Lanai & Pool: Spacious Villa Near Disney!

James & Sarah, thank you for sharing your feedback about your recent stay at our property. We sincerely apologize for any disappointments you experienced and appreciate the opportunity to address your concerns. We regret to hear about the issues with the pool/hot tub heating, and we appreciate your patience during this matter. We want to clarify that we did make efforts to address the temperature, and we apologize if the hot tub did not meet your expectations. Your feedback helps us identify areas for improvement, and we will work on ensuring a more efficient heating process in the future. We understand your disappointment with the game room, especially the air hockey table. We apologize for any inconvenience this may have caused and will take steps to ensure that all amenities are in proper working order for our guests' enjoyment. Regarding the Wi-Fi issues and streaming interruptions, we are sorry for any inconvenience caused. We would have been happy to address these concerns had we been made aware during your stay. Communication is essential, and we encourage guests to inform us promptly so that we can take immediate action to resolve any issues. We appreciate your understanding regarding the pool situation and the efforts we made to rectify it. We also want to highlight that we reached out to you, urging you to communicate any issues and regret that we were not informed about the internet problem during your stay. Your feedback is valuable, and we will use it to make necessary improvements.