< 2 Mi to Beach & Marina: Bright Ruskin Retreat!

Thank you so much for your kind and thoughtful review. We’re delighted to hear that you enjoyed the home, especially the cleanliness, décor, spacious rooms, kitchen, and outdoor area. It truly means a lot to know the space helped make your stay enjoyable. We also sincerely appreciate you taking the time to share your suggestions. Feedback like yours is invaluable, and we will certainly take your comments into consideration as we continue to make improvements. Thank you again for choosing our home—we’re thrilled you had a wonderful stay and would love to welcome you back anytime!!

From the owner: "Hi there, Thank you for the feedback. I will be sure to address this. I'm thrilled you enjoyed your stay and hope to see you soon!! "

Hi Mary, we’re sorry your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following: -Guest safety is one of our top priorities. Based on your feedback, we have addressed the electrical outlet by the wall, we had our contractor out to inspect it right away, unfortunately, it will take time to repair. We appreciate your patience and understanding as we worked to resolve the problem in a day. We were happy to provide you with a small refund for you due to the electrical issue you reported not working and hope this helped to make up for the inconveniences experienced -The interior aesthetic is something we and other guests appreciate. We understand taste is subjective so not everyone will be pleased. We take pride in our property, Unfortunately, the style of the home didn't suit your preferences -We confirmed the Welcome binder was displayed in the home with the instructions for your use -We strive to make our house as comfortable and inviting as possible for our guests. It's highly important to us that our guests are given the essentials for their stay to have what they need to be comfortable. We provide a well-stocked home with enough paper goods, including trash bags, paper towels, toilet paper, and essentials to accommodate the house for the current occupancy. We know this was important to you and would have been happy to further address any needs had it been brought to our attention -There is ample lighting outside the home, however, we checked the outdoor patio light and switched out the bulb, but unfortunately, we did not learn about the lighting issues until after your stay -All mentioned concerns including the electrical issue have been addressed so that future guests find this home safe and comfortable We go above and beyond for our guests and we are confident future guests will have excellent stays! We apologize again for any inconvenience and we wish you the best.

From the owner: "It’s great to hear you and the family enjoyed the house. We also love to hang out in the backyard cooking, grilling, and fishing with the kids making great memories. I hope you came back and visit soon!"

Hi Michelle, thank you for sharing your feedback! We’re so glad to hear that you enjoyed the house and the awesome outdoor area by the pool. After reviewing your feedback with the homeowner, they’d like to share the following:- We provide an initial supply of toilet paper to get guests started. When we were informed it had run out, we quickly ordered more as a courtesy. It’s customary to supply enough toiletries for the start of the stay, but not for the entire duration.- The guests didn’t mention any concerns about the pool. Had we known, we would have addressed it immediately.Thank you for sharing your experience—it helps us continue to provide the 5-star stays we’re known for!