.
Heated pool.
Séjour de 6 nuits en décembre 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Clean, spacious, themed rooms were way cooler in person than we expected. Process of registering car was a little weird but host explained well and was very responsive to messages
Séjour de 2 nuits en mars 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
A, great property, easy communication and attention to needs, can book with confidence!
Séjour de 4 nuits en juin 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The hosts were very responsive to all my questions. The house was super clean. We had no issues and will certainly consider renting this house again in the future when traveling in Orlando area.
Séjour de 4 nuits en janvier 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Plenty of space, clean, well equipped kitchen. It is a great place for a group. Short drive to Disney parks. Nice outdoor space on the lanai.
Séjour de 3 nuits en septembre 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome accommodations!

We had an awesome stay!! The house was beautiful, large enough for my big family, had great amenities, and was close enough to Disney for our visit there. Even my husband, who is a tough critic, loved it! We plan to stay here again the next time we're in Florida.
VrboOwner a répondu le 9 juin 2024
Hi Dania, Thank you for taking such great care of the home. Loved having you over. Surely you have created some great memories and hopefully, you will be back for more!
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing House…

This property was amazing, we all enjoyed it from the pool to the game room! It was very clean, smelled good and comfortable! I would definitely come back and stay at the same house! Thank you so much to the owner/owners!
Séjour de 3 nuits en mai 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.

Great for a large group!

Property owners were incredibly easy to work with and check in/check out was a breeze. The house was awesome. Only issue we had was with Orlando traffic, so not an ideal location if you are traveling to/from the parks OR get caught in that traffic from wherever you are coming from.
Séjour de 6 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Pictures do not do this property justice

The property has easy access to everything that Disney has to offer. The house itself was incredible and the pictures do not do it justice. I will definitely stay again.
Séjour de 3 nuits en novembre 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice house.

The layout is great with plenty of room. The pool area was clean and inviting. The only problems we had were a lack of face cloths and no blankets for extra warmth at night if needed. It takes about 20 minutes to get to Disneyworld from this location.
Séjour de 6 nuits en novembre 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Family Trip to Disney

5 stars, highly recommend. Pictures represented the property perfectly. Great distance from Disney. Accommodated the whole family. The pool was nicely heated so we could swim despite cold outdoor temps in early February. My two sons (ages 5 and 3) loved the game room and Avengers room; they called it their spy house. We can’t wait to go back!
Séjour de 4 nuits en février 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Picky client

I love the noise and location. I wish I order the heated pool in advanced but the community pool was fun. I wish grill came with the house. Gate entry was a pain but overall. I would do it again in a heart beat!
Séjour de 3 nuits en mars 2025
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

KBoyd

House was beautiful, and clean. Exactly as pictured and described. Lots of room. Pool and game room a bonus. A few hiccups with dryer repair but was resolved. Overall I would book again!!
Séjour de 7 nuits en juin 2024
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Game On!!!

The game room was a dream! The rooms were amazing!! As long as you bring toiletries, etc. you and your family will have an AMAZING time. We were able to legally park 5 small cars but it was tight - and honestly that was the least of our concerns. Overall it was a great place to meet, eat family meals, and hang out.
Séjour de 2 nuits en janvier 2024
Avis vérifié

8/10 – Bien

Points forts : Propreté, état et installations de l’hébergement et communication.
Property was continently located to the Disney Parks. Plenty of room for a large family. Only issue we encountered was parking due to the neighbors having several vehicles parked on the street. The house will easily accommodate 4 vehicles. The game room and pool were nice and the kids loved both areas. The two living rooms were good, but it would have been nice to have either a cable service or a streaming service for the house. The master bedrooms were comfortable, but the other beds were not very comfortable. Overall I would stay at this house again, but I would bring a mattress topper.
Séjour de 7 nuits en mars 2025
Avis vérifié

8/10 – Bien

Points forts : Propreté, arrivée, communication et exactitude de l’annonce.
Overall the house was perfect for a large group. It had plenty of space for everyone without feeling crowded. The game room for the kids was amazing! Even the adults enjoyed it! All the accent lights were super nice and welcoming. The house smelled very homey and welcoming. The only 3 things that were an inconvenience was that the rooms upstairs were super hot and there were 2 fans available but one of them was broken and loud when turned on. The other thing were the lights of the pool were not working and I reached out twice via message to get fixed and it wasn’t. The last thing was access to the resort. You had to wait for the attendant across the street to let you in the gated resort and most times we waited 5-15 minutes before anyone would open the gate. Other than that, we enjoyed our stay. The neighborhood itself was quiet and beautiful. The detail that went to this house is amazing! Thanks for such a great stay!
Séjour de 5 nuits en novembre 2025
Avis vérifié

4/10 – Médiocre

Points forts : Propreté, arrivée et emplacement.
Points faibles : Communication, exactitude de l’annonce
fits many, this is the least accommodating VRBO stay I have ever experienced. To name a few:Sliding glass door frame is coming off the glass to the pool Vent in Downstairs master is falling out of ceiling Xbox is missing HDMI and also not working at allFoosball handle comes off One of the arcade game stations does not have any games that loadJoining room next to avengers closet door is broken The ice maker is broken and the ice bin itself is cracked in several placesToilet room vent is downstairs master looks like it has a leakThey only provide one towel per guest regardless of the length of stay and no pool towels They do not provide wash cloths and argued that is stated in their listing which it is not. Was not provided any check out instructions. Asked for heated pool months in advance and it was ice the day of our arrival. By far the worst VRBO stay we have ever had and our first non 5-star rating.
Séjour de 7 nuits en février 2026
VrboOwner a répondu le 12 mars 2026
Hello, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, as our goal is always to provide our guests with a comfortable and enjoyable stay. Regarding the maintenance items mentioned, we would like to clarify that as soon as the concerns were reported during the stay, our team opened a job and visited the property to inspect the issues. After the visit, the reported items were evaluated and the necessary adjustments were made. During this inspection, it was also identified that the refrigerator was not functioning properly and would need to be replaced. Regarding the pool heating, we understand how important this amenity is for guests. Once the heating is activated, the pool may take several hours, and in some cases until the following day, to reach the desired temperature depending on weather conditions. As for towels, we provide one bath towel per guest as outlined in our policies, and they are available in the closet at the property. Items such as washcloths and pool towels are not part of the standard set provided, and this information is described in the listing so guests can plan accordingly. We are also sorry if there was any confusion regarding checkout instructions. Our team is always available to assist guests throughout their stay should any questions or needs arise. We truly value guest feedback as it helps us continue improving our processes and the experience we provide. We are sorry that your stay did not meet your expectations and we appreciate you choosing our property. We hope to have the opportunity to host you again in the future and provide you with a much better experience.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Everything about our stay was beyond AMAZING!!! The house was spotless and very well kept!! The host was extremely responsive and helpful with the few questions we had regarding extra amenities. Everything from the aesthetic to the location was perfect as well! We ended up only using 4 of the bedrooms as some of the kids stayed together but having that extra space in the common areas was worth getting the bigger house! Huge kitchen with a large island for seating, and enough sofa space for our needs!! The game room was a hit and enjoyed by all!! The loft at the top of the stairs was a perfect space for the kids to hang out late at night! Plenty of linens (minus washcloths so bring a loofah!) and extras like hand soap, kitchen soaps, toilet paper and trash bags were all provided! We brought our own shampoos, etc but they were available in every shower! We cooked at home a lot and there was everything we needed and more!! Our only concern was that the front door only had a bar to lock it from the inside. I believe it locks automatically from the outside which is nice but it would be nice to have more than just the tiny steel bar to lock it from the interior especially at night! We also brought a baby monitor for the younger children that were staying upstairs as it’s far from the downstairs master suite and it was a huge lifesaver!! We would absolutely recommend this home and hope to stay here again!!
Séjour de 5 nuits en janvier 2026
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Amazing home

We recently stay at this home and it exceeded all our expectations! The manager responded to all my questions quickly, they had pack n plays, high chairs, children plates/bowls/utensils in the home ready for us! The house is giant and laid out perfectly. We had 4 “families”, myself and husband and our two children shared a jack n Jill. Our friends and their daughter shared a jack n Jill and then grandparents each had their own “master” (and we still had 3 additional rooms and 2 bathrooms being unused). It is set up perfectly for this type of group as the jack n Jill’s are set up with one “kids/themed room” and one adult room. Also each has its own “wing” of the house where you couldn’t hear the other group or babies if you were in a different part. Overall amazing house and will definitely come back soon!
Séjour de 4 nuits en octobre 2023
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Truly Magical!

This property is absolutely fantastic! The home is perfectly located in a beautiful resort neighborhood with easy access to all that the area has the offer. The home was spotless upon arrival & served our party perfectly! Things to know: Walmart is very close & grocery delivery was easy and convenient. We booked for our groceries to arrive right at our check in time and it worked perfectly! Make sure to plan to bring all your necessities as this home comes fully furnished but doesn’t have any “extras”. You’ll need all toiletries, wash cloths, detergents, etc. (which is completely fine just need to be prepared when arriving.) The pool was great! The open kitchen and dining were so convenient for our large party. Seriously the space is even better than the pictures could possibly show. The game room is so much fun! The kids were absolutely shocked and spent so much time in this room together. We had kids ranging from age 2-11 and they all found something to do in the game room :) My only complaint is very minimal: the coffee pot is outdated and takes a long time to brew & the drier struggled to get towels dry no matter which setting we used we had to dry for 2-3 rounds each load. Also I wish there had been some playing cards/games. We made a quick dollar store run for some dominos tho ;) All in all, 10/10! Great home, great location, great vacation!
Séjour de 4 nuits en janvier 2024
Avis vérifié

2/10 – Terrible

Points forts : Arrivée
Points faibles : Communication

Terrible Customer Service.

I would not come back to this property. Customer service is terrible. All the drains were closed when we arrived because that’s an entry point for the ants. Ants were all over our toothbrushes, etc. and we contacted Master Vacation Homes. They said they were going to send an exterminator, but there was no communication after that or confirmation that they came. The ants were still entering through the drain throughout our stay so we kept the drains closed. Also, the washer pools water and does not drain. You have to run a drain cycle after you wash. Dryer does not dry. We emailed and called management. The customer service representative was not helpful and basically just told me I should’ve contacted earlier. I wasn’t doing laundry from day one so we were unaware that this was a concern. We had to put extremely wet clothes in our luggage which made our bags overweight. You are better off not doing laundry and packing your dirty clothes in your suitcases. In fact, when I told the customer service representative, the only thing he was worried about is making more money, getting us out of there, and prepping for another group to come in and deal with the same problems they already knew were issues before we arrived. It will continue to be a problem because they are not fixing it. Bath towels are pathetic. Bring your own. Or just don’t stay at this property or any property managed by Master Vacation Homes.
Séjour de 7 nuits en mars 2024
VrboOwner a répondu le 8 avr. 2024
Hello Pamela. We appreciate the feedback and are confident that moving forward we can continue to improve the experience we offer. Thank you for taking the time to share your valuable feedback. We always feel that there is room for improvement and we are happy to ensure we can achieve the best experience. As a host on this platform, our mission is always to ensure we are correctly following procedures, such as preparing the home and being able to remedy situations. During the inspection pre-check-in, there was no issue found with the unit regarding cleanliness or bugs. We understand how important it is to have all aspects of the home in perfect condition and we strive by always doing our best and delivering spectacular homes. These bugs and critters are common in Florida, nevertheless, there are extensive steps taken to prevent the critters from being intrusive to the guest's stay. The pest control team uses a treatment method that is safe for us humans, but lethal to bugs. Communication is our top priority and that is reflected in the team that we have. The staff is always supportive and eager to help. The team is never rude and will never leave a call unanswered. Shortly after the items were reported, our team was at the unit promptly to address the issues. Usually all issues reported are solved within 24 hours of being reported to maximize the guests satisfaction. To set proper expectations, we have the following information posted: For your convenience, we provide a complimentary starter supply of toiletries, including 1 dish sponge 1 dish detergent 1 roll of paper towel 1 roll of toilet paper per bathroom 1 small bar of soap per bathroom 1 garbage bag per bin 1 extra toilet paper roll for your convenience 1 extra garbage bag 1 shampoo/conditioner/body wash set per bathroom 2 dishwashing capsules in the kitchen -All bedding and bath towels are provided, however, washcloths are not provided for sanitary reasons. We truly hope that this has served to enlighten you regarding your review. Even though this was a negative review, we are ready to host you again and make sure to be with you every step of the way.
Avis vérifié

10/10 – Excellent

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Excellent communication and a smooth, stress-free stay. The home was very clean, spacious, and comfortable, making it perfect for our group of 22. There was plenty of room for everyone to relax, and we never felt crowded. The large family room and kitchen were great gathering spaces.The location is excellent and not too far from Disney. It’s a bit of a drive to Universal, but still manageable. A few kitchen utensils could be updated, additional towels would be helpful for larger groups, and some of the pillows could use replacing or updating for added comfort. These were minor issues overall and did not take away from our enjoyable experience. We had a wonderful stay and would highly recommend this property
Séjour de 5 nuits en juin 2026

À propos de l’hôte

Hôte : Owner/Property Manager

Image de profil de l’hôte

Langue(s) :

Anglais, Espagnol, Portugais

Hôte de choix

Nos hôtes de choix offrent des expériences hors pair aux vacanciers.
Dites-nous comment nous pouvons améliorer notre site.Partager mes commentaires