Everglades City Cabin: Dock & Heated Pool!

From the owner: "Hi Kathleen, Thank you for your feedback. I’m sorry to hear you felt the property was overpriced. We regularly check local rates to make sure we’re offering good value—our pricing is typically 20–25% lower than nearby motels during peak season, and guests get a full home with a kitchen and private outdoor space. While we haven’t received similar concerns in the past, we understand that value can be subjective, and we’ll keep your perspective in mind as we continue to evaluate our pricing."

Hi Steven, thanks for taking the time to review your stay. After reading your feedback, the homeowner wanted to share the following:We sincerely apologize for the inconvenience you faced during check-in. A guest who had booked through another rental company mistakenly checked into your unit. However, as soon as we were made aware of the situation, we promptly intervened and asked the guest to vacate the unit and contact their booking agency. Thankfully, they complied without hesitation.Although this was a situation beyond our control, we took immediate action to rectify it and ensure you could access the cabin as soon as possible.Thank you again for your review, and we apologize for any inconvenience caused. We hope to have the opportunity to host you again under better circumstances in the future.

Hi Tammy, we want our guests to feel safe and secure during their stay, so we take your concerns seriously. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:– We checked the deadbolt after your stay, and it's fully operational. Please rest assured, there’s never been a break-in at the property.– The screened-in area sustained damage from a recent hurricane, and all screens have now been repaired.We appreciate your feedback so we can continue to improve for future guests.